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A web-based user interface system used to provide a secure medium for handling and distribution of messages is known as a message handling system. A message handling system sends the message to users and applications, it receives messages from the message queue, handles errors and returns message description, message queue information, and message file information. Additionally, it is used to deliver messages with proper routing and safety. Furthermore, it also provides features such as defining the priority of the messages which allows delivering message to the desired workstation depending on the content of the message. Defense sectors, private organization, government agencies, use these systems because it provides an easy way to integrate with other systems, allow easy audit, and also easy search of back-dated messages.
Often, governments and defense sector messages are confidential and are encrypted, which requires proper encoding and delivery to the respective workstation. Therefore, the need for handling and delivery of these messages securely is increasing which is boosting the demand for message handling systems. These systems overcome the drawback of traditional messaging systems such as high operational cost, steep time, and manpower consumptions for their implementations. Organization can reduce their operational and maintenance costs as these systems are either web-based or cloud-based which requires only a few servers and auxiliary systems. Because message handling systems provide a solution for secure messaging, many industry sectors have started adopting these systems for the transfer of their confidential messages.
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The message handling system is a web-based solution for the organization to access all the messaging systems and protocols from one single platform. Additionally, it provides a secure organizational messaging system with maximum efficiency for any organization as it contains multiple layers of security and privacy. Furthermore, it provides features such as rapid search and easy retrieval of messages from the central repository and also allows retrospective search for reviewing message traffic. Moreover, with increasing awareness in private organizations, to secure and protect themselves from security breaches and cyber threats many organizations have started adopting message handling systems.
Furthermore, the need for the defense sector to maintain safe and secure distribution of their confidential messages is increasing, thereby driving message handling systems market growth. However, these message handling systems are either web-based or cloud-based which can be easily hacked by any attacker. Additionally, as technological advancements are increasing, cyber-attacks are becoming more sophisticated thereby making these systems more vulnerable to cyber-attacks. This is one of the major factors that is restraining the growth of the message handling system market.
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