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2024

Change and Configuration Management Market

Change and Configuration Management Market Size, Share, Competitive Landscape and Trend Analysis Report, by Component, by Deployment Mode, by Enterprise Size, by Industry Vertical : Global Opportunity Analysis and Industry Forecast, 2024-2033

IC : Software and Services

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Author's: Mayabrahmma Akhila | Onkar Sumant
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Change And Configuration Management Market Research, 2033

The global change and configuration management market size was valued at $1.6 billion in 2023, and is projected to reach $3.8 billion by 2033, growing at a CAGR of 9.1% from 2024 to 2033. Change and configuration management involves systematically identifying, tracking, and controlling modifications to an organization’s systems, processes, or products. It ensures consistency, compliance, and minimal disruption during changes while maintaining the integrity of configurations. This process supports efficient updates, reduces risks, and enhances collaboration among stakeholders by documenting changes and preserving system stability throughout the lifecycle.

Change and Configuration Management Market

Market Introduction and Definition 

Modification and configuration oversight encompass the systematic management and regulation of alterations to the configuration elements. This aims to guarantee thorough documentation and execution to mitigate potential risks and disturbances within an entity's infrastructure and frameworks. The process entails meticulously upholding precise records of configuration elements, monitoring modifications, and adhering to appropriate approval and authorization protocols. 

Effective change and configuration management are pivotal for organizations as they guarantee seamless transitions and minimize disruptions when implementing alterations to processes, systems, or products. A strong change management process enables organizations to meticulously plan, communicate, and oversee changes, thereby mitigating risks related to deviations and errors. Meanwhile, configuration management aids in pinpointing, regulating, and monitoring configuration items, ensuring that the organization possesses accurate and current information about its assets. This capability enables efficient troubleshooting, enhances decision-making, and boosts overall performance. In essence, change and configuration management are vital in preserving stability, improving productivity, and guaranteeing the successful implementation of organizational endeavors. 

Key Takeaways 

  • The change and configuration management market share study covers 20 countries. The research includes a segment analysis of each country in terms of value for the projected period 2023-2033. 

  • More than 1, 500 product literatures, industry releases, annual reports, and other such documents of major change and configuration management industry participants along with authentic industry journals, trade associations' releases, and government websites have been reviewed for generating high-value industry insights. 

  • The study integrated high-quality data, professional opinions and analysis, and critical independent perspectives. The research approach is intended to provide a balanced view of global markets and to assist stakeholders in making educated decisions in order to achieve their most ambitious growth objectives. 

Key Market Dynamics 

Factors such as increased network size and complexity due to the organization's global expansion and enhanced infrastructure stability and reliability drive the change and configuration management market size. In addition, cost reduction due to the automation of traditional configuration management is expected to drive the market over the change and configuration management market forecast period. The advent of networking technologies such as Network Function Virtualization (NFV) and Software-defined Network (SDN) has encouraged the adoption of these solutions which drives the growth of the market. However, the rising popularity of cloud-based solutions and the necessity for effective management of IT infrastructures is expected to impede market growth. Furthermore,  the expanding awareness of the benefits of change and configuration management, including enhanced productivity and minimized downtime, will inspire organizations to overcome obstacles and embrace these solutions which is expected to provide lucrative opportunities for change and configuration management market growth. 

SWOT Analysis for Change and Configuration Management Market 

The change and configuration management market exhibits several strengths, primarily driven by the increasing demand for IT service management (ITSM) solutions, which enhance operational efficiency and reduce downtime. However, high initial costs and implementation complexity may deter small and medium enterprises from adopting these systems. Opportunities are abundant, particularly with the rise of remote work and cloud technologies, as organizations seek innovative solutions to improve their change management processes. Conversely, the market faces threats from rapid technological advancements and evolving cybersecurity risks, necessitating constant adaptation from service providers. Additionally, competitive pressures from emerging technologies and new players could challenge established firms, creating a dynamic landscape for growth and innovation. 

Market Segmentation 

The change and configuration management market is segmented on the basis of component, deployment mode, enterprise size, industry vertical, and region. On the basis of component, it is categorized into software, and services. By deployment mode, the market is classified into on-premise, and cloud. As per enterprise size, the market is categorized into large enterprise, and small and medium enterprises. By industry vertical, it is classified into BFSI, IT & telecom, healthcare & life science, education, retail and consumer packaged goods, and others. Region-wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA. 

Regional/Country Market Outlook 

In North America, the market for change and configuration management is highly competitive, with several established players catering to the diverse needs of organizations across various industries. The region has a strong focus on innovation and technological advancements, driving the adoption of advanced change and configuration management solutions. Moreover, industries, such as IT, healthcare, and manufacturing in North America have a high demand for efficient change and configuration management practices, further contributing to the growth of the market in this region. 

  • January 2023 - Configit recently revealed the availability of Configit Ace as a cloud service, the industry's top platform for Configuration Lifecycle Management (CLM) . Any IT system can be integrated with the cloud-based CLM platform, which is vendor-neutral. With the aid of Configit Ace Cloud, complex products, systems, & services supporting design, manufacture, development, sales, and support can be configured end-to-end across the entire organization. 

  • In February 2024,  Kandji, the Apple device management and security platform announced an integration with ServiceNow that will enable a seamless connection between Kandji and ServiceNow, automatically syncing the latest Apple fleet data from Kandji to the ServiceNow Configuration Management Database (CMDB) . The joint effort has enabled Kandji to create better experiences and drive value for customers built with ServiceNow. 

Industry Trends

  • The change and configuration management market is poised for growth, fueled by escalating risk management and security concerns. With risk management centered on identifying and mitigating potential threats and security concerns emphasizing asset and data protection, the landscape is evolving due to mounting cyber threats, regulatory demands, and IT environment complexities. Change and configuration management processes emerge as critical in enabling organizations to adhere to security standards and regulations by documenting changes, monitoring configurations, and enforcing change control protocols, thus averting penalties and legal consequences.  

  • For instance, in September 2023, data provided by AAG IT Services indicates a significant rise in cyberattacks among UK companies in 2022, alongside a notable impact on US individuals due to cybercrime during the same period. These trends underscore the pivotal role of risk management and security concerns in driving the change and configuration management market's expansion. 

  • Due to the increase in small and medium businesses in developing countries, SMEs are dominating the change management software market. Furthermore, small businesses are using cloud-based networking for their business operations, such as asset management, blockchain, and others, which is boosting the sales of change management software. 

  • For instance in August 2023, ServiceNow launched its new cloud-based change management solution tailored specifically for small and medium-sized businesses (SMEs) . The product integrates blockchain capabilities and asset management features, allowing SMEs to manage business changes more efficiently. The launch has been particularly popular in Southeast Asia, where cloud adoption is growing rapidly. 

Competitive Landscape 

The major players operating in the change and configuration management market include IBM Corporation, Microsoft Corporation, BMC Software Inc., ServiceNow Inc., Atlassian Corporation Plc, Micro Focus International plc, Oracle Corporation, Broadcom Inc, Amazon Web Services Inc., Hewlett Packard Enterprise, and SAP SE. Other players in the change and configuration management market include VMware, Inc, Cloudbees, Perforce Software, Inc. NetApp, and others. 

Recent Key Strategies and Developments in Change and Configuration Management Industry

  • In August 2023, BigID, the leading platform for data security, privacy, compliance, and governance launched Bucket Configuration Management capability. By enhancing BigID's industry-leading Data Security Posture Management (DSPM) with essential Cloud Security Posture Management (CSPM) capabilities, Bucket Configuration Management redefines cloud data security by proactively identifying and resolving misconfigured Amazon S3 buckets, at the cloud scale. 

  • In July 2023, de Novo Solutions partnered with Rookery Software to use ConfigSnapshot, their leading Oracle E-Business Suite and Fusion Cloud Applications configuration automation and control platform, to enhance its tech portfolio.  

  • In June 2020, ServiceNow acquired Sweagle, a Belgium?based configuration data management company. The transaction will extend ServiceNow’s DevOps and IT Operations Management (ITOM) capabilities, giving customers the ability to leverage machine learning to identify and help prevent potential misconfigurations from causing outages in production and speeding up remediation.  

Key Sources Referred 

  • U.S. Government Accountability Office (GAO)  

  • National Institute of Standards and Technology (NIST)  

  • ITIL Foundation 

  • United Nations International Telecommunication Union (ITU)  

  • TechCrunch 

  • Change Management Institute (CMI)  

  • Atlassian - Change Management in IT  

  • ServiceNow - Configuration Management Database (CMDB)  

Key Benefits For Stakeholders

  • This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the change and configuration management market analysis from 2024 to 2033 to identify the prevailing change and configuration management market opportunities.

  • The market research is offered along with information related to key drivers, restraints, and opportunities.

  • Porter's five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.

  • In-depth analysis of the change and configuration management market segmentation assists to determine the prevailing market opportunities.

  • Major countries in each region are mapped according to their revenue contribution to the global market.

  • Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.

  • The report includes the analysis of the regional as well as global change and configuration management market trends, key players, market segments, application areas, and market growth strategies.

Change and Configuration Management Market Report Highlights

Aspects Details
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Market Size By 2033

USD 3.8 Billion

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Growth Rate

CAGR of 9.1%

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Forecast period

2024 - 2033

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Report Pages

168

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By Component
  • Software
  • Services
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By Deployment Mode
  • On-Premise
  • Cloud
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By Enterprise Size
  • Large Enterprise
  • Small and Medium Enterprises
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By Industry Vertical
  • BFSI
  • IT & Telecom
  • Healthcare and Life Science
  • Education
  • Retail and Consumer Packaged Goods
  • Others
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By Region
  • North America  (U.S., Canada)
  • Europe  (France, Germany, Italy, Spain, UK, Rest of Europe)
  • Asia-Pacific  (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific)
  • LAMEA  (Latin America, Middle East, Africa)
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Key Market Players

Micro Focus International Plc, Hewlett Packard Enterprise, Atlassian Corporation Plc, BMC Software Inc., IBM Corporation, Cloudbees, SAP SE, Oracle Corporation, NetApp, VMware, Inc, Perforce Software, Inc., ServiceNow Inc., Broadcom Inc, Amazon Web Services Inc., Microsoft Corporation

Author Name(s) : Mayabrahmma Akhila | Onkar Sumant
Frequently Asked Questions?

Change and configuration management involves systematically identifying, tracking, and controlling modifications to an organization’s systems, processes, or products.

The base year considered in change and configuration management market was 2023.

The total market value of change and configuration management market was $1.6 billion in 2023.

The market value of change and configuration management market is projected to reach $3.8 billion by 2033.

The forecast period for change and configuration management market is 2024 to 2033.

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Change and Configuration Management Market

Global Opportunity Analysis and Industry Forecast, 2024-2033