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BPO Business Analytics refer to the process of contracting business functions and the skills, technologies for continuous iterative study, and investigation of past business performance to gain insight and drive business planning. The global BPO business analytics industry considers all the major industry trends, BPO business analytics market dynamics, and modest set-up.
COVID-19 scenario Analysis:
Top impacting factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis
Evolution of cloud-based BPO services
The evolution of cloud-based BPO services offer flexibility and agility in IT service. With cloud-based BPO, businesses can get the advantages of scalability, agility, reliability and cost reduction. In addition, BFSI and healthcare industry will adopt this new technology to improve disruptive productivity and business enablement. Industries such as Wipro and IBM are providing Business Process as a Service (B-PaaS) solutions in the business process outsourcing market for analytical services. B-PaaS solution helps in managing business critical functions like HR, marketing, finance and supply chain management. Therefore, one of the main reasons that drives the growth of the BPO market is increase in capacity of business data. The rise in cloud-based deployment among SMEs, surge in need for customer analytics, and standardization of business environments are expected to improve the growth of the business analytics BPO market.
Adoption of BPO in Business Analytics
Business analytics refers to a data management solution that enables organizations to comprehend potential customers, make strategic decisions, optimize operational costs, and improve business proficiency and competitiveness. The widespread adoption of advanced technological solutions, such as machine learning and artificial intelligence (AI), in business processes, has increased the utilization of business analytics to manage large volume and complexity of data sets. Nowadays, organizations are subcontracting their analytics functions to business process outsourcing (BPO) companies or third-party service providers as it helps them to minimize cost on hiring in-house staff and focus on their core business operations.
Key benefits of the report:
Questions answered in the global BPO business analytics market research report:
BPO Business Analytics Market Report Highlights
Aspects | Details |
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By Component |
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By Deployment Type |
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By Application |
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By Industry Verticals |
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By Region |
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Key Market Players | TATA Consultancy Services, IBM Corporation, HCL Technologies, Avnet Inc., Infosys Ltd., Tech Mahindra Ltd., Accenture Inc., WNS Global Services, Genpact Ltd., Wipro Ltd. |
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