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Voice Analytics Market by Component (Solution, Services) , by Enterprise Size (Large Enterprises, Small and Medium-sized Enterprises) by Deployment Mode (On-premise, Cloud) by Application (Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis, Others) by Industry Vertical (BFSI, Retail, IT and Telecom, Healthcare, Government, Manufacturing, Others) : Global Opportunity Analysis and Industry Forecast, 2024-2032

A12983

Pages: 350

Charts: 72

Tables: 216

Voice Analytics Market Research, 2032

The global voice analytics market size was valued at $1.3 billion in 2023 and is projected to reach $6.7 billion by 2032, growing at a CAGR of 19.6% from 2024 to 2032. Voice analytics is a technology that decodes, analyzes, and draws conclusions from voice data collected during customer interactions to gain insights and improve customer experience. Voice analytics enables a better understanding of customer needs, preferences, and behaviors with voice recognition, natural language processing (NLP), and artificial intelligence. Voice analytics software identifies the emotions and intent of the speaker by studying their audio patterns. These aspects make voice analytics software a useful tool for contact centers.  

Key Takeaways 

  • The voice analytics industry study covers 20 countries. The research includes a segment analysis of each country in terms of value ($Billion) for the projected period 2024-2032. 

  • More than 1,500 product literatures, industry releases, annual reports, and other such documents of major voice analytics industry participants along with authentic industry journals, trade associations' releases, and government websites have been reviewed for generating high-value industry insights. 

  • The study integrated high-quality data, professional opinions and analysis, and critical independent perspectives. The research approach is intended to provide a balanced view of global markets and to assist stakeholders in making educated decisions in order to achieve their most ambitious growth objectives. 

 Key Market Segments

  • By Component
    • Solution
    • Services
  • By Enterprise Size
    • Large Enterprises
    • Small and Medium-sized Enterprises
  • By Deployment Mode
    • On-premise
    • Cloud
  • By Application
    • Customer Experience Management
    • Call Monitoring and Summarization
    • Agent Performance Monitoring
    • Sales and Marketing Management
    • Risk and Compliance Management
    • Sentiment Analysis
    • Others
  • By Industry Vertical
    • BFSI
    • Retail
    • IT and Telecom
    • Healthcare
    • Government
    • Manufacturing
    • Others
  • By Region
    • North America
      • U.S.
      • Canada
    • Europe
      • France
      • Germany
      • Italy
      • Spain
      • UK
      • Rest of Europe
    • Asia-Pacific
      • China
      • Japan
      • India
      • South Korea
      • Australia
      • Rest of Asia-Pacific
    • Latin America
      • Brazil
      • Colombia
      • Argentina
      • Rest of Latin America
    • MEA
      • Saudi Arabia
      • South Africa
      • UAE
      • Rest of MEA

 
Key Market Players

  • Nice Systems
  • CallMiner
  • Micro Focus International PLC
  • Avaya Inc.
  • Google LLC
  • Verint System Inc.
  • Calabrio
  • Genesys Telecommunications
  • Amazon Web Services (AWS)
  • Nexidia

  • CHAPTER 1: INTRODUCTION

    • 1.1. Report Description

    • 1.2. Key Market Segments

    • 1.3. Key Benefits

    • 1.4. Research Methodology

      • 1.4.1. Primary Research

      • 1.4.2. Secondary Research

      • 1.4.3. Analyst Tools and Models

  • CHAPTER 2: EXECUTIVE SUMMARY

    • 2.1. CXO Perspective

  • CHAPTER 3: MARKET LANDSCAPE

    • 3.1. Market Definition and Scope

    • 3.2. Key Findings

      • 3.2.1. Top Investment Pockets

      • 3.2.2. Top Winning Strategies

    • 3.3. Porter's Five Forces Analysis

      • 3.3.1. Bargaining Power of Suppliers

      • 3.3.2. Threat of New Entrants

      • 3.3.3. Threat of Substitutes

      • 3.3.4. Competitive Rivalry

      • 3.3.5. Bargaining Power among Buyers

    • 3.5. Market Dynamics

      • 3.5.1. Drivers

      • 3.5.2. Restraints

      • 3.5.3. Opportunities

  • CHAPTER 4: VOICE ANALYTICS MARKET, BY COMPONENT

    • 4.1. Market Overview

      • 4.1.1 Market Size and Forecast, By Component

    • 4.2. Solution

      • 4.2.1. Key Market Trends, Growth Factors and Opportunities

      • 4.2.2. Market Size and Forecast, By Region

      • 4.2.3. Market Share Analysis, By Country

    • 4.3. Services

      • 4.3.1. Key Market Trends, Growth Factors and Opportunities

      • 4.3.2. Market Size and Forecast, By Region

      • 4.3.3. Market Share Analysis, By Country

  • CHAPTER 5: VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE

    • 5.1. Market Overview

      • 5.1.1 Market Size and Forecast, By Enterprise Size

    • 5.2. Large Enterprises

      • 5.2.1. Key Market Trends, Growth Factors and Opportunities

      • 5.2.2. Market Size and Forecast, By Region

      • 5.2.3. Market Share Analysis, By Country

    • 5.3. Small And Medium-sized Enterprises

      • 5.3.1. Key Market Trends, Growth Factors and Opportunities

      • 5.3.2. Market Size and Forecast, By Region

      • 5.3.3. Market Share Analysis, By Country

  • CHAPTER 6: VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE

    • 6.1. Market Overview

      • 6.1.1 Market Size and Forecast, By Deployment Mode

    • 6.2. On-premise

      • 6.2.1. Key Market Trends, Growth Factors and Opportunities

      • 6.2.2. Market Size and Forecast, By Region

      • 6.2.3. Market Share Analysis, By Country

    • 6.3. Cloud

      • 6.3.1. Key Market Trends, Growth Factors and Opportunities

      • 6.3.2. Market Size and Forecast, By Region

      • 6.3.3. Market Share Analysis, By Country

  • CHAPTER 7: VOICE ANALYTICS MARKET, BY APPLICATION

    • 7.1. Market Overview

      • 7.1.1 Market Size and Forecast, By Application

    • 7.2. Customer Experience Management

      • 7.2.1. Key Market Trends, Growth Factors and Opportunities

      • 7.2.2. Market Size and Forecast, By Region

      • 7.2.3. Market Share Analysis, By Country

    • 7.3. Call Monitoring And Summarization

      • 7.3.1. Key Market Trends, Growth Factors and Opportunities

      • 7.3.2. Market Size and Forecast, By Region

      • 7.3.3. Market Share Analysis, By Country

    • 7.4. Agent Performance Monitoring

      • 7.4.1. Key Market Trends, Growth Factors and Opportunities

      • 7.4.2. Market Size and Forecast, By Region

      • 7.4.3. Market Share Analysis, By Country

    • 7.5. Sales And Marketing Management

      • 7.5.1. Key Market Trends, Growth Factors and Opportunities

      • 7.5.2. Market Size and Forecast, By Region

      • 7.5.3. Market Share Analysis, By Country

    • 7.6. Risk And Compliance Management

      • 7.6.1. Key Market Trends, Growth Factors and Opportunities

      • 7.6.2. Market Size and Forecast, By Region

      • 7.6.3. Market Share Analysis, By Country

    • 7.7. Sentiment Analysis

      • 7.7.1. Key Market Trends, Growth Factors and Opportunities

      • 7.7.2. Market Size and Forecast, By Region

      • 7.7.3. Market Share Analysis, By Country

    • 7.8. Others

      • 7.8.1. Key Market Trends, Growth Factors and Opportunities

      • 7.8.2. Market Size and Forecast, By Region

      • 7.8.3. Market Share Analysis, By Country

  • CHAPTER 8: VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL

    • 8.1. Market Overview

      • 8.1.1 Market Size and Forecast, By Industry Vertical

    • 8.2. BFSI

      • 8.2.1. Key Market Trends, Growth Factors and Opportunities

      • 8.2.2. Market Size and Forecast, By Region

      • 8.2.3. Market Share Analysis, By Country

    • 8.3. Retail

      • 8.3.1. Key Market Trends, Growth Factors and Opportunities

      • 8.3.2. Market Size and Forecast, By Region

      • 8.3.3. Market Share Analysis, By Country

    • 8.4. IT And Telecom

      • 8.4.1. Key Market Trends, Growth Factors and Opportunities

      • 8.4.2. Market Size and Forecast, By Region

      • 8.4.3. Market Share Analysis, By Country

    • 8.5. Healthcare

      • 8.5.1. Key Market Trends, Growth Factors and Opportunities

      • 8.5.2. Market Size and Forecast, By Region

      • 8.5.3. Market Share Analysis, By Country

    • 8.6. Government

      • 8.6.1. Key Market Trends, Growth Factors and Opportunities

      • 8.6.2. Market Size and Forecast, By Region

      • 8.6.3. Market Share Analysis, By Country

    • 8.7. Manufacturing

      • 8.7.1. Key Market Trends, Growth Factors and Opportunities

      • 8.7.2. Market Size and Forecast, By Region

      • 8.7.3. Market Share Analysis, By Country

    • 8.8. Others

      • 8.8.1. Key Market Trends, Growth Factors and Opportunities

      • 8.8.2. Market Size and Forecast, By Region

      • 8.8.3. Market Share Analysis, By Country

  • CHAPTER 9: VOICE ANALYTICS MARKET, BY REGION

    • 9.1. Market Overview

      • 9.1.1 Market Size and Forecast, By Region

    • 9.2. North America

      • 9.2.1. Key Market Trends and Opportunities

      • 9.2.2. Market Size and Forecast, By Component

      • 9.2.3. Market Size and Forecast, By Enterprise Size

      • 9.2.4. Market Size and Forecast, By Deployment Mode

      • 9.2.5. Market Size and Forecast, By Application

      • 9.2.6. Market Size and Forecast, By Industry Vertical

      • 9.2.7. Market Size and Forecast, By Country

      • 9.2.8. U.S. Voice Analytics Market

        • 9.2.8.1. Market Size and Forecast, By Component
        • 9.2.8.2. Market Size and Forecast, By Enterprise Size
        • 9.2.8.3. Market Size and Forecast, By Deployment Mode
        • 9.2.8.4. Market Size and Forecast, By Application
        • 9.2.8.5. Market Size and Forecast, By Industry Vertical

      • 9.2.9. Canada Voice Analytics Market

        • 9.2.9.1. Market Size and Forecast, By Component
        • 9.2.9.2. Market Size and Forecast, By Enterprise Size
        • 9.2.9.3. Market Size and Forecast, By Deployment Mode
        • 9.2.9.4. Market Size and Forecast, By Application
        • 9.2.9.5. Market Size and Forecast, By Industry Vertical

      • 9.2.10. Mexico Voice Analytics Market

        • 9.2.10.1. Market Size and Forecast, By Component
        • 9.2.10.2. Market Size and Forecast, By Enterprise Size
        • 9.2.10.3. Market Size and Forecast, By Deployment Mode
        • 9.2.10.4. Market Size and Forecast, By Application
        • 9.2.10.5. Market Size and Forecast, By Industry Vertical

    • 9.3. Europe

      • 9.3.1. Key Market Trends and Opportunities

      • 9.3.2. Market Size and Forecast, By Component

      • 9.3.3. Market Size and Forecast, By Enterprise Size

      • 9.3.4. Market Size and Forecast, By Deployment Mode

      • 9.3.5. Market Size and Forecast, By Application

      • 9.3.6. Market Size and Forecast, By Industry Vertical

      • 9.3.7. Market Size and Forecast, By Country

      • 9.3.8. France Voice Analytics Market

        • 9.3.8.1. Market Size and Forecast, By Component
        • 9.3.8.2. Market Size and Forecast, By Enterprise Size
        • 9.3.8.3. Market Size and Forecast, By Deployment Mode
        • 9.3.8.4. Market Size and Forecast, By Application
        • 9.3.8.5. Market Size and Forecast, By Industry Vertical

      • 9.3.9. Germany Voice Analytics Market

        • 9.3.9.1. Market Size and Forecast, By Component
        • 9.3.9.2. Market Size and Forecast, By Enterprise Size
        • 9.3.9.3. Market Size and Forecast, By Deployment Mode
        • 9.3.9.4. Market Size and Forecast, By Application
        • 9.3.9.5. Market Size and Forecast, By Industry Vertical

      • 9.3.10. Italy Voice Analytics Market

        • 9.3.10.1. Market Size and Forecast, By Component
        • 9.3.10.2. Market Size and Forecast, By Enterprise Size
        • 9.3.10.3. Market Size and Forecast, By Deployment Mode
        • 9.3.10.4. Market Size and Forecast, By Application
        • 9.3.10.5. Market Size and Forecast, By Industry Vertical

      • 9.3.11. Spain Voice Analytics Market

        • 9.3.11.1. Market Size and Forecast, By Component
        • 9.3.11.2. Market Size and Forecast, By Enterprise Size
        • 9.3.11.3. Market Size and Forecast, By Deployment Mode
        • 9.3.11.4. Market Size and Forecast, By Application
        • 9.3.11.5. Market Size and Forecast, By Industry Vertical

      • 9.3.12. UK Voice Analytics Market

        • 9.3.12.1. Market Size and Forecast, By Component
        • 9.3.12.2. Market Size and Forecast, By Enterprise Size
        • 9.3.12.3. Market Size and Forecast, By Deployment Mode
        • 9.3.12.4. Market Size and Forecast, By Application
        • 9.3.12.5. Market Size and Forecast, By Industry Vertical

      • 9.3.13. Russia Voice Analytics Market

        • 9.3.13.1. Market Size and Forecast, By Component
        • 9.3.13.2. Market Size and Forecast, By Enterprise Size
        • 9.3.13.3. Market Size and Forecast, By Deployment Mode
        • 9.3.13.4. Market Size and Forecast, By Application
        • 9.3.13.5. Market Size and Forecast, By Industry Vertical

      • 9.3.14. Rest Of Europe Voice Analytics Market

        • 9.3.14.1. Market Size and Forecast, By Component
        • 9.3.14.2. Market Size and Forecast, By Enterprise Size
        • 9.3.14.3. Market Size and Forecast, By Deployment Mode
        • 9.3.14.4. Market Size and Forecast, By Application
        • 9.3.14.5. Market Size and Forecast, By Industry Vertical

    • 9.4. Asia-Pacific

      • 9.4.1. Key Market Trends and Opportunities

      • 9.4.2. Market Size and Forecast, By Component

      • 9.4.3. Market Size and Forecast, By Enterprise Size

      • 9.4.4. Market Size and Forecast, By Deployment Mode

      • 9.4.5. Market Size and Forecast, By Application

      • 9.4.6. Market Size and Forecast, By Industry Vertical

      • 9.4.7. Market Size and Forecast, By Country

      • 9.4.8. China Voice Analytics Market

        • 9.4.8.1. Market Size and Forecast, By Component
        • 9.4.8.2. Market Size and Forecast, By Enterprise Size
        • 9.4.8.3. Market Size and Forecast, By Deployment Mode
        • 9.4.8.4. Market Size and Forecast, By Application
        • 9.4.8.5. Market Size and Forecast, By Industry Vertical

      • 9.4.9. Japan Voice Analytics Market

        • 9.4.9.1. Market Size and Forecast, By Component
        • 9.4.9.2. Market Size and Forecast, By Enterprise Size
        • 9.4.9.3. Market Size and Forecast, By Deployment Mode
        • 9.4.9.4. Market Size and Forecast, By Application
        • 9.4.9.5. Market Size and Forecast, By Industry Vertical

      • 9.4.10. India Voice Analytics Market

        • 9.4.10.1. Market Size and Forecast, By Component
        • 9.4.10.2. Market Size and Forecast, By Enterprise Size
        • 9.4.10.3. Market Size and Forecast, By Deployment Mode
        • 9.4.10.4. Market Size and Forecast, By Application
        • 9.4.10.5. Market Size and Forecast, By Industry Vertical

      • 9.4.11. South Korea Voice Analytics Market

        • 9.4.11.1. Market Size and Forecast, By Component
        • 9.4.11.2. Market Size and Forecast, By Enterprise Size
        • 9.4.11.3. Market Size and Forecast, By Deployment Mode
        • 9.4.11.4. Market Size and Forecast, By Application
        • 9.4.11.5. Market Size and Forecast, By Industry Vertical

      • 9.4.12. Australia Voice Analytics Market

        • 9.4.12.1. Market Size and Forecast, By Component
        • 9.4.12.2. Market Size and Forecast, By Enterprise Size
        • 9.4.12.3. Market Size and Forecast, By Deployment Mode
        • 9.4.12.4. Market Size and Forecast, By Application
        • 9.4.12.5. Market Size and Forecast, By Industry Vertical

      • 9.4.13. Thailand Voice Analytics Market

        • 9.4.13.1. Market Size and Forecast, By Component
        • 9.4.13.2. Market Size and Forecast, By Enterprise Size
        • 9.4.13.3. Market Size and Forecast, By Deployment Mode
        • 9.4.13.4. Market Size and Forecast, By Application
        • 9.4.13.5. Market Size and Forecast, By Industry Vertical

      • 9.4.14. Malaysia Voice Analytics Market

        • 9.4.14.1. Market Size and Forecast, By Component
        • 9.4.14.2. Market Size and Forecast, By Enterprise Size
        • 9.4.14.3. Market Size and Forecast, By Deployment Mode
        • 9.4.14.4. Market Size and Forecast, By Application
        • 9.4.14.5. Market Size and Forecast, By Industry Vertical

      • 9.4.15. Indonesia Voice Analytics Market

        • 9.4.15.1. Market Size and Forecast, By Component
        • 9.4.15.2. Market Size and Forecast, By Enterprise Size
        • 9.4.15.3. Market Size and Forecast, By Deployment Mode
        • 9.4.15.4. Market Size and Forecast, By Application
        • 9.4.15.5. Market Size and Forecast, By Industry Vertical

      • 9.4.16. Rest of Asia Pacific Voice Analytics Market

        • 9.4.16.1. Market Size and Forecast, By Component
        • 9.4.16.2. Market Size and Forecast, By Enterprise Size
        • 9.4.16.3. Market Size and Forecast, By Deployment Mode
        • 9.4.16.4. Market Size and Forecast, By Application
        • 9.4.16.5. Market Size and Forecast, By Industry Vertical

    • 9.5. LAMEA

      • 9.5.1. Key Market Trends and Opportunities

      • 9.5.2. Market Size and Forecast, By Component

      • 9.5.3. Market Size and Forecast, By Enterprise Size

      • 9.5.4. Market Size and Forecast, By Deployment Mode

      • 9.5.5. Market Size and Forecast, By Application

      • 9.5.6. Market Size and Forecast, By Industry Vertical

      • 9.5.7. Market Size and Forecast, By Country

      • 9.5.8. Brazil Voice Analytics Market

        • 9.5.8.1. Market Size and Forecast, By Component
        • 9.5.8.2. Market Size and Forecast, By Enterprise Size
        • 9.5.8.3. Market Size and Forecast, By Deployment Mode
        • 9.5.8.4. Market Size and Forecast, By Application
        • 9.5.8.5. Market Size and Forecast, By Industry Vertical

      • 9.5.9. South Africa Voice Analytics Market

        • 9.5.9.1. Market Size and Forecast, By Component
        • 9.5.9.2. Market Size and Forecast, By Enterprise Size
        • 9.5.9.3. Market Size and Forecast, By Deployment Mode
        • 9.5.9.4. Market Size and Forecast, By Application
        • 9.5.9.5. Market Size and Forecast, By Industry Vertical

      • 9.5.10. Saudi Arabia Voice Analytics Market

        • 9.5.10.1. Market Size and Forecast, By Component
        • 9.5.10.2. Market Size and Forecast, By Enterprise Size
        • 9.5.10.3. Market Size and Forecast, By Deployment Mode
        • 9.5.10.4. Market Size and Forecast, By Application
        • 9.5.10.5. Market Size and Forecast, By Industry Vertical

      • 9.5.11. UAE Voice Analytics Market

        • 9.5.11.1. Market Size and Forecast, By Component
        • 9.5.11.2. Market Size and Forecast, By Enterprise Size
        • 9.5.11.3. Market Size and Forecast, By Deployment Mode
        • 9.5.11.4. Market Size and Forecast, By Application
        • 9.5.11.5. Market Size and Forecast, By Industry Vertical

      • 9.5.12. Argentina Voice Analytics Market

        • 9.5.12.1. Market Size and Forecast, By Component
        • 9.5.12.2. Market Size and Forecast, By Enterprise Size
        • 9.5.12.3. Market Size and Forecast, By Deployment Mode
        • 9.5.12.4. Market Size and Forecast, By Application
        • 9.5.12.5. Market Size and Forecast, By Industry Vertical

      • 9.5.13. Rest of LAMEA Voice Analytics Market

        • 9.5.13.1. Market Size and Forecast, By Component
        • 9.5.13.2. Market Size and Forecast, By Enterprise Size
        • 9.5.13.3. Market Size and Forecast, By Deployment Mode
        • 9.5.13.4. Market Size and Forecast, By Application
        • 9.5.13.5. Market Size and Forecast, By Industry Vertical

  • CHAPTER 10: COMPETITIVE LANDSCAPE

    • 10.1. Introduction

    • 10.2. Top Winning Strategies

    • 10.3. Product Mapping Of Top 10 Player

    • 10.4. Competitive Dashboard

    • 10.5. Competitive Heatmap

    • 10.6. Top Player Positioning, 2024

  • CHAPTER 11: COMPANY PROFILES

    • 11.1. Micro Focus International PLC

      • 11.1.1. Company Overview

      • 11.1.2. Key Executives

      • 11.1.3. Company Snapshot

      • 11.1.4. Operating Business Segments

      • 11.1.5. Product Portfolio

      • 11.1.6. Business Performance

      • 11.1.7. Key Strategic Moves and Developments

    • 11.2. Google LLC

      • 11.2.1. Company Overview

      • 11.2.2. Key Executives

      • 11.2.3. Company Snapshot

      • 11.2.4. Operating Business Segments

      • 11.2.5. Product Portfolio

      • 11.2.6. Business Performance

      • 11.2.7. Key Strategic Moves and Developments

    • 11.3. Amazon Web Services (AWS)

      • 11.3.1. Company Overview

      • 11.3.2. Key Executives

      • 11.3.3. Company Snapshot

      • 11.3.4. Operating Business Segments

      • 11.3.5. Product Portfolio

      • 11.3.6. Business Performance

      • 11.3.7. Key Strategic Moves and Developments

    • 11.4. Genesys Telecommunications

      • 11.4.1. Company Overview

      • 11.4.2. Key Executives

      • 11.4.3. Company Snapshot

      • 11.4.4. Operating Business Segments

      • 11.4.5. Product Portfolio

      • 11.4.6. Business Performance

      • 11.4.7. Key Strategic Moves and Developments

    • 11.5. Avaya Inc.

      • 11.5.1. Company Overview

      • 11.5.2. Key Executives

      • 11.5.3. Company Snapshot

      • 11.5.4. Operating Business Segments

      • 11.5.5. Product Portfolio

      • 11.5.6. Business Performance

      • 11.5.7. Key Strategic Moves and Developments

    • 11.6. Verint System Inc.

      • 11.6.1. Company Overview

      • 11.6.2. Key Executives

      • 11.6.3. Company Snapshot

      • 11.6.4. Operating Business Segments

      • 11.6.5. Product Portfolio

      • 11.6.6. Business Performance

      • 11.6.7. Key Strategic Moves and Developments

    • 11.7. CallMiner

      • 11.7.1. Company Overview

      • 11.7.2. Key Executives

      • 11.7.3. Company Snapshot

      • 11.7.4. Operating Business Segments

      • 11.7.5. Product Portfolio

      • 11.7.6. Business Performance

      • 11.7.7. Key Strategic Moves and Developments

    • 11.8. Nexidia

      • 11.8.1. Company Overview

      • 11.8.2. Key Executives

      • 11.8.3. Company Snapshot

      • 11.8.4. Operating Business Segments

      • 11.8.5. Product Portfolio

      • 11.8.6. Business Performance

      • 11.8.7. Key Strategic Moves and Developments

    • 11.9. Nice Systems

      • 11.9.1. Company Overview

      • 11.9.2. Key Executives

      • 11.9.3. Company Snapshot

      • 11.9.4. Operating Business Segments

      • 11.9.5. Product Portfolio

      • 11.9.6. Business Performance

      • 11.9.7. Key Strategic Moves and Developments

    • 11.10. Calabrio

      • 11.10.1. Company Overview

      • 11.10.2. Key Executives

      • 11.10.3. Company Snapshot

      • 11.10.4. Operating Business Segments

      • 11.10.5. Product Portfolio

      • 11.10.6. Business Performance

      • 11.10.7. Key Strategic Moves and Developments

  • LIST OF TABLES

  • TABLE 1. GLOBAL VOICE ANALYTICS MARKET, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 2. GLOBAL VOICE ANALYTICS MARKET FOR SOLUTION, BY REGION, 2025-2033 ($MILLION)
  • TABLE 3. GLOBAL VOICE ANALYTICS MARKET FOR SERVICES, BY REGION, 2025-2033 ($MILLION)
  • TABLE 4. GLOBAL VOICE ANALYTICS MARKET, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 5. GLOBAL VOICE ANALYTICS MARKET FOR LARGE ENTERPRISES, BY REGION, 2025-2033 ($MILLION)
  • TABLE 6. GLOBAL VOICE ANALYTICS MARKET FOR SMALL AND MEDIUM-SIZED ENTERPRISES, BY REGION, 2025-2033 ($MILLION)
  • TABLE 7. GLOBAL VOICE ANALYTICS MARKET, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 8. GLOBAL VOICE ANALYTICS MARKET FOR ON-PREMISE, BY REGION, 2025-2033 ($MILLION)
  • TABLE 9. GLOBAL VOICE ANALYTICS MARKET FOR CLOUD, BY REGION, 2025-2033 ($MILLION)
  • TABLE 10. GLOBAL VOICE ANALYTICS MARKET, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 11. GLOBAL VOICE ANALYTICS MARKET FOR CUSTOMER EXPERIENCE MANAGEMENT, BY REGION, 2025-2033 ($MILLION)
  • TABLE 12. GLOBAL VOICE ANALYTICS MARKET FOR CALL MONITORING AND SUMMARIZATION, BY REGION, 2025-2033 ($MILLION)
  • TABLE 13. GLOBAL VOICE ANALYTICS MARKET FOR AGENT PERFORMANCE MONITORING, BY REGION, 2025-2033 ($MILLION)
  • TABLE 14. GLOBAL VOICE ANALYTICS MARKET FOR SALES AND MARKETING MANAGEMENT, BY REGION, 2025-2033 ($MILLION)
  • TABLE 15. GLOBAL VOICE ANALYTICS MARKET FOR RISK AND COMPLIANCE MANAGEMENT, BY REGION, 2025-2033 ($MILLION)
  • TABLE 16. GLOBAL VOICE ANALYTICS MARKET FOR SENTIMENT ANALYSIS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 17. GLOBAL VOICE ANALYTICS MARKET FOR OTHERS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 18. GLOBAL VOICE ANALYTICS MARKET, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 19. GLOBAL VOICE ANALYTICS MARKET FOR BFSI, BY REGION, 2025-2033 ($MILLION)
  • TABLE 20. GLOBAL VOICE ANALYTICS MARKET FOR RETAIL, BY REGION, 2025-2033 ($MILLION)
  • TABLE 21. GLOBAL VOICE ANALYTICS MARKET FOR IT AND TELECOM, BY REGION, 2025-2033 ($MILLION)
  • TABLE 22. GLOBAL VOICE ANALYTICS MARKET FOR HEALTHCARE, BY REGION, 2025-2033 ($MILLION)
  • TABLE 23. GLOBAL VOICE ANALYTICS MARKET FOR GOVERNMENT, BY REGION, 2025-2033 ($MILLION)
  • TABLE 24. GLOBAL VOICE ANALYTICS MARKET FOR MANUFACTURING, BY REGION, 2025-2033 ($MILLION)
  • TABLE 25. GLOBAL VOICE ANALYTICS MARKET FOR OTHERS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 26. GLOBAL VOICE ANALYTICS MARKET, BY REGION, 2025-2033 ($MILLION)
  • TABLE 27. NORTH AMERICA VOICE ANALYTICS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 28. NORTH AMERICA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 29. NORTH AMERICA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 30. NORTH AMERICA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 31. NORTH AMERICA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 32. NORTH AMERICA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 33. U.S. VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 34. U.S. VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 35. U.S. VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 36. U.S. VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 37. U.S. VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 38. CANADA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 39. CANADA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 40. CANADA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 41. CANADA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 42. CANADA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 43. MEXICO VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 44. MEXICO VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 45. MEXICO VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 46. MEXICO VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 47. MEXICO VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 48. EUROPE VOICE ANALYTICS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 49. EUROPE VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 50. EUROPE VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 51. EUROPE VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 52. EUROPE VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 53. EUROPE VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 54. FRANCE VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 55. FRANCE VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 56. FRANCE VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 57. FRANCE VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 58. FRANCE VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 59. GERMANY VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 60. GERMANY VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 61. GERMANY VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 62. GERMANY VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 63. GERMANY VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 64. ITALY VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 65. ITALY VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 66. ITALY VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 67. ITALY VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 68. ITALY VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 69. SPAIN VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 70. SPAIN VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 71. SPAIN VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 72. SPAIN VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 73. SPAIN VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 74. UK VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 75. UK VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 76. UK VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 77. UK VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 78. UK VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 79. RUSSIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 80. RUSSIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 81. RUSSIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 82. RUSSIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 83. RUSSIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 84. REST OF EUROPE VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 85. REST OF EUROPE VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 86. REST OF EUROPE VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 87. REST OF EUROPE VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 88. REST OF EUROPE VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 89. ASIA-PACIFIC VOICE ANALYTICS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 90. ASIA-PACIFIC VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 91. ASIA-PACIFIC VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 92. ASIA-PACIFIC VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 93. ASIA-PACIFIC VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 94. ASIA-PACIFIC VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 95. CHINA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 96. CHINA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 97. CHINA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 98. CHINA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 99. CHINA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 100. JAPAN VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 101. JAPAN VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 102. JAPAN VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 103. JAPAN VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 104. JAPAN VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 105. INDIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 106. INDIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 107. INDIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 108. INDIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 109. INDIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 110. SOUTH KOREA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 111. SOUTH KOREA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 112. SOUTH KOREA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 113. SOUTH KOREA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 114. SOUTH KOREA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 115. AUSTRALIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 116. AUSTRALIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 117. AUSTRALIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 118. AUSTRALIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 119. AUSTRALIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 120. THAILAND VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 121. THAILAND VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 122. THAILAND VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 123. THAILAND VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 124. THAILAND VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 125. MALAYSIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 126. MALAYSIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 127. MALAYSIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 128. MALAYSIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 129. MALAYSIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 130. INDONESIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 131. INDONESIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 132. INDONESIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 133. INDONESIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 134. INDONESIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 135. REST OF ASIA PACIFIC VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 136. REST OF ASIA PACIFIC VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 137. REST OF ASIA PACIFIC VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 138. REST OF ASIA PACIFIC VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 139. REST OF ASIA PACIFIC VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 140. LAMEA VOICE ANALYTICS, BY REGION, 2025-2033 ($MILLION)
  • TABLE 141. LAMEA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 142. LAMEA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 143. LAMEA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 144. LAMEA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 145. LAMEA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 146. BRAZIL VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 147. BRAZIL VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 148. BRAZIL VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 149. BRAZIL VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 150. BRAZIL VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 151. SOUTH AFRICA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 152. SOUTH AFRICA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 153. SOUTH AFRICA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 154. SOUTH AFRICA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 155. SOUTH AFRICA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 156. SAUDI ARABIA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 157. SAUDI ARABIA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 158. SAUDI ARABIA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 159. SAUDI ARABIA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 160. SAUDI ARABIA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 161. UAE VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 162. UAE VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 163. UAE VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 164. UAE VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 165. UAE VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 166. ARGENTINA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 167. ARGENTINA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 168. ARGENTINA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 169. ARGENTINA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 170. ARGENTINA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 171. REST OF LAMEA VOICE ANALYTICS, BY COMPONENT, 2025-2033 ($MILLION)
  • TABLE 172. REST OF LAMEA VOICE ANALYTICS, BY ENTERPRISE SIZE, 2025-2033 ($MILLION)
  • TABLE 173. REST OF LAMEA VOICE ANALYTICS, BY DEPLOYMENT MODE, 2025-2033 ($MILLION)
  • TABLE 174. REST OF LAMEA VOICE ANALYTICS, BY APPLICATION, 2025-2033 ($MILLION)
  • TABLE 175. REST OF LAMEA VOICE ANALYTICS, BY INDUSTRY VERTICAL, 2025-2033 ($MILLION)
  • TABLE 176. MICRO FOCUS INTERNATIONAL PLC: KEY EXECUTIVES
  • TABLE 177. MICRO FOCUS INTERNATIONAL PLC: COMPANY SNAPSHOT
  • TABLE 178. MICRO FOCUS INTERNATIONAL PLC: OPERATING SEGMENTS
  • TABLE 179. MICRO FOCUS INTERNATIONAL PLC: PRODUCT PORTFOLIO
  • TABLE 180. MICRO FOCUS INTERNATIONAL PLC: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 181. GOOGLE LLC: KEY EXECUTIVES
  • TABLE 182. GOOGLE LLC: COMPANY SNAPSHOT
  • TABLE 183. GOOGLE LLC: OPERATING SEGMENTS
  • TABLE 184. GOOGLE LLC: PRODUCT PORTFOLIO
  • TABLE 185. GOOGLE LLC: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 186. AMAZON WEB SERVICES (AWS): KEY EXECUTIVES
  • TABLE 187. AMAZON WEB SERVICES (AWS): COMPANY SNAPSHOT
  • TABLE 188. AMAZON WEB SERVICES (AWS): OPERATING SEGMENTS
  • TABLE 189. AMAZON WEB SERVICES (AWS): PRODUCT PORTFOLIO
  • TABLE 190. AMAZON WEB SERVICES (AWS): KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 191. GENESYS TELECOMMUNICATIONS: KEY EXECUTIVES
  • TABLE 192. GENESYS TELECOMMUNICATIONS: COMPANY SNAPSHOT
  • TABLE 193. GENESYS TELECOMMUNICATIONS: OPERATING SEGMENTS
  • TABLE 194. GENESYS TELECOMMUNICATIONS: PRODUCT PORTFOLIO
  • TABLE 195. GENESYS TELECOMMUNICATIONS: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 196. AVAYA INC.: KEY EXECUTIVES
  • TABLE 197. AVAYA INC.: COMPANY SNAPSHOT
  • TABLE 198. AVAYA INC.: OPERATING SEGMENTS
  • TABLE 199. AVAYA INC.: PRODUCT PORTFOLIO
  • TABLE 200. AVAYA INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 201. VERINT SYSTEM INC.: KEY EXECUTIVES
  • TABLE 202. VERINT SYSTEM INC.: COMPANY SNAPSHOT
  • TABLE 203. VERINT SYSTEM INC.: OPERATING SEGMENTS
  • TABLE 204. VERINT SYSTEM INC.: PRODUCT PORTFOLIO
  • TABLE 205. VERINT SYSTEM INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 206. CALLMINER: KEY EXECUTIVES
  • TABLE 207. CALLMINER: COMPANY SNAPSHOT
  • TABLE 208. CALLMINER: OPERATING SEGMENTS
  • TABLE 209. CALLMINER: PRODUCT PORTFOLIO
  • TABLE 210. CALLMINER: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 211. NEXIDIA: KEY EXECUTIVES
  • TABLE 212. NEXIDIA: COMPANY SNAPSHOT
  • TABLE 213. NEXIDIA: OPERATING SEGMENTS
  • TABLE 214. NEXIDIA: PRODUCT PORTFOLIO
  • TABLE 215. NEXIDIA: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 216. NICE SYSTEMS: KEY EXECUTIVES
  • TABLE 217. NICE SYSTEMS: COMPANY SNAPSHOT
  • TABLE 218. NICE SYSTEMS: OPERATING SEGMENTS
  • TABLE 219. NICE SYSTEMS: PRODUCT PORTFOLIO
  • TABLE 220. NICE SYSTEMS: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 221. CALABRIO: KEY EXECUTIVES
  • TABLE 222. CALABRIO: COMPANY SNAPSHOT
  • TABLE 223. CALABRIO: OPERATING SEGMENTS
  • TABLE 224. CALABRIO: PRODUCT PORTFOLIO
  • TABLE 225. CALABRIO: KEY STRATEGIC MOVES AND DEVELOPMENTS

  • LIST OF FIGURES

  • FIGURE 1. GLOBAL VOICE ANALYTICS MARKET SEGMENTATION
  • FIGURE 2. GLOBAL VOICE ANALYTICS MARKET
  • FIGURE 3. SEGMENTATION VOICE ANALYTICS MARKET
  • FIGURE 4. TOP INVESTMENT POCKET IN VOICE ANALYTICS MARKET
  • FIGURE 5. MODERATE BARGAINING POWER OF BUYERS
  • FIGURE 6. MODERATE BARGAINING POWER OF SUPPLIERS
  • FIGURE 7. MODERATE THREAT OF NEW ENTRANTS
  • FIGURE 8. LOW THREAT OF SUBSTITUTION
  • FIGURE 9. HIGH COMPETITIVE RIVALRY
  • FIGURE 10. OPPORTUNITIES, RESTRAINTS AND DRIVERS: GLOBALVOICE ANALYTICS MARKET
  • FIGURE 11. VOICE ANALYTICS MARKET SEGMENTATION, BY BY COMPONENT
  • FIGURE 12. VOICE ANALYTICS MARKET FOR SOLUTION, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 13. VOICE ANALYTICS MARKET FOR SERVICES, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 14. VOICE ANALYTICS MARKET SEGMENTATION, BY BY ENTERPRISE SIZE
  • FIGURE 15. VOICE ANALYTICS MARKET FOR LARGE ENTERPRISES, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 16. VOICE ANALYTICS MARKET FOR SMALL AND MEDIUM-SIZED ENTERPRISES, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 17. VOICE ANALYTICS MARKET SEGMENTATION, BY BY DEPLOYMENT MODE
  • FIGURE 18. VOICE ANALYTICS MARKET FOR ON-PREMISE, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 19. VOICE ANALYTICS MARKET FOR CLOUD, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 20. VOICE ANALYTICS MARKET SEGMENTATION, BY BY APPLICATION
  • FIGURE 21. VOICE ANALYTICS MARKET FOR CUSTOMER EXPERIENCE MANAGEMENT, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 22. VOICE ANALYTICS MARKET FOR CALL MONITORING AND SUMMARIZATION, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 23. VOICE ANALYTICS MARKET FOR AGENT PERFORMANCE MONITORING, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 24. VOICE ANALYTICS MARKET FOR SALES AND MARKETING MANAGEMENT, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 25. VOICE ANALYTICS MARKET FOR RISK AND COMPLIANCE MANAGEMENT, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 26. VOICE ANALYTICS MARKET FOR SENTIMENT ANALYSIS, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 27. VOICE ANALYTICS MARKET FOR OTHERS, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 28. VOICE ANALYTICS MARKET SEGMENTATION, BY BY INDUSTRY VERTICAL
  • FIGURE 29. VOICE ANALYTICS MARKET FOR BFSI, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 30. VOICE ANALYTICS MARKET FOR RETAIL, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 31. VOICE ANALYTICS MARKET FOR IT AND TELECOM, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 32. VOICE ANALYTICS MARKET FOR HEALTHCARE, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 33. VOICE ANALYTICS MARKET FOR GOVERNMENT, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 34. VOICE ANALYTICS MARKET FOR MANUFACTURING, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 35. VOICE ANALYTICS MARKET FOR OTHERS, BY COUNTRY, 2025-2033 ($MILLION)
  • FIGURE 36. TOP WINNING STRATEGIES, BY YEAR, 2022-2024*
  • FIGURE 37. TOP WINNING STRATEGIES, BY DEVELOPMENT, 2022-2024*
  • FIGURE 38. TOP WINNING STRATEGIES, BY COMPANY, 2022-2024*
  • FIGURE 39. PRODUCT MAPPING OF TOP 10 PLAYERS
  • FIGURE 40. COMPETITIVE DASHBOARD
  • FIGURE 41. COMPETITIVE HEATMAP: VOICE ANALYTICS MARKET
  • FIGURE 42. TOP PLAYER POSITIONING, 2024
  • FIGURE 43. MICRO FOCUS INTERNATIONAL PLC: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 44. MICRO FOCUS INTERNATIONAL PLC: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 45. MICRO FOCUS INTERNATIONAL PLC: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 46. GOOGLE LLC: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 47. GOOGLE LLC: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 48. GOOGLE LLC: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 49. AMAZON WEB SERVICES (AWS): NET SALES, 2022-2024 ($MILLION)
  • FIGURE 50. AMAZON WEB SERVICES (AWS): REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 51. AMAZON WEB SERVICES (AWS): REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 52. GENESYS TELECOMMUNICATIONS: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 53. GENESYS TELECOMMUNICATIONS: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 54. GENESYS TELECOMMUNICATIONS: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 55. AVAYA INC.: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 56. AVAYA INC.: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 57. AVAYA INC.: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 58. VERINT SYSTEM INC.: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 59. VERINT SYSTEM INC.: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 60. VERINT SYSTEM INC.: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 61. CALLMINER: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 62. CALLMINER: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 63. CALLMINER: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 64. NEXIDIA: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 65. NEXIDIA: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 66. NEXIDIA: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 67. NICE SYSTEMS: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 68. NICE SYSTEMS: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 69. NICE SYSTEMS: REVENUE SHARE, BY REGION, 2024 (%)
  • FIGURE 70. CALABRIO: NET SALES, 2022-2024 ($MILLION)
  • FIGURE 71. CALABRIO: REVENUE SHARE, BY SEGMENT, 2024 (%)
  • FIGURE 72. CALABRIO: REVENUE SHARE, BY REGION, 2024 (%)

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