Allied Market Research

2024

Cloud-based Bpo Market

Cloud-based BPO Market Size, Share, Competitive Landscape and Trend Analysis Report by Type and by Application : Global Opportunity Analysis and Industry Forecast, 2023-2032

IC : High Tech, Enterprise & Consumer IT

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Author's: | Onkar Sumant
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The business process outsourcing (BPO) deals with sending a particular business task to a third party for instance, HR, accounting, or internal business functions. Major benefits associated of moving to BPOs is increased companys flexibility. In addition, BPO increases the speed of various business processes.

Increased need for cost-effective business process predominantly drives the market. However, data security and privacy issues hinder the market growth. The expansion in business process automation and growth in popularity of data analytics makes way for market growth opportunities.

The global cloud-based BPO market is segmented on the basis of service type and region. The service type segment includes finance and accounting, HR, and customer service. By end user, the market is classified into manufacturing, retail, and banking & insurance. Based on region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key players operating in this market are CGI Group, Inc, Capita plc, Accenture, Capgemini
Xerox Corporation, HCL Technologies Limited, Genpact, IBM, Oracle Corporation, and Atos SE.

Key Benefits :

  • The study provides an in-depth analysis of the global cloud-based BPO market and current & future trends to elucidate the imminent investment pockets.
  • Information about the key drivers, restrains, and opportunities is provided.
  • Porters Five Forces analysis illustrates the potency of buyers and suppliers operating in the industry.
  • The quantitative analysis of the market¬†is provided to determine the market potential.

Cloud-based BPO Market Report Highlights

Aspects Details
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By Type
  • Human Resource
  • E-Commerce
  • Finance and Accounting
  • Customer Care
  • Sales & Marketing
  • Others
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By Application
  • BFSI
  • Telecom & IT
  • Healthcare
  • Automotive
  • Manufacturing
  • Food And Beverage
  • Power & Energy
  • Consumer Electronics
  • Others
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By Region
  • North America  (U.S, Canada)
  • Europe  (UK, Germany, France, Italy, Spain, Rest of Europe)
  • Asia-Pacific  (China, India, Japan, Australia, South Korea, Rest of Asia-Pacific)
  • LAMEA  (Latin America, Middle East, Africa)
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Key Market Players

Capgemini, Aon Hewitt, Genpact, Capita plc, Automatic Data Processing, CGI Group, Inc, EXLService Holdings, Cognizant Technology Solutions, Ceridian HCM, Accenture

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Cloud-based BPO Market

Global Opportunity Analysis and Industry Forecast, 2023-2032