OSS & BSS Market Expected to Reach $102 Billion by 2027

According to a recent report published by Allied Market Research, titled, “OSS & BSS Market by Component, Solution Types, Deployment Model, Enterprise Size, and Industry Vertical: Opportunity Analysis and Industry Forecast, 2020-2027,” The global OSS & BSS market size was valued at $36.85 billion in 2019, and is projected to reach $102.14 billion by 2027, registering a CAGR of 13.7% from 2020 to 2027.

The growth of the global OSS & BSS market is driven by factors such as increase in demand for cloud OSS/BSS due to the combined benefits such as flexibility, cost-effectiveness, and technology to support business optimization; prioritized investments by communication service providers (CSPs) in network upgrades over OSS/BSS transformations; and exponential growth in data consumption due to COVID-19 pandemic. In addition, surge in need for lower operational expenses coupled with enhanced customer experiences and launch of innovative solutions by major players due to gain competitive advantage fuel the market growth. However, difficulties to integrate future OSS/BSS systems into existing ones may hinder the market growth to some extent.  On the contrary, increase in complexities in communication network ecosystem due to the 5G and Internet of Things (IoT) technologies is anticipated to provide lucrative opportunities for the market growth. In addition, rise in adoption of next-generation operations support systems (NGOSS) to improve traditional OSS is expected to be opportunistic for growth of the OSS & BSS market during the forecast period.

In 2019, the global OSS & BSS market share was dominated by the solution segment, and is expected to maintain this trend during the forecast period, as the significant evolution of telecommunication industry across the globe is driving the demand for operations support systems (OSS) solutions. Telecom players are adopting OSS solutions to meet increasing demand in IT requirement to cope up with a rapidly increasing subscriber base. However, the services segment is expected to witness the highest growth, due to increase in adoption of services among end users, as these services ensure effective functioning of operations support systems software and platforms throughout the process.

On the basis of deployment mode, the on-premise segment exhibited the highest growth in the OSS & BSS market in 2019, and is expected to maintain its dominance in the upcoming years, as the availability of a ready infrastructure that supports on-premise solutions for telecom companies is expected to fuel the growth in adoption of on-premise type of OSS solutions on a large scale in telecom companies. However, the cloud segment is expected to witness highest growth during the forecast period, due to upsurge in adoption of cloud-enabled model by BSS and OSS vendors for the systems that run on a virtualized and
modern data center infrastructure to take advantage of the scalability.

Post COVID-19, the size of the global OSS & BSS market is estimated to grow from $ 41.54 billion in 2020, and will reach $102.14 billion by 2027, at a CAGR of XX%. The market is expected to recover from mid 2022, and will be struggling with a slow growth rate, however, it is expected to recover in the upcoming years, as the adoption of operations support systems (OSS) tools is helping operators to meet bandwidth challenges posed by the coronavirus outbreak. Furthermore, owing to the implementation of the work-from-home policy, videoconferencing, and distance learning, consumers need reliable broadband. For instance, by the beginning of May 2020, AT&T reported about 75% increase in gaming traffic and huge increase in the call volume, and a 33% increase in call duration. The pandemic is further expected to provide lucrative opportunities for the OSS & BSS market, as the telecom operators are upgrading their OSS/BSS solutions to tackle the changing demands from the consumer. For instance, in June 2020, MATRIXX Software announced that AT&T Mexico, a subsidiary of AT&T, is deploying MATRIXX Software’s cloud native digital commerce platform for its prepaid customers. MATRIXX Digital Commerce replaced multiple legacy Business Support Systems (BSS) and Intelligent Network (IN) to provide a future-proof, web-scale BSS, which will facilitate enhanced business agility and innovation.

Key Findings Of The Study

• By component, in 2019 the solution segment dominated the OSS & BSS market  size. However, the services segment is expected to exhibit significant growth during the forecast period.
• Depending on OSS solution type, the network planning & design generated the highest revenue in 2019. However, the customer & product management segment is expected to witness highest growth rate in the near future.
• On the basis of deployment mode, the on-premise segment accounted for the highest revenue in 2019, however, the cloud segment is expected to witness highest growth rate in the forecasted period.
• According to enterprise size, the large enterprises segment accounted for the highest revenue in 2019, however, the small- & medium-sized enterprises segment is expected to witness highest growth rate in the forecasted period.
• As per industry vertical, the IT & telecom enterprises segment accounted for the highest revenue in 2019, however, the media & entertainment segment is expected to witness highest growth rate in the forecasted period.
• Region wise, the OSS & BSS market was dominated by North America. However, Asia-Pacific is expected to witness significant growth in the upcoming years. 

The key players operating in the global OSS & BSS industry include AMDOCS, ASCOM, Accenture, Comarch S.A, LM Ericsson Telephone Company, Mycom OSI, Nokia Corporation, Computaris, Netcracker, Capgemini, HPE, Huawei Corporation, Sunvizion, and Cisco System Inc.