BPO Business Analytics refer to the process of contracting business functions and the skills, technologies for continuous iterative study, and investigation of past business performance to gain insight and drive business planning. The global BPO business analytics industry considers all the major industry trends, BPO business analytics market dynamics, and modest set-up.
COVID-19 scenario Analysis:
- The emergence of COVID-19 pandemic has severely affected almost all industries except Healthcare across the world. Further, lockdown restriction on movement has disrupted the supply chain across the globe and affected the distribution of the medical analysis software.
- There is a rise in the demand for business analytics in the healthcare industry for efficiently managing the huge volume of hospital data, such as the record of patients and availability of beds due to the sudden spread of the coronavirus disease (COVID-19).
- Furthermore, there are strong indications that the current pandemic has pushed the demand for technology and digital solutions. In the medium-to-long run the COVID-19 technology impact may be extremely positive. Everyone is forced to embrace new technologies and discover their benefits. Additional investments in digital infrastructure can be expected.
Top impacting factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis
Evolution of cloud-based BPO services
The evolution of cloud-based BPO services offer flexibility and agility in IT service. With cloud-based BPO, businesses can get the advantages of scalability, agility, reliability and cost reduction. In addition, BFSI and healthcare industry will adopt this new technology to improve disruptive productivity and business enablement. Industries such as Wipro and IBM are providing Business Process as a Service (B-PaaS) solutions in the business process outsourcing market for analytical services. B-PaaS solution helps in managing business critical functions like HR, marketing, finance and supply chain management. Therefore, one of the main reasons that drives the growth of the BPO market is increase in capacity of business data. The rise in cloud-based deployment among SMEs, surge in need for customer analytics, and standardization of business environments are expected to improve the growth of the business analytics BPO market.
Adoption of BPO in Business Analytics
Business analytics refers to a data management solution that enables organizations to comprehend potential customers, make strategic decisions, optimize operational costs, and improve business proficiency and competitiveness. The widespread adoption of advanced technological solutions, such as machine learning and artificial intelligence (AI), in business processes, has increased the utilization of business analytics to manage large volume and complexity of data sets. Nowadays, organizations are subcontracting their analytics functions to business process outsourcing (BPO) companies or third-party service providers as it helps them to minimize cost on hiring in-house staff and focus on their core business operations.
Key benefits of the report:
- This study presents the analytical depiction of the global BPO business analytics market along with the current trends and future estimations to determine the imminent investment pockets.
- The report presents information related to key drivers, restraints, and opportunities along with detailed analysis of global BPO business analytics market share.
- The current market is quantitatively analyzed to highlight the global BPO business analytics market growth scenario.
- Porter’s five forces analysis illustrates the potency of buyers & suppliers in the market.
- The report provides detailed global BPO business analytics market analysis based on competitive intensity and how the competition will take shape in coming years.
Questions answered in the global BPO business analytics market research report:
- Which are the leading market players active in the BPO business analytics market?
- What would be the detailed impact of COVID-19 on the market?
- What current trends would influence the market in the next few years?
- What are the driving factors, restraints, and opportunities in the BPO business analytics market?
- What are the projections for the future that would help in taking further strategic steps?
BPO Business Analytics Market Report Highlights
| Aspects | Details |
 By Component |
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 By Deployment Type |
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 By Application |
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 By Industry Verticals |
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 By Region |
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 Key Market Players | IBM Corporation, Tech Mahindra Ltd., Wipro Ltd., WNS Global Services, Genpact Ltd., HCL Technologies, Avnet Inc., Accenture Inc., TATA Consultancy Services, Infosys Ltd. |
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