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Pandemic disrupted the entire world and affected many industries.
Get detailed COVID-19 impact analysis on the Bpo Service Market
Request Now !Business process outsourcing is a sub-set of outsourcing that requires contracting third-party service providers for various business-related operations and responsibilities such as IT, finance & accounting, back office process, e-commerce & support, procurement, human resource & recruitment process to different organizations. BPO solutions help to strengthen core business. Normally, the service is classified into the back office work. Many firms, from small start-ups to large, prefer for outsourcing processes as new and innovative services are readily available in highly competitive business environment.
Market scope and structure analysis:
Report Metric | Details |
Market size available for years | 2020–2027 |
Base year considered | 2019 |
Forecast period | 2021–2027 |
Forecast units | Value ($US) |
Segments covered | Type, Organization Size, Vertical, and Region |
Regions covered | North America (U.S., Canada, and Mexico), Europe (Germany, UK, France, Italy, Spain, and Rest of Europe), Asia-Pacific (China, Japan, India, Australia, Malaysia, Thailand, Indonesia, and Rest of Asia-Pacific), LAMEA (Middle East, Brazil, and Rest of LAMEA) |
Companies covered | DP, LLC, Conduent Inc., Accenture PLC, WNS (Holdings) Ltd, Capgemini, Infosys BPM Limited, IBM Corporation, Tata Consultancy Services Limited (TCS), TTEC Holdings, Inc., and Conneqt Business Solution Limited |
COVID-19 Scenario Analysis:
Reduction in barriers of international trade and improved telecommunications & IT capabilities have led to a situation where organizations are increasingly interlinked to each other for business, encouraging demand for the BPO services market.
Rise in adoption of application outsourcing and increase in digital transformation in the organization are some of the factors that drive the demand for the BPO service market as startups are now becoming BPO customers.
Lack of effective communication between client and vendor and the presence of other artificial outsourcing services becomes an obstacle for the growth of the BPO service market.
Key Segment Covered:
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Key Benefits of the Report:
Questions Answered in the BPO Service Market Research Report:
Key Market Segments
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Key Market Players
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