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2022
Business Process-as-a-service (bpaas) Market

Business Process-as-a-Service (BPaaS) Market by Application (Finance and Accounting Service, HR Services, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, Others), by Deployment Mode (Public Cloud, Private Cloud, Hybrid), by Enterprise Size (Large Enterprises, SMEs), by Industry Vertical (BFSI, IT and Telecom, Manufacturing, Retail and E Commerce, Healthcare, Government, Others): Global Opportunity Analysis and Industry Forecast, 2020-2030

A02051
Pages: 275
Apr 2022 | 11185 Views
   
Author(s) : Md Shadaab Khan, Beesetty Yogendra, Pramod Borasi , Vineet Kumar
Tables: 186
Charts: 68
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COVID-19

Pandemic disrupted the entire world and affected many industries.

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Business Process-as-a-Service (BPaaS) Market Research, 2030

The global business process-as-a-service (bpaas) market was valued at $46.1 billion in 2020, and is projected to reach $128.9 billion by 2030, growing at a CAGR of 11% from 2021 to 2030.

The business process as a services industry was boosted during the COVID-19 pandemic due to an abrupt shift in the organization's operational patterns, as operations teams throughout the world were forced to cope with the effect of lockdown restrictions and rapidly expanding transaction volumes in volatile markets. In addition, with surge in complexity of enterprise IT challenges and growth in data, cloud has become a perfect choice for organizations, which in turn is driving the growth of the market.

Business process services is a full solution package offered by cloud service providers such as Genpact, IBM Corporation, Fujitsu Limited, and Capgemini to enable business process outsourcing (BPO) via a cloud computing service paradigm. Furthermore, traditional business process services aim to lower labor costs, but BPaaS aims to reduce employee count through increasing automation. BPaaS has two pricing models: consumption-based and subscription-based.

Need for low-cost IT infrastructure &data accessibility and increase in the for business process analytics among BFSI sector drive the global business process as a service market growth. Moreover, increase in cloud adoption across several industry verticals is boosting the BPaaS market size. However, lack of IT skills and knowledge in underdeveloped nations restrict the growth of the business process as a service market. On the contrary, rise in inclination toward cloud technology is expected to offer remunerative opportunities for expansion of the business process as a service market during the forecast period.

Business Process as a Service Market, Business Process as a Service Industry, BPaaS Industry, BPaaS Market Size, Business Process as a Service Market Share, Business Process as a Service Market Trends, Business Process as a Service Market Growth, Business Process as a Service Market Forecast, Business Process as a Service Market Analysis

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The business process as a service market is segmented on the basis of deployment mode, enterprise size, application, industry vertical, and region. On the basis of deployment mode, the market is categorized into private, public, and hybrid. On the basis of enterprise size, the market is bifurcated into large enterprise and SMEs. The applications areas covered in the study include finance and accounting service, HR services, sales and marketing, customer service and support, procurement and supply chain, operations, and others. By industry vertical, it is classified into BFSI, IT and telecom, manufacturing, retail and ecommerce, healthcare, government, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The key players that operate in the business process as a service market analysis are Accenture, Capgemini, Cognizant, FUJITSU, Genpact, IBM Corporation, Oracle Corporation, Tech Mahindra Limited, SAP SE, and Wipro Limited. These players have adopted various strategies to increase their market penetration and strengthen their position in the business process as a service industry.

Business Process-as-a-Service (BPaaS) Market
By Application

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Finance and Accounting Service accounted for maximum share in the BPaaS market, owing to rapid adoption of BPaaS services among various organitions for improving the accounting services.

In terms of application, the finance & accounting service segment holds the largest business process as a service market share as, it provides credit management, billing & invoice, risk management, auditing, and financial consulting. Ensuring regulatory compliance and mitigating risks through stringent budgeting & planning has become mandatory for CFOs. However, the customer service segment is expected to grow at the highest rate during the forecast period owing to, high level of cost savings on the total cost of ownership, increased delivery speed and quality, growing standardized & configurable services, and emerging standardized transactional processes globally are the major factors that influence services outsourcing in the BPaaS market.

Business Process-as-a-Service (BPaaS) Market
By Region

2030
North America 
Europe
Asia-pacific
Lamea

North America dominates the BPaaS market, owing to the presence of major players that offer advanced solutions and invest heavily in solutions such as payroll administration, managed marketing services, and analytics offers lucrative opportunity for the market.

Region wise, the business process as a service market share was dominated by North America in 2020, and is expected to retain its position during the forecast period, owing to the presence of major players that offer advanced solutions and invest heavily in solutions such as payroll administration, managed marketing services, and analytics offers lucrative opportunity for the market. However, Asia-Pacific is expected to witness significant growth during the forecast period. Growth in awareness regarding importance of strengthening the overall BPO over cloud services to ensure low cost networking, servers, virtual data centers, storage solution, and easy accessibility of virtual computing from any device and location contribute to the growth of the business process as a service market.

COVID-19 Impact Analysis

The BPaaS industry has grown significantly in recent years. Moreover, due to the outbreak of the COVID-19 pandemic, the market experienced a boost in 2020. This is due to sudden change in the organization operating models as after years of focusing on efficiency and automation, operations teams worldwide had to deal with the impact of lockdown rules and quickly-rising transaction volumes in agitated markets. Moreover, it allows organizations to focus on what is essential to their core business model, while dedicated service providers handle the rest. For example, in the last decade, BFSI sector witnessed the most rapid change in consumer behavior ever, especially in terms of the channels they prefer to use to interact with banks, such as web & mobile banking or even social messaging. This means that financial institutions and wealth managers must focus increasingly on channel development and improving user experiences.This is where BPaaS services can come in handy, taking on the non-core activities. A service provider will not only operate these processes, however also ensure adaptation to new regulations and oversee the implementation of new innovations, like robotic process automation and artificial intelligence, in order to constantly increase reliability and efficiency.

Top Impacting Factors

Increase in demand for business process analytics

Several BPaaS industry verticals such as BFSI, retail, healthcare, manufacturing, telecommunication & IT, media & entertainment, and others are adopting business process analytics as it increases time-to-value for product applications. It also lowers time in operational cycles for workflows, such as employee onboarding and customer or patient in-take processes. Moreover, as organizations move to more remote work and greater adoption of digital devices, a common misalignment exists in security and device usage. The analysis can identify a path for faster IT approval processes and uniformity in security policy enforcement. Furthermore, increasing demand for the automation of business processes to discover, analyze, measure, optimize, model/remodel, and improve productivity and minimize operational costs in various organizations substantiates the market size.

Rise in cloud adoption across several industry verticals

Cloud platform is gaining popularity as it not only provides flexibility, scalability, and multi-cloud space however also provides security assurance. Furthermore, the step toward cloud makes the integrity of data and services a major priority for organizations hence; it is critical to find combination of on-premise and numerous as-a-service offerings, to ensure data is constantly available and coordinated across multiple platforms.

Furthermore, according to a survey, IT leaders spend 56% of the time on maintenance and operational issues and 24% spend on technological advancements. Moreover, they spend 20% of the time working with business leaders on digital transformation initiatives, which is very time and cost consuming hence driving the preference of organizations toward the hybrid cloud. In addition, with surge in complexity of enterprise IT challenges and growth in data, cloud has become a perfect choice for organizations. For instance, according to a recent study by Intel, the adoption of hybrid cloud increased three times from 19% of organizations in 2015 to 57% at the end of 2016. The study also estimates that within 15 months, by mid-2018, 80% of all IT budgets are estimated to be committed to cloud applications and solutions. This is projected to be opportunistic for the market.

KEY BENEFITS FOR STAKEHOLDERS

  • The study provides an in-depth analysis of the global business process as a service market forecast along with current & future trends to explain the imminent investment pockets.
  • Information about key drivers, restraints, & opportunities and their impact analysis on global business process as a service market trends is provided in the report.
  • The Porter’s five forces analysis illustrates the potency of the buyers and suppliers operating in the industry.
  • The business process as a service market analysis from 2021 to 2030 is provided to determine the market potential.

 

Key Market Segments

  • By Deployment Mode
    • Public Cloud
    • Private Cloud
    • Hybrid
  • By Enterprise Size
    • Large Enterprises
    • SMEs
  • By Application
    • Finance and Accounting Service
    • HR Services
    • Sales and Marketing
    • Customer Service and Support
    • Procurement and Supply Chain
    • Operations
    • Others
  • By Industry Vertical
    • BFSI
    • IT and Telecom
    • Manufacturing
    • Retail and E Commerce
    • Healthcare
    • Government
    • Others
  • By Region
    • North America
      • U.S.
      • Canada
    • Europe
      • U.K.
      • Germany
      • France
      • Netherlands
      • Italy
      • Spain
      • Rest of Europe
    • Asia-Pacific
      • China
      • India
      • Japan
      • Australia
      • South Korea
      • Rest of Asia-Pacific
    • LAMEA
      • Latin America
      • Middle East
      • Africa


Key Market Players

  • ACCENTURE, INC.
  • Capgemini
  • Cognizant
  • FUJITSU
  • Genpact
  • IBM Corporation
  • Oracle Corporation
  • SAP SE
  • Tech Mahindra Limited
  • Wipro Limited
 
  • CHAPTER 1:INTRODUCTION

    • 1.1.Report description

    • 1.2.Key market segments

    • 1.3.Key benefits to the stakeholders

    • 1.4.Research Methodology

      • 1.4.1.Secondary research

      • 1.4.2.Primary research

      • 1.4.3.Analyst tools and models

  • CHAPTER 2:EXECUTIVE SUMMARY

    • 2.1.Key findings of the study

    • 2.2.CXO Perspective

  • CHAPTER 3:MARKET OVERVIEW

    • 3.1.Market definition and scope

    • 3.2.Key findings

      • 3.2.1.Top investment pockets

    • 3.3.Porter’s five forces analysis

    • 3.4.Top player positioning

    • 3.5.Market dynamics

      • 3.5.1.Drivers

      • 3.5.2.Restraints

      • 3.5.3.Opportunities

    • 3.6.COVID-19 Impact Analysis on the market

  • CHAPTER 4: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION

    • 4.1 Overview

      • 4.1.1 Market size and forecast

    • 4.2 Finance and Accounting Service

      • 4.2.1 Key market trends, growth factors and opportunities

      • 4.2.2 Market size and forecast, by region

      • 4.2.3 Market analysis by country

    • 4.3 HR Services

      • 4.3.1 Key market trends, growth factors and opportunities

      • 4.3.2 Market size and forecast, by region

      • 4.3.3 Market analysis by country

    • 4.4 Sales and Marketing

      • 4.4.1 Key market trends, growth factors and opportunities

      • 4.4.2 Market size and forecast, by region

      • 4.4.3 Market analysis by country

    • 4.5 Customer Service and Support

      • 4.5.1 Key market trends, growth factors and opportunities

      • 4.5.2 Market size and forecast, by region

      • 4.5.3 Market analysis by country

    • 4.6 Procurement and Supply Chain

      • 4.6.1 Key market trends, growth factors and opportunities

      • 4.6.2 Market size and forecast, by region

      • 4.6.3 Market analysis by country

    • 4.7 Operations

      • 4.7.1 Key market trends, growth factors and opportunities

      • 4.7.2 Market size and forecast, by region

      • 4.7.3 Market analysis by country

    • 4.8 Others

      • 4.8.1 Key market trends, growth factors and opportunities

      • 4.8.2 Market size and forecast, by region

      • 4.8.3 Market analysis by country

  • CHAPTER 5: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE

    • 5.1 Overview

      • 5.1.1 Market size and forecast

    • 5.2 Public Cloud

      • 5.2.1 Key market trends, growth factors and opportunities

      • 5.2.2 Market size and forecast, by region

      • 5.2.3 Market analysis by country

    • 5.3 Private Cloud

      • 5.3.1 Key market trends, growth factors and opportunities

      • 5.3.2 Market size and forecast, by region

      • 5.3.3 Market analysis by country

    • 5.4 Hybrid

      • 5.4.1 Key market trends, growth factors and opportunities

      • 5.4.2 Market size and forecast, by region

      • 5.4.3 Market analysis by country

  • CHAPTER 6: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE

    • 6.1 Overview

      • 6.1.1 Market size and forecast

    • 6.2 Large Enterprises

      • 6.2.1 Key market trends, growth factors and opportunities

      • 6.2.2 Market size and forecast, by region

      • 6.2.3 Market analysis by country

    • 6.3 SMEs

      • 6.3.1 Key market trends, growth factors and opportunities

      • 6.3.2 Market size and forecast, by region

      • 6.3.3 Market analysis by country

  • CHAPTER 7: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL

    • 7.1 Overview

      • 7.1.1 Market size and forecast

    • 7.2 BFSI

      • 7.2.1 Key market trends, growth factors and opportunities

      • 7.2.2 Market size and forecast, by region

      • 7.2.3 Market analysis by country

    • 7.3 IT and Telecom

      • 7.3.1 Key market trends, growth factors and opportunities

      • 7.3.2 Market size and forecast, by region

      • 7.3.3 Market analysis by country

    • 7.4 Manufacturing

      • 7.4.1 Key market trends, growth factors and opportunities

      • 7.4.2 Market size and forecast, by region

      • 7.4.3 Market analysis by country

    • 7.5 Retail and E Commerce

      • 7.5.1 Key market trends, growth factors and opportunities

      • 7.5.2 Market size and forecast, by region

      • 7.5.3 Market analysis by country

    • 7.6 Healthcare

      • 7.6.1 Key market trends, growth factors and opportunities

      • 7.6.2 Market size and forecast, by region

      • 7.6.3 Market analysis by country

    • 7.7 Government

      • 7.7.1 Key market trends, growth factors and opportunities

      • 7.7.2 Market size and forecast, by region

      • 7.7.3 Market analysis by country

    • 7.8 Others

      • 7.8.1 Key market trends, growth factors and opportunities

      • 7.8.2 Market size and forecast, by region

      • 7.8.3 Market analysis by country

  • CHAPTER 8: BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY REGION

    • 8.1 Overview

      • 8.1.1 Market size and forecast

    • 8.2 North America

      • 8.2.1 Key trends and opportunities

      • 8.2.2 North America Market size and forecast, by Application

      • 8.2.3 North America Market size and forecast, by Deployment Mode

      • 8.2.4 North America Market size and forecast, by Enterprise Size

      • 8.2.5 North America Market size and forecast, by Industry Vertical

      • 8.2.6 North America Market size and forecast, by country

        • 8.2.6.1 U.S.
          • 8.2.6.1.1 Market size and forecast, by Application
          • 8.2.6.1.2 Market size and forecast, by Deployment Mode
          • 8.2.6.1.3 Market size and forecast, by Enterprise Size
          • 8.2.6.1.4 Market size and forecast, by Industry Vertical
        • 8.2.6.2 Canada
          • 8.2.6.2.1 Market size and forecast, by Application
          • 8.2.6.2.2 Market size and forecast, by Deployment Mode
          • 8.2.6.2.3 Market size and forecast, by Enterprise Size
          • 8.2.6.2.4 Market size and forecast, by Industry Vertical
    • 8.3 Europe

      • 8.3.1 Key trends and opportunities

      • 8.3.2 Europe Market size and forecast, by Application

      • 8.3.3 Europe Market size and forecast, by Deployment Mode

      • 8.3.4 Europe Market size and forecast, by Enterprise Size

      • 8.3.5 Europe Market size and forecast, by Industry Vertical

      • 8.3.6 Europe Market size and forecast, by country

        • 8.3.6.1 U.K.
          • 8.3.6.1.1 Market size and forecast, by Application
          • 8.3.6.1.2 Market size and forecast, by Deployment Mode
          • 8.3.6.1.3 Market size and forecast, by Enterprise Size
          • 8.3.6.1.4 Market size and forecast, by Industry Vertical
        • 8.3.6.2 Germany
          • 8.3.6.2.1 Market size and forecast, by Application
          • 8.3.6.2.2 Market size and forecast, by Deployment Mode
          • 8.3.6.2.3 Market size and forecast, by Enterprise Size
          • 8.3.6.2.4 Market size and forecast, by Industry Vertical
        • 8.3.6.3 France
          • 8.3.6.3.1 Market size and forecast, by Application
          • 8.3.6.3.2 Market size and forecast, by Deployment Mode
          • 8.3.6.3.3 Market size and forecast, by Enterprise Size
          • 8.3.6.3.4 Market size and forecast, by Industry Vertical
        • 8.3.6.4 Netherlands
          • 8.3.6.4.1 Market size and forecast, by Application
          • 8.3.6.4.2 Market size and forecast, by Deployment Mode
          • 8.3.6.4.3 Market size and forecast, by Enterprise Size
          • 8.3.6.4.4 Market size and forecast, by Industry Vertical
        • 8.3.6.5 Italy
          • 8.3.6.5.1 Market size and forecast, by Application
          • 8.3.6.5.2 Market size and forecast, by Deployment Mode
          • 8.3.6.5.3 Market size and forecast, by Enterprise Size
          • 8.3.6.5.4 Market size and forecast, by Industry Vertical
        • 8.3.6.6 Spain
          • 8.3.6.6.1 Market size and forecast, by Application
          • 8.3.6.6.2 Market size and forecast, by Deployment Mode
          • 8.3.6.6.3 Market size and forecast, by Enterprise Size
          • 8.3.6.6.4 Market size and forecast, by Industry Vertical
        • 8.3.6.7 Rest of Europe
          • 8.3.6.7.1 Market size and forecast, by Application
          • 8.3.6.7.2 Market size and forecast, by Deployment Mode
          • 8.3.6.7.3 Market size and forecast, by Enterprise Size
          • 8.3.6.7.4 Market size and forecast, by Industry Vertical
    • 8.4 Asia-Pacific

      • 8.4.1 Key trends and opportunities

      • 8.4.2 Asia-Pacific Market size and forecast, by Application

      • 8.4.3 Asia-Pacific Market size and forecast, by Deployment Mode

      • 8.4.4 Asia-Pacific Market size and forecast, by Enterprise Size

      • 8.4.5 Asia-Pacific Market size and forecast, by Industry Vertical

      • 8.4.6 Asia-Pacific Market size and forecast, by country

        • 8.4.6.1 China
          • 8.4.6.1.1 Market size and forecast, by Application
          • 8.4.6.1.2 Market size and forecast, by Deployment Mode
          • 8.4.6.1.3 Market size and forecast, by Enterprise Size
          • 8.4.6.1.4 Market size and forecast, by Industry Vertical
        • 8.4.6.2 India
          • 8.4.6.2.1 Market size and forecast, by Application
          • 8.4.6.2.2 Market size and forecast, by Deployment Mode
          • 8.4.6.2.3 Market size and forecast, by Enterprise Size
          • 8.4.6.2.4 Market size and forecast, by Industry Vertical
        • 8.4.6.3 Japan
          • 8.4.6.3.1 Market size and forecast, by Application
          • 8.4.6.3.2 Market size and forecast, by Deployment Mode
          • 8.4.6.3.3 Market size and forecast, by Enterprise Size
          • 8.4.6.3.4 Market size and forecast, by Industry Vertical
        • 8.4.6.4 Australia
          • 8.4.6.4.1 Market size and forecast, by Application
          • 8.4.6.4.2 Market size and forecast, by Deployment Mode
          • 8.4.6.4.3 Market size and forecast, by Enterprise Size
          • 8.4.6.4.4 Market size and forecast, by Industry Vertical
        • 8.4.6.5 South Korea
          • 8.4.6.5.1 Market size and forecast, by Application
          • 8.4.6.5.2 Market size and forecast, by Deployment Mode
          • 8.4.6.5.3 Market size and forecast, by Enterprise Size
          • 8.4.6.5.4 Market size and forecast, by Industry Vertical
        • 8.4.6.6 Rest of Asia-Pacific
          • 8.4.6.6.1 Market size and forecast, by Application
          • 8.4.6.6.2 Market size and forecast, by Deployment Mode
          • 8.4.6.6.3 Market size and forecast, by Enterprise Size
          • 8.4.6.6.4 Market size and forecast, by Industry Vertical
    • 8.5 LAMEA

      • 8.5.1 Key trends and opportunities

      • 8.5.2 LAMEA Market size and forecast, by Application

      • 8.5.3 LAMEA Market size and forecast, by Deployment Mode

      • 8.5.4 LAMEA Market size and forecast, by Enterprise Size

      • 8.5.5 LAMEA Market size and forecast, by Industry Vertical

      • 8.5.6 LAMEA Market size and forecast, by country

        • 8.5.6.1 Latin America
          • 8.5.6.1.1 Market size and forecast, by Application
          • 8.5.6.1.2 Market size and forecast, by Deployment Mode
          • 8.5.6.1.3 Market size and forecast, by Enterprise Size
          • 8.5.6.1.4 Market size and forecast, by Industry Vertical
        • 8.5.6.2 Middle East
          • 8.5.6.2.1 Market size and forecast, by Application
          • 8.5.6.2.2 Market size and forecast, by Deployment Mode
          • 8.5.6.2.3 Market size and forecast, by Enterprise Size
          • 8.5.6.2.4 Market size and forecast, by Industry Vertical
        • 8.5.6.3 Africa
          • 8.5.6.3.1 Market size and forecast, by Application
          • 8.5.6.3.2 Market size and forecast, by Deployment Mode
          • 8.5.6.3.3 Market size and forecast, by Enterprise Size
          • 8.5.6.3.4 Market size and forecast, by Industry Vertical
  • CHAPTER 9: COMPANY LANDSCAPE

    • 9.1. Introduction

    • 9.2. Top winning strategies

    • 9.3. Product Mapping of Top 10 Player

    • 9.4. Competitive Dashboard

    • 9.5. Competitive Heatmap

    • 9.6. Key developments

  • CHAPTER 10: COMPANY PROFILES

    • 10.1 ACCENTURE, INC.

      • 10.1.1 Company overview

      • 10.1.2 Company snapshot

      • 10.1.3 Operating business segments

      • 10.1.4 Product portfolio

      • 10.1.5 Business performance

      • 10.1.6 Key strategic moves and developments

    • 10.2 Capgemini

      • 10.2.1 Company overview

      • 10.2.2 Company snapshot

      • 10.2.3 Operating business segments

      • 10.2.4 Product portfolio

      • 10.2.5 Business performance

      • 10.2.6 Key strategic moves and developments

    • 10.3 Cognizant

      • 10.3.1 Company overview

      • 10.3.2 Company snapshot

      • 10.3.3 Operating business segments

      • 10.3.4 Product portfolio

      • 10.3.5 Business performance

      • 10.3.6 Key strategic moves and developments

    • 10.4 FUJITSU

      • 10.4.1 Company overview

      • 10.4.2 Company snapshot

      • 10.4.3 Operating business segments

      • 10.4.4 Product portfolio

      • 10.4.5 Business performance

      • 10.4.6 Key strategic moves and developments

    • 10.5 Genpact

      • 10.5.1 Company overview

      • 10.5.2 Company snapshot

      • 10.5.3 Operating business segments

      • 10.5.4 Product portfolio

      • 10.5.5 Business performance

      • 10.5.6 Key strategic moves and developments

    • 10.6 IBM Corporation

      • 10.6.1 Company overview

      • 10.6.2 Company snapshot

      • 10.6.3 Operating business segments

      • 10.6.4 Product portfolio

      • 10.6.5 Business performance

      • 10.6.6 Key strategic moves and developments

    • 10.7 Oracle Corporation

      • 10.7.1 Company overview

      • 10.7.2 Company snapshot

      • 10.7.3 Operating business segments

      • 10.7.4 Product portfolio

      • 10.7.5 Business performance

      • 10.7.6 Key strategic moves and developments

    • 10.8 SAP SE

      • 10.8.1 Company overview

      • 10.8.2 Company snapshot

      • 10.8.3 Operating business segments

      • 10.8.4 Product portfolio

      • 10.8.5 Business performance

      • 10.8.6 Key strategic moves and developments

    • 10.9 Tech Mahindra Limited

      • 10.9.1 Company overview

      • 10.9.2 Company snapshot

      • 10.9.3 Operating business segments

      • 10.9.4 Product portfolio

      • 10.9.5 Business performance

      • 10.9.6 Key strategic moves and developments

    • 10.10 Wipro Limited

      • 10.10.1 Company overview

      • 10.10.2 Company snapshot

      • 10.10.3 Operating business segments

      • 10.10.4 Product portfolio

      • 10.10.5 Business performance

      • 10.10.6 Key strategic moves and developments

    Note: Details on financial performance and strategic moves and developments may not be captured for unlisted companies.

  • LIST OF TABLES

  • TABLE 1. GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION, 2020-2030,($MILLION)
    TABLE 2. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR FINANCE AND ACCOUNTING SERVICE, BY REGION , 2020-2030,($MILLION)
    TABLE 3. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET FINANCE AND ACCOUNTING SERVICE BY COUNTRY, 2020-2030,($MILLION)
    TABLE 4. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR HR SERVICES, BY REGION , 2020-2030,($MILLION)
    TABLE 5. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET HR SERVICES BY COUNTRY, 2020-2030,($MILLION)
    TABLE 6. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR SALES AND MARKETING, BY REGION , 2020-2030,($MILLION)
    TABLE 7. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET SALES AND MARKETING BY COUNTRY, 2020-2030,($MILLION)
    TABLE 8. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR CUSTOMER SERVICE AND SUPPORT, BY REGION , 2020-2030,($MILLION)
    TABLE 9. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET CUSTOMER SERVICE AND SUPPORT BY COUNTRY, 2020-2030,($MILLION)
    TABLE 10. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR PROCUREMENT AND SUPPLY CHAIN, BY REGION , 2020-2030,($MILLION)
    TABLE 11. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET PROCUREMENT AND SUPPLY CHAIN BY COUNTRY, 2020-2030,($MILLION)
    TABLE 12. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR OPERATIONS, BY REGION , 2020-2030,($MILLION)
    TABLE 13. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET OPERATIONS BY COUNTRY, 2020-2030,($MILLION)
    TABLE 14. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR OTHERS, BY REGION , 2020-2030,($MILLION)
    TABLE 15. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET OTHERS BY COUNTRY, 2020-2030,($MILLION)
    TABLE 16. GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE, 2020-2030,($MILLION)
    TABLE 17. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR PUBLIC CLOUD, BY REGION , 2020-2030,($MILLION)
    TABLE 18. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET PUBLIC CLOUD BY COUNTRY, 2020-2030,($MILLION)
    TABLE 19. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR PRIVATE CLOUD, BY REGION , 2020-2030,($MILLION)
    TABLE 20. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET PRIVATE CLOUD BY COUNTRY, 2020-2030,($MILLION)
    TABLE 21. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR HYBRID, BY REGION , 2020-2030,($MILLION)
    TABLE 22. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET HYBRID BY COUNTRY, 2020-2030,($MILLION)
    TABLE 23. GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE, 2020-2030,($MILLION)
    TABLE 24. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR LARGE ENTERPRISES, BY REGION , 2020-2030,($MILLION)
    TABLE 25. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET LARGE ENTERPRISES BY COUNTRY, 2020-2030,($MILLION)
    TABLE 26. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR SMES, BY REGION , 2020-2030,($MILLION)
    TABLE 27. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET SMES BY COUNTRY, 2020-2030,($MILLION)
    TABLE 28. GLOBAL BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL, 2020-2030,($MILLION)
    TABLE 29. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR BFSI, BY REGION , 2020-2030,($MILLION)
    TABLE 30. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BFSI BY COUNTRY, 2020-2030,($MILLION)
    TABLE 31. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR IT AND TELECOM, BY REGION , 2020-2030,($MILLION)
    TABLE 32. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET IT AND TELECOM BY COUNTRY, 2020-2030,($MILLION)
    TABLE 33. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR MANUFACTURING, BY REGION , 2020-2030,($MILLION)
    TABLE 34. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET MANUFACTURING BY COUNTRY, 2020-2030,($MILLION)
    TABLE 35. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR RETAIL AND E COMMERCE, BY REGION , 2020-2030,($MILLION)
    TABLE 36. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET RETAIL AND E COMMERCE BY COUNTRY, 2020-2030,($MILLION)
    TABLE 37. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR HEALTHCARE, BY REGION , 2020-2030,($MILLION)
    TABLE 38. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET HEALTHCARE BY COUNTRY, 2020-2030,($MILLION)
    TABLE 39. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR GOVERNMENT, BY REGION , 2020-2030,($MILLION)
    TABLE 40. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET GOVERNMENT BY COUNTRY, 2020-2030,($MILLION)
    TABLE 41. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET REVENUE, FOR OTHERS, BY REGION , 2020-2030,($MILLION)
    TABLE 42. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET OTHERS BY COUNTRY, 2020-2030,($MILLION)
    TABLE 43. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY REGION, 2020-2030,($MILLION)
    TABLE 44. NORTH AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION, 2020-2030,($MILLION)
    TABLE 45. NORTH AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE, 2020-2030,($MILLION)
    TABLE 46. NORTH AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE, 2020-2030,($MILLION)
    TABLE 47. NORTH AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL, 2020-2030,($MILLION)
    TABLE 48. NORTH AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY COUNTRY, 2020-2030,($MILLION)
    TABLE 49. U.S. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 50. U.S. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 51. U.S. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 52. U.S. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 53. CANADA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 54. CANADA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 55. CANADA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 56. CANADA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 57. EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION, 2020-2030,($MILLION)
    TABLE 58. EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE, 2020-2030,($MILLION)
    TABLE 59. EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE, 2020-2030,($MILLION)
    TABLE 60. EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL, 2020-2030,($MILLION)
    TABLE 61. EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY COUNTRY, 2020-2030,($MILLION)
    TABLE 62. U.K. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 63. U.K. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 64. U.K. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 65. U.K. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 66. GERMANY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 67. GERMANY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 68. GERMANY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 69. GERMANY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 70. FRANCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 71. FRANCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 72. FRANCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 73. FRANCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 74. NETHERLANDS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 75. NETHERLANDS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 76. NETHERLANDS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 77. NETHERLANDS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 78. ITALY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 79. ITALY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 80. ITALY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 81. ITALY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 82. SPAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 83. SPAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 84. SPAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 85. SPAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 86. REST OF EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 87. REST OF EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 88. REST OF EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 89. REST OF EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 90. ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION, 2020-2030,($MILLION)
    TABLE 91. ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE, 2020-2030,($MILLION)
    TABLE 92. ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE, 2020-2030,($MILLION)
    TABLE 93. ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL, 2020-2030,($MILLION)
    TABLE 94. ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY COUNTRY, 2020-2030,($MILLION)
    TABLE 95. CHINA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 96. CHINA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 97. CHINA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 98. CHINA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 99. INDIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 100. INDIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 101. INDIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 102. INDIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 103. JAPAN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 104. JAPAN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 105. JAPAN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 106. JAPAN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 107. AUSTRALIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 108. AUSTRALIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 109. AUSTRALIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 110. AUSTRALIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 111. SOUTH KOREA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 112. SOUTH KOREA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 113. SOUTH KOREA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 114. SOUTH KOREA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 115. REST OF ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 116. REST OF ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 117. REST OF ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 118. REST OF ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 119. LAMEA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY APPLICATION, 2020-2030,($MILLION)
    TABLE 120. LAMEA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY DEPLOYMENT MODE, 2020-2030,($MILLION)
    TABLE 121. LAMEA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY ENTERPRISE SIZE, 2020-2030,($MILLION)
    TABLE 122. LAMEA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY INDUSTRY VERTICAL, 2020-2030,($MILLION)
    TABLE 123. LAMEA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET, BY COUNTRY, 2020-2030,($MILLION)
    TABLE 124. LATIN AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 125. LATIN AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 126. LATIN AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 127. LATIN AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 128. MIDDLE EAST BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 129. MIDDLE EAST BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 130. MIDDLE EAST BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 131. MIDDLE EAST BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 132. AFRICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY APPLICATION 2020-2030,($MILLION)
    TABLE 133. AFRICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY DEPLOYMENT MODE 2020-2030,($MILLION)
    TABLE 134. AFRICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY ENTERPRISE SIZE 2020-2030,($MILLION)
    TABLE 135. AFRICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY INDUSTRY VERTICAL 2020-2030,($MILLION)
    TABLE 136.ACCENTURE, INC.: COMPANY SNAPSHOT
    TABLE 137.ACCENTURE, INC.: OPERATING SEGMENTS
    TABLE 138.ACCENTURE, INC.: PRODUCT PORTFOLIO
    TABLE 139.ACCENTURE, INC.: NET SALES,
    TABLE 140.ACCENTURE, INC.: KEY STRATERGIES
    TABLE 141.CAPGEMINI: COMPANY SNAPSHOT
    TABLE 142.CAPGEMINI: OPERATING SEGMENTS
    TABLE 143.CAPGEMINI: PRODUCT PORTFOLIO
    TABLE 144.CAPGEMINI: NET SALES,
    TABLE 145.CAPGEMINI: KEY STRATERGIES
    TABLE 146.COGNIZANT: COMPANY SNAPSHOT
    TABLE 147.COGNIZANT: OPERATING SEGMENTS
    TABLE 148.COGNIZANT: PRODUCT PORTFOLIO
    TABLE 149.COGNIZANT: NET SALES,
    TABLE 150.COGNIZANT: KEY STRATERGIES
    TABLE 151.FUJITSU: COMPANY SNAPSHOT
    TABLE 152.FUJITSU: OPERATING SEGMENTS
    TABLE 153.FUJITSU: PRODUCT PORTFOLIO
    TABLE 154.FUJITSU: NET SALES,
    TABLE 155.FUJITSU: KEY STRATERGIES
    TABLE 156.GENPACT: COMPANY SNAPSHOT
    TABLE 157.GENPACT: OPERATING SEGMENTS
    TABLE 158.GENPACT: PRODUCT PORTFOLIO
    TABLE 159.GENPACT: NET SALES,
    TABLE 160.GENPACT: KEY STRATERGIES
    TABLE 161.IBM CORPORATION: COMPANY SNAPSHOT
    TABLE 162.IBM CORPORATION: OPERATING SEGMENTS
    TABLE 163.IBM CORPORATION: PRODUCT PORTFOLIO
    TABLE 164.IBM CORPORATION: NET SALES,
    TABLE 165.IBM CORPORATION: KEY STRATERGIES
    TABLE 166.ORACLE CORPORATION: COMPANY SNAPSHOT
    TABLE 167.ORACLE CORPORATION: OPERATING SEGMENTS
    TABLE 168.ORACLE CORPORATION: PRODUCT PORTFOLIO
    TABLE 169.ORACLE CORPORATION: NET SALES,
    TABLE 170.ORACLE CORPORATION: KEY STRATERGIES
    TABLE 171.SAP SE: COMPANY SNAPSHOT
    TABLE 172.SAP SE: OPERATING SEGMENTS
    TABLE 173.SAP SE: PRODUCT PORTFOLIO
    TABLE 174.SAP SE: NET SALES,
    TABLE 175.SAP SE: KEY STRATERGIES
    TABLE 176.TECH MAHINDRA LIMITED: COMPANY SNAPSHOT
    TABLE 177.TECH MAHINDRA LIMITED: OPERATING SEGMENTS
    TABLE 178.TECH MAHINDRA LIMITED: PRODUCT PORTFOLIO
    TABLE 179.TECH MAHINDRA LIMITED: NET SALES,
    TABLE 180.TECH MAHINDRA LIMITED: KEY STRATERGIES
    TABLE 181.WIPRO LIMITED: COMPANY SNAPSHOT
    TABLE 182.WIPRO LIMITED: OPERATING SEGMENTS
    TABLE 183.WIPRO LIMITED: PRODUCT PORTFOLIO
    TABLE 184.WIPRO LIMITED: NET SALES,
    TABLE 185.WIPRO LIMITED: KEY STRATERGIES
  • LIST OF FIGURES

  • FIGURE 1.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET SEGMENTATION
    FIGURE 2.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030
    FIGURE 3.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030
    FIGURE 4. TOP INVESTMENT POCKETS, BY REGION
    FIGURE 5.PORTER FIVE-1
    FIGURE 6.PORTER FIVE-2
    FIGURE 7.PORTER FIVE-3
    FIGURE 8.PORTER FIVE-4
    FIGURE 9.PORTER FIVE-5
    FIGURE 10.TOP PLAYER POSITIONING
    FIGURE 11.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET:DRIVERS, RESTRAINTS AND OPPORTUNITIES
    FIGURE 11.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,BY APPLICATION,2020(%)
    FIGURE 12.COMPARATIVE SHARE ANALYSIS OF FINANCE AND ACCOUNTING SERVICE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 13.COMPARATIVE SHARE ANALYSIS OF HR SERVICES BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 14.COMPARATIVE SHARE ANALYSIS OF SALES AND MARKETING BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 15.COMPARATIVE SHARE ANALYSIS OF CUSTOMER SERVICE AND SUPPORT BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 16.COMPARATIVE SHARE ANALYSIS OF PROCUREMENT AND SUPPLY CHAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 17.COMPARATIVE SHARE ANALYSIS OF OPERATIONS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 18.COMPARATIVE SHARE ANALYSIS OF OTHERS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 19.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,BY DEPLOYMENT MODE,2020(%)
    FIGURE 20.COMPARATIVE SHARE ANALYSIS OF PUBLIC CLOUD BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 21.COMPARATIVE SHARE ANALYSIS OF PRIVATE CLOUD BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 22.COMPARATIVE SHARE ANALYSIS OF HYBRID BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 23.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,BY ENTERPRISE SIZE,2020(%)
    FIGURE 24.COMPARATIVE SHARE ANALYSIS OF LARGE ENTERPRISES BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 25.COMPARATIVE SHARE ANALYSIS OF SMES BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 26.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,BY INDUSTRY VERTICAL,2020(%)
    FIGURE 27.COMPARATIVE SHARE ANALYSIS OF BFSI BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 28.COMPARATIVE SHARE ANALYSIS OF IT AND TELECOM BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 29.COMPARATIVE SHARE ANALYSIS OF MANUFACTURING BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 30.COMPARATIVE SHARE ANALYSIS OF RETAIL AND E COMMERCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 31.COMPARATIVE SHARE ANALYSIS OF HEALTHCARE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 32.COMPARATIVE SHARE ANALYSIS OF GOVERNMENT BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 33.COMPARATIVE SHARE ANALYSIS OF OTHERS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030(%)
    FIGURE 34.BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET BY REGION,2020
    FIGURE 35.U.S. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 36.CANADA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 37.U.K. BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 38.GERMANY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 39.FRANCE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 40.NETHERLANDS BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 41.ITALY BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 42.SPAIN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 43.REST OF EUROPE BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 44.CHINA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 45.INDIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 46.JAPAN BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 47.AUSTRALIA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 48.SOUTH KOREA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 49.REST OF ASIA-PACIFIC BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 50.LATIN AMERICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 51.MIDDLE EAST BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 52.AFRICA BUSINESS PROCESS-AS-A-SERVICE (BPAAS) MARKET,2020-2030($MILLION)
    FIGURE 53. TOP WINNING STRATEGIES, BY YEAR
    FIGURE 54. TOP WINNING STRATEGIES, BY DEVELOPMENT
    FIGURE 55. TOP WINNING STRATEGIES, BY COMPANY
    FIGURE 56.PRODUCT MAPPING OF TOP 10 PLAYERS
    FIGURE 57.COMPETITIVE DASHBOARD
    FIGURE 58.COMPETITIVE HEATMAP OF TOP 10 KEY PLAYERS
    FIGURE 59.ACCENTURE, INC..: NET SALES ,($MILLION)
    FIGURE 60.CAPGEMINI.: NET SALES ,($MILLION)
    FIGURE 61.COGNIZANT.: NET SALES ,($MILLION)
    FIGURE 62.FUJITSU.: NET SALES ,($MILLION)
    FIGURE 63.GENPACT.: NET SALES ,($MILLION)
    FIGURE 64.IBM CORPORATION.: NET SALES ,($MILLION)
    FIGURE 65.ORACLE CORPORATION.: NET SALES ,($MILLION)
    FIGURE 66.SAP SE.: NET SALES ,($MILLION)
    FIGURE 67.TECH MAHINDRA LIMITED.: NET SALES ,($MILLION)
    FIGURE 68.WIPRO LIMITED.: NET SALES ,($MILLION)

 
 

According to insights of the CXOs of leading companies, hybrid cloud is expected to dominate the market share for effective digitization of business processes with the security of private cloud. In addition, North America exhibits high growth potential owing to changing landscape in BFSI sector with changes in customer demand and growth in digitization across the North American countries. Furthermore, increased cloud enabled activities and growth in cloud marketplace trends in North America are expected to drive the growth of the market.

Key providers of the business process-as-a-service (BPaaS) market such as Genpact, IBM Corporation, and Oracle Corporation account for a significant share in the market. With growth in requirement for business process-as-a-service (BPaaS), various companies have established alliance to increase their capabilities. For instance, in January 2022, Accenture and Celonis formed a strategic alliance to help organizations gain the insights they need to continuously update and optimize their business processes. Accenture has embedded Celonis’ data-driven execution management capabilities into its tools and platforms, including my Concerto and SynOps, to provide new levels of transparency and insights to inform decision-making. The strategic collaboration brings together Accenture’s vast functional capabilities, with its lifecycle management and automation experience to extend the market-leading process mining and execution management capabilities of Celonis. Together, Accenture and Celonis are uniquely positioned to uncover more process inefficiencies for clients, turning insights into instant, data-driven, and automated action.

In addition, with further growth in investment across the world, the rise in demand for business process-as-a-service (BPaaS) systems, various companies have expanded their current product portfolio with increased diversification among customers. For instance, in March 2022, Cognizant announced collaboration with Microsoft to deliver a new digital health solution to enhance remote patient monitoring for improved medical care. Cognizant's new solution combine remote patient monitoring and virtual health, utilizing products such as smart watches, blood pressure monitors, and glucose meters to collect and communicate patient health data to providers. Built-in analytics allow providers to cross-reference historical health information to gain patient insights and potentially identify early warning signs of chronic conditions so preventative measures can be taken. In addition, the solution's remote capabilities enable telehealth visits, which continue to be a valuable option to mitigate barriers of care for patients with accessibility constraints, as well as implement time-sensitive interventions and improve personalized care.

Moreover, with increase in competition, major market players have started acquiring companies to expand their market penetration and reach. For instance, December 2021, Capgemini acquired VariQ, the provider of software development, cybersecurity, and cloud services for federal government departments and agencies across the U.S. In addition, it is expected to be integrated into Capgemini Government Solutions LLC, Capgemini’s independent operating division working with U.S. government agencies. This acquisition is projected to strengthen the company’s position in the Federal market and build momentum for continued growth. The acquisition of VariQ marks an important moment for Capgemini Government Solutions. The integration of its multi-disciplinary highly skilled team and expanded best in class contract vehicles are projected reinforce the ability to deliver on transformative digital initiatives for their customers.

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A. Need for low-cost IT infrastructure, data accessibility, and increase in business process analytics among BFSI sector drive the global business process as a service (BPaaS) market.

A. North America is the largest regional market for Business Process-as-a-Service (BPaaS)

A. The global business process as a service market was valued at $46.13 billion in 2020, and is projected to reach $128.87 billion by 2030, registering a CAGR of 11.0% from 2021 to 2030.

A. The key players that operate in the BPaaS industry are Accenture, Capgemini, Cognizant, FUJITSU, Genpact, IBM Corporation, Oracle Corporation, Tech Mahindra Limited, SAP SE, and Wipro Limited. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.

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