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2023
Cloud Telephony Service Market

Cloud Telephony Service Market

by Deployment Model (Cloud, Hosted), by Network (Public Switched Telephone Networks (PSTNs), Voice over Internet Protocol (VoIP)), by Application (Conferencing, Multi-level IVR, Sales Marketing, Customer Relationship Management (CRM)) and by End User (BFSI, Government, Telecom IT, Healthcare, Media Entertainment, Retail, Others): Global Opportunity Analysis and Industry Forecast, 2023-2032

IC : Software and Services
Report Code: A07909
Nov 2023 | Pages: NA
Tables: NA
Charts: NA

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COVID-19

Pandemic disrupted the entire world and affected many industries.

Get detailed COVID-19 impact analysis on the Cloud Telephony Service Market

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Cloud Telephony Service Market Statistics: 2027

Cloud telephony is used to move business phone systems to cloud instead of traditional call method. It is the smartest and most convenient way to manage business calls without compromising on quality and cost of calls. They are hosted by a third-party accessed over public internet and ensures that the businesses have a reliable communication, without putting extra burden on infrastructure and capex. It helps businesses to set up more streamlined, systemic, and controlled mode of communication with consumers. In addition, cloud telephony service provides several benefits such as attractive user interface, cost effectiveness, business call tracking, easy and quick setup, call reports, and security over network, owing to which enterprises across the globe are adopting this service, which fuels the cloud telephony service market growth.

Cloud Telephony Service Market

COVID-19 Scenario Analysis: 

  • Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost all countries around the globe, with the WHO declaring it a public health emergency. The global impacts of the disease are already starting to be felt, and expected to significantly affect the global cloud telephony service market in 2020.
  • To stop the spread of corona virus, all offices are shut down and businesses have shifted to online mode for their operations. Cloud telephony services help businesses to setup a proper communication with customers.
  • Cloud telephony services help companies to set up call centers with zero investment and infrastructure to solve the rise in number of client queries efficiently.
  • Overall, the pandemic is expected to have a positive impact on the global cloud telephony service market.

Top impacting factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis

Rise in shift of telecom companies from conventional to IP networks is the major factor that drives growth of the market. In addition, rise in penetration of mobile phone devices among end users fuel the market growth. However, data loss and privacy concerns hampers the market growth. Furthermore, rise in demand for software-as-a-service tools among various industry verticals is expected to provide lucrative opportunities for the global cloud telephony service market. 

The market trends for global cloud telephony service market are as follows:

Surge in adoption of cloud services and telephony services:

Rise in adoption of telephony services while booking cabs, ordering food online, banking calls, or OTP calls drives growth of the cloud telephony service market. Growth of these sectors at a very fast pace across the globe has created demand for telephony services, which propels growth of the market.  

North America expected to lead the market :

North America is expected to have the largest cloud telephony service market share during the forecast period, owing to early adoption if technological advancements and presence of prominent telephony service providers in the region. In addition, there is a high demand and requirement for superior communication services in the region, which also contributes to the market growth. Moreover, Asia-Pacific is also expected to witness a significant growth, owing to large number of enterprises adopting cloud telephony solutions. 

Key benefits of the report:

  • This study presents analytical depiction of the global cloud telephony service market along with the current trends and future estimations to determine the imminent investment pockets.
  • The report presents information related to key drivers, restraints, and opportunities along with detailed analysis of the market share.
  • The current market is quantitatively analyzed to highlight the global cloud telephony service market growth scenario.
  • Porter’s five forces analysis illustrates the potency of buyers & suppliers in the cloud telephony service market. 
  • The report provides a detailed cloud telephony service market analysis based on the present and future competitive intensity of the market. 

 Cloud Telephony Service Market Report Highlights

Aspects Details
By Deployment Model
  • Cloud
  • Hosted
By Network
  • Public Switched Telephone Networks (PSTNs)
  • Voice over Internet Protocol (VoIP)
By Application
  • Conferencing
  • Multi-level IVR
  • Sales & Marketing
  • Customer Relationship Management (CRM)
By End User
  • BFSI
  • Government
  • Telecom & IT
  • Healthcare
  • Media & Entertainment
  • Retail
  • Others
By Region
  • North America  (US, Canada)
  • Europe  (Germany, UK, France, Rest of Europe)
  • Asia-Pacific  (China, Japan, India, Rest of Asia-Pacific)
  • LAMEA  (Latin America, Middle East, Africa)
Key Market Players Cisco Systems, Inc., AVOXI, Microsoft Corporation, Knowlarity Communications Pvt. Ltd., 8x8, Inc., Go 2 Market India Pvt. Ltd., BroadSoft, Exotel Techcom Pvt. Ltd., LeadNXT, DIALPAD
 

  • CHAPTER 1: INTRODUCTION

    • 1.1. Report Description

    • 1.2. Key Market Segments

    • 1.3. Key Benefits

    • 1.4. Research Methodology

      • 1.4.1. Primary Research

      • 1.4.2. Secondary Research

      • 1.4.3. Analyst Tools and Models

  • CHAPTER 2: EXECUTIVE SUMMARY

    • 2.1. CXO Perspective

  • CHAPTER 3: MARKET LANDSCAPE

    • 3.1. Market Definition and Scope

    • 3.2. Key Findings

      • 3.2.1. Top Investment Pockets

      • 3.2.2. Top Winning Strategies

    • 3.3. Porter's Five Forces Analysis

      • 3.3.1. Bargaining Power of Suppliers

      • 3.3.2. Threat of New Entrants

      • 3.3.3. Threat of Substitutes

      • 3.3.4. Competitive Rivalry

      • 3.3.5. Bargaining Power among Buyers

    • 3.5. Market Dynamics

      • 3.5.1. Drivers

      • 3.5.2. Restraints

      • 3.5.3. Opportunities

    • 3.6. COVID-19 Impact Analysis

  • CHAPTER 4: CLOUD TELEPHONY SERVICE MARKET, BY DEPLOYMENT MODEL

    • 4.1. Market Overview

      • 4.1.1 Market Size and Forecast, By Deployment Model

    • 4.2. Cloud

      • 4.2.1. Key Market Trends, Growth Factors and Opportunities

      • 4.2.2. Market Size and Forecast, By Region

      • 4.2.3. Market Share Analysis, By Country

    • 4.3. Hosted

      • 4.3.1. Key Market Trends, Growth Factors and Opportunities

      • 4.3.2. Market Size and Forecast, By Region

      • 4.3.3. Market Share Analysis, By Country

  • CHAPTER 5: CLOUD TELEPHONY SERVICE MARKET, BY NETWORK

    • 5.1. Market Overview

      • 5.1.1 Market Size and Forecast, By Network

    • 5.2. Public Switched Telephone Networks (PSTNs)

      • 5.2.1. Key Market Trends, Growth Factors and Opportunities

      • 5.2.2. Market Size and Forecast, By Region

      • 5.2.3. Market Share Analysis, By Country

    • 5.3. Voice Over Internet Protocol (VoIP)

      • 5.3.1. Key Market Trends, Growth Factors and Opportunities

      • 5.3.2. Market Size and Forecast, By Region

      • 5.3.3. Market Share Analysis, By Country

  • CHAPTER 6: CLOUD TELEPHONY SERVICE MARKET, BY APPLICATION

    • 6.1. Market Overview

      • 6.1.1 Market Size and Forecast, By Application

    • 6.2. Conferencing

      • 6.2.1. Key Market Trends, Growth Factors and Opportunities

      • 6.2.2. Market Size and Forecast, By Region

      • 6.2.3. Market Share Analysis, By Country

    • 6.3. Multi-level IVR

      • 6.3.1. Key Market Trends, Growth Factors and Opportunities

      • 6.3.2. Market Size and Forecast, By Region

      • 6.3.3. Market Share Analysis, By Country

    • 6.4. Sales Marketing

      • 6.4.1. Key Market Trends, Growth Factors and Opportunities

      • 6.4.2. Market Size and Forecast, By Region

      • 6.4.3. Market Share Analysis, By Country

    • 6.5. Customer Relationship Management (CRM)

      • 6.5.1. Key Market Trends, Growth Factors and Opportunities

      • 6.5.2. Market Size and Forecast, By Region

      • 6.5.3. Market Share Analysis, By Country

  • CHAPTER 7: CLOUD TELEPHONY SERVICE MARKET, BY END USER

    • 7.1. Market Overview

      • 7.1.1 Market Size and Forecast, By End User

    • 7.2. BFSI

      • 7.2.1. Key Market Trends, Growth Factors and Opportunities

      • 7.2.2. Market Size and Forecast, By Region

      • 7.2.3. Market Share Analysis, By Country

    • 7.3. Government

      • 7.3.1. Key Market Trends, Growth Factors and Opportunities

      • 7.3.2. Market Size and Forecast, By Region

      • 7.3.3. Market Share Analysis, By Country

    • 7.4. Telecom IT

      • 7.4.1. Key Market Trends, Growth Factors and Opportunities

      • 7.4.2. Market Size and Forecast, By Region

      • 7.4.3. Market Share Analysis, By Country

    • 7.5. Healthcare

      • 7.5.1. Key Market Trends, Growth Factors and Opportunities

      • 7.5.2. Market Size and Forecast, By Region

      • 7.5.3. Market Share Analysis, By Country

    • 7.6. Media Entertainment

      • 7.6.1. Key Market Trends, Growth Factors and Opportunities

      • 7.6.2. Market Size and Forecast, By Region

      • 7.6.3. Market Share Analysis, By Country

    • 7.7. Retail

      • 7.7.1. Key Market Trends, Growth Factors and Opportunities

      • 7.7.2. Market Size and Forecast, By Region

      • 7.7.3. Market Share Analysis, By Country

    • 7.8. Others

      • 7.8.1. Key Market Trends, Growth Factors and Opportunities

      • 7.8.2. Market Size and Forecast, By Region

      • 7.8.3. Market Share Analysis, By Country

  • CHAPTER 8: CLOUD TELEPHONY SERVICE MARKET, BY REGION

    • 8.1. Market Overview

      • 8.1.1 Market Size and Forecast, By Region

    • 8.2. North America

      • 8.2.1. Key Market Trends and Opportunities

      • 8.2.2. Market Size and Forecast, By Deployment Model

      • 8.2.3. Market Size and Forecast, By Network

      • 8.2.4. Market Size and Forecast, By Application

      • 8.2.5. Market Size and Forecast, By End User

      • 8.2.6. Market Size and Forecast, By Country

      • 8.2.7. U.S. Cloud Telephony Service Market

        • 8.2.7.1. Market Size and Forecast, By Deployment Model
        • 8.2.7.2. Market Size and Forecast, By Network
        • 8.2.7.3. Market Size and Forecast, By Application
        • 8.2.7.4. Market Size and Forecast, By End User

      • 8.2.8. Canada Cloud Telephony Service Market

        • 8.2.8.1. Market Size and Forecast, By Deployment Model
        • 8.2.8.2. Market Size and Forecast, By Network
        • 8.2.8.3. Market Size and Forecast, By Application
        • 8.2.8.4. Market Size and Forecast, By End User

      • 8.2.9. Mexico Cloud Telephony Service Market

        • 8.2.9.1. Market Size and Forecast, By Deployment Model
        • 8.2.9.2. Market Size and Forecast, By Network
        • 8.2.9.3. Market Size and Forecast, By Application
        • 8.2.9.4. Market Size and Forecast, By End User

    • 8.3. Europe

      • 8.3.1. Key Market Trends and Opportunities

      • 8.3.2. Market Size and Forecast, By Deployment Model

      • 8.3.3. Market Size and Forecast, By Network

      • 8.3.4. Market Size and Forecast, By Application

      • 8.3.5. Market Size and Forecast, By End User

      • 8.3.6. Market Size and Forecast, By Country

      • 8.3.7. France Cloud Telephony Service Market

        • 8.3.7.1. Market Size and Forecast, By Deployment Model
        • 8.3.7.2. Market Size and Forecast, By Network
        • 8.3.7.3. Market Size and Forecast, By Application
        • 8.3.7.4. Market Size and Forecast, By End User

      • 8.3.8. Germany Cloud Telephony Service Market

        • 8.3.8.1. Market Size and Forecast, By Deployment Model
        • 8.3.8.2. Market Size and Forecast, By Network
        • 8.3.8.3. Market Size and Forecast, By Application
        • 8.3.8.4. Market Size and Forecast, By End User

      • 8.3.9. Italy Cloud Telephony Service Market

        • 8.3.9.1. Market Size and Forecast, By Deployment Model
        • 8.3.9.2. Market Size and Forecast, By Network
        • 8.3.9.3. Market Size and Forecast, By Application
        • 8.3.9.4. Market Size and Forecast, By End User

      • 8.3.10. Spain Cloud Telephony Service Market

        • 8.3.10.1. Market Size and Forecast, By Deployment Model
        • 8.3.10.2. Market Size and Forecast, By Network
        • 8.3.10.3. Market Size and Forecast, By Application
        • 8.3.10.4. Market Size and Forecast, By End User

      • 8.3.11. UK Cloud Telephony Service Market

        • 8.3.11.1. Market Size and Forecast, By Deployment Model
        • 8.3.11.2. Market Size and Forecast, By Network
        • 8.3.11.3. Market Size and Forecast, By Application
        • 8.3.11.4. Market Size and Forecast, By End User

      • 8.3.12. Russia Cloud Telephony Service Market

        • 8.3.12.1. Market Size and Forecast, By Deployment Model
        • 8.3.12.2. Market Size and Forecast, By Network
        • 8.3.12.3. Market Size and Forecast, By Application
        • 8.3.12.4. Market Size and Forecast, By End User

      • 8.3.13. Rest Of Europe Cloud Telephony Service Market

        • 8.3.13.1. Market Size and Forecast, By Deployment Model
        • 8.3.13.2. Market Size and Forecast, By Network
        • 8.3.13.3. Market Size and Forecast, By Application
        • 8.3.13.4. Market Size and Forecast, By End User

    • 8.4. Asia-Pacific

      • 8.4.1. Key Market Trends and Opportunities

      • 8.4.2. Market Size and Forecast, By Deployment Model

      • 8.4.3. Market Size and Forecast, By Network

      • 8.4.4. Market Size and Forecast, By Application

      • 8.4.5. Market Size and Forecast, By End User

      • 8.4.6. Market Size and Forecast, By Country

      • 8.4.7. China Cloud Telephony Service Market

        • 8.4.7.1. Market Size and Forecast, By Deployment Model
        • 8.4.7.2. Market Size and Forecast, By Network
        • 8.4.7.3. Market Size and Forecast, By Application
        • 8.4.7.4. Market Size and Forecast, By End User

      • 8.4.8. Japan Cloud Telephony Service Market

        • 8.4.8.1. Market Size and Forecast, By Deployment Model
        • 8.4.8.2. Market Size and Forecast, By Network
        • 8.4.8.3. Market Size and Forecast, By Application
        • 8.4.8.4. Market Size and Forecast, By End User

      • 8.4.9. India Cloud Telephony Service Market

        • 8.4.9.1. Market Size and Forecast, By Deployment Model
        • 8.4.9.2. Market Size and Forecast, By Network
        • 8.4.9.3. Market Size and Forecast, By Application
        • 8.4.9.4. Market Size and Forecast, By End User

      • 8.4.10. South Korea Cloud Telephony Service Market

        • 8.4.10.1. Market Size and Forecast, By Deployment Model
        • 8.4.10.2. Market Size and Forecast, By Network
        • 8.4.10.3. Market Size and Forecast, By Application
        • 8.4.10.4. Market Size and Forecast, By End User

      • 8.4.11. Australia Cloud Telephony Service Market

        • 8.4.11.1. Market Size and Forecast, By Deployment Model
        • 8.4.11.2. Market Size and Forecast, By Network
        • 8.4.11.3. Market Size and Forecast, By Application
        • 8.4.11.4. Market Size and Forecast, By End User

      • 8.4.12. Thailand Cloud Telephony Service Market

        • 8.4.12.1. Market Size and Forecast, By Deployment Model
        • 8.4.12.2. Market Size and Forecast, By Network
        • 8.4.12.3. Market Size and Forecast, By Application
        • 8.4.12.4. Market Size and Forecast, By End User

      • 8.4.13. Malaysia Cloud Telephony Service Market

        • 8.4.13.1. Market Size and Forecast, By Deployment Model
        • 8.4.13.2. Market Size and Forecast, By Network
        • 8.4.13.3. Market Size and Forecast, By Application
        • 8.4.13.4. Market Size and Forecast, By End User

      • 8.4.14. Indonesia Cloud Telephony Service Market

        • 8.4.14.1. Market Size and Forecast, By Deployment Model
        • 8.4.14.2. Market Size and Forecast, By Network
        • 8.4.14.3. Market Size and Forecast, By Application
        • 8.4.14.4. Market Size and Forecast, By End User

      • 8.4.15. Rest of Asia Pacific Cloud Telephony Service Market

        • 8.4.15.1. Market Size and Forecast, By Deployment Model
        • 8.4.15.2. Market Size and Forecast, By Network
        • 8.4.15.3. Market Size and Forecast, By Application
        • 8.4.15.4. Market Size and Forecast, By End User

    • 8.5. LAMEA

      • 8.5.1. Key Market Trends and Opportunities

      • 8.5.2. Market Size and Forecast, By Deployment Model

      • 8.5.3. Market Size and Forecast, By Network

      • 8.5.4. Market Size and Forecast, By Application

      • 8.5.5. Market Size and Forecast, By End User

      • 8.5.6. Market Size and Forecast, By Country

      • 8.5.7. Brazil Cloud Telephony Service Market

        • 8.5.7.1. Market Size and Forecast, By Deployment Model
        • 8.5.7.2. Market Size and Forecast, By Network
        • 8.5.7.3. Market Size and Forecast, By Application
        • 8.5.7.4. Market Size and Forecast, By End User

      • 8.5.8. South Africa Cloud Telephony Service Market

        • 8.5.8.1. Market Size and Forecast, By Deployment Model
        • 8.5.8.2. Market Size and Forecast, By Network
        • 8.5.8.3. Market Size and Forecast, By Application
        • 8.5.8.4. Market Size and Forecast, By End User

      • 8.5.9. Saudi Arabia Cloud Telephony Service Market

        • 8.5.9.1. Market Size and Forecast, By Deployment Model
        • 8.5.9.2. Market Size and Forecast, By Network
        • 8.5.9.3. Market Size and Forecast, By Application
        • 8.5.9.4. Market Size and Forecast, By End User

      • 8.5.10. UAE Cloud Telephony Service Market

        • 8.5.10.1. Market Size and Forecast, By Deployment Model
        • 8.5.10.2. Market Size and Forecast, By Network
        • 8.5.10.3. Market Size and Forecast, By Application
        • 8.5.10.4. Market Size and Forecast, By End User

      • 8.5.11. Argentina Cloud Telephony Service Market

        • 8.5.11.1. Market Size and Forecast, By Deployment Model
        • 8.5.11.2. Market Size and Forecast, By Network
        • 8.5.11.3. Market Size and Forecast, By Application
        • 8.5.11.4. Market Size and Forecast, By End User

      • 8.5.12. Rest of LAMEA Cloud Telephony Service Market

        • 8.5.12.1. Market Size and Forecast, By Deployment Model
        • 8.5.12.2. Market Size and Forecast, By Network
        • 8.5.12.3. Market Size and Forecast, By Application
        • 8.5.12.4. Market Size and Forecast, By End User

  • CHAPTER 9: COMPETITIVE LANDSCAPE

    • 9.1. Introduction

    • 9.2. Top Winning Strategies

    • 9.3. Product Mapping Of Top 10 Player

    • 9.4. Competitive Dashboard

    • 9.5. Competitive Heatmap

    • 9.6. Top Player Positioning,2022

  • CHAPTER 10: COMPANY PROFILES

    • 10.1. 8x8, Inc.

      • 10.1.1. Company Overview

      • 10.1.2. Key Executives

      • 10.1.3. Company Snapshot

      • 10.1.4. Operating Business Segments

      • 10.1.5. Product Portfolio

      • 10.1.6. Business Performance

      • 10.1.7. Key Strategic Moves and Developments

    • 10.2. AVOXI

      • 10.2.1. Company Overview

      • 10.2.2. Key Executives

      • 10.2.3. Company Snapshot

      • 10.2.4. Operating Business Segments

      • 10.2.5. Product Portfolio

      • 10.2.6. Business Performance

      • 10.2.7. Key Strategic Moves and Developments

    • 10.3. BroadSoft

      • 10.3.1. Company Overview

      • 10.3.2. Key Executives

      • 10.3.3. Company Snapshot

      • 10.3.4. Operating Business Segments

      • 10.3.5. Product Portfolio

      • 10.3.6. Business Performance

      • 10.3.7. Key Strategic Moves and Developments

    • 10.4. Cisco Systems, Inc.

      • 10.4.1. Company Overview

      • 10.4.2. Key Executives

      • 10.4.3. Company Snapshot

      • 10.4.4. Operating Business Segments

      • 10.4.5. Product Portfolio

      • 10.4.6. Business Performance

      • 10.4.7. Key Strategic Moves and Developments

    • 10.5. DIALPAD

      • 10.5.1. Company Overview

      • 10.5.2. Key Executives

      • 10.5.3. Company Snapshot

      • 10.5.4. Operating Business Segments

      • 10.5.5. Product Portfolio

      • 10.5.6. Business Performance

      • 10.5.7. Key Strategic Moves and Developments

    • 10.6. Exotel Techcom Pvt. Ltd.

      • 10.6.1. Company Overview

      • 10.6.2. Key Executives

      • 10.6.3. Company Snapshot

      • 10.6.4. Operating Business Segments

      • 10.6.5. Product Portfolio

      • 10.6.6. Business Performance

      • 10.6.7. Key Strategic Moves and Developments

    • 10.7. Go 2 Market India Pvt. Ltd.

      • 10.7.1. Company Overview

      • 10.7.2. Key Executives

      • 10.7.3. Company Snapshot

      • 10.7.4. Operating Business Segments

      • 10.7.5. Product Portfolio

      • 10.7.6. Business Performance

      • 10.7.7. Key Strategic Moves and Developments

    • 10.8. Knowlarity Communications Pvt. Ltd.

      • 10.8.1. Company Overview

      • 10.8.2. Key Executives

      • 10.8.3. Company Snapshot

      • 10.8.4. Operating Business Segments

      • 10.8.5. Product Portfolio

      • 10.8.6. Business Performance

      • 10.8.7. Key Strategic Moves and Developments

    • 10.9. LeadNXT

      • 10.9.1. Company Overview

      • 10.9.2. Key Executives

      • 10.9.3. Company Snapshot

      • 10.9.4. Operating Business Segments

      • 10.9.5. Product Portfolio

      • 10.9.6. Business Performance

      • 10.9.7. Key Strategic Moves and Developments

    • 10.10. Microsoft Corporation

      • 10.10.1. Company Overview

      • 10.10.2. Key Executives

      • 10.10.3. Company Snapshot

      • 10.10.4. Operating Business Segments

      • 10.10.5. Product Portfolio

      • 10.10.6. Business Performance

      • 10.10.7. Key Strategic Moves and Developments

  • LIST OF TABLES

  • TABLE 1. GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 2. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR CLOUD, BY REGION, 2022-2032 ($MILLION)
  • TABLE 3. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR HOSTED, BY REGION, 2022-2032 ($MILLION)
  • TABLE 4. GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 5. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS), BY REGION, 2022-2032 ($MILLION)
  • TABLE 6. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR VOICE OVER INTERNET PROTOCOL (VOIP), BY REGION, 2022-2032 ($MILLION)
  • TABLE 7. GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 8. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR CONFERENCING, BY REGION, 2022-2032 ($MILLION)
  • TABLE 9. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR MULTI-LEVEL IVR, BY REGION, 2022-2032 ($MILLION)
  • TABLE 10. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR SALES MARKETING, BY REGION, 2022-2032 ($MILLION)
  • TABLE 11. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR CUSTOMER RELATIONSHIP MANAGEMENT (CRM), BY REGION, 2022-2032 ($MILLION)
  • TABLE 12. GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY END USER, 2022-2032 ($MILLION)
  • TABLE 13. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR BFSI, BY REGION, 2022-2032 ($MILLION)
  • TABLE 14. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR GOVERNMENT, BY REGION, 2022-2032 ($MILLION)
  • TABLE 15. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR TELECOM IT, BY REGION, 2022-2032 ($MILLION)
  • TABLE 16. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR HEALTHCARE, BY REGION, 2022-2032 ($MILLION)
  • TABLE 17. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR MEDIA ENTERTAINMENT, BY REGION, 2022-2032 ($MILLION)
  • TABLE 18. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR RETAIL, BY REGION, 2022-2032 ($MILLION)
  • TABLE 19. GLOBAL CLOUD TELEPHONY SERVICE MARKET FOR OTHERS, BY REGION, 2022-2032 ($MILLION)
  • TABLE 20. GLOBAL CLOUD TELEPHONY SERVICE MARKET, BY REGION, 2022-2032 ($MILLION)
  • TABLE 21. NORTH AMERICA CLOUD TELEPHONY SERVICE, BY REGION, 2022-2032 ($MILLION)
  • TABLE 22. NORTH AMERICA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 23. NORTH AMERICA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 24. NORTH AMERICA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 25. NORTH AMERICA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 26. U.S. CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 27. U.S. CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 28. U.S. CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 29. U.S. CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 30. CANADA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 31. CANADA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 32. CANADA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 33. CANADA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 34. MEXICO CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 35. MEXICO CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 36. MEXICO CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 37. MEXICO CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 38. EUROPE CLOUD TELEPHONY SERVICE, BY REGION, 2022-2032 ($MILLION)
  • TABLE 39. EUROPE CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 40. EUROPE CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 41. EUROPE CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 42. EUROPE CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 43. FRANCE CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 44. FRANCE CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 45. FRANCE CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 46. FRANCE CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 47. GERMANY CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 48. GERMANY CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 49. GERMANY CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 50. GERMANY CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 51. ITALY CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 52. ITALY CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 53. ITALY CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 54. ITALY CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 55. SPAIN CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 56. SPAIN CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 57. SPAIN CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 58. SPAIN CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 59. UK CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 60. UK CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 61. UK CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 62. UK CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 63. RUSSIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 64. RUSSIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 65. RUSSIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 66. RUSSIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 67. REST OF EUROPE CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 68. REST OF EUROPE CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 69. REST OF EUROPE CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 70. REST OF EUROPE CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 71. ASIA-PACIFIC CLOUD TELEPHONY SERVICE, BY REGION, 2022-2032 ($MILLION)
  • TABLE 72. ASIA-PACIFIC CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 73. ASIA-PACIFIC CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 74. ASIA-PACIFIC CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 75. ASIA-PACIFIC CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 76. CHINA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 77. CHINA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 78. CHINA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 79. CHINA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 80. JAPAN CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 81. JAPAN CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 82. JAPAN CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 83. JAPAN CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 84. INDIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 85. INDIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 86. INDIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 87. INDIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 88. SOUTH KOREA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 89. SOUTH KOREA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 90. SOUTH KOREA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 91. SOUTH KOREA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 92. AUSTRALIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 93. AUSTRALIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 94. AUSTRALIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 95. AUSTRALIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 96. THAILAND CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 97. THAILAND CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 98. THAILAND CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 99. THAILAND CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 100. MALAYSIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 101. MALAYSIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 102. MALAYSIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 103. MALAYSIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 104. INDONESIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 105. INDONESIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 106. INDONESIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 107. INDONESIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 108. REST OF ASIA PACIFIC CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 109. REST OF ASIA PACIFIC CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 110. REST OF ASIA PACIFIC CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 111. REST OF ASIA PACIFIC CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 112. LAMEA CLOUD TELEPHONY SERVICE, BY REGION, 2022-2032 ($MILLION)
  • TABLE 113. LAMEA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 114. LAMEA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 115. LAMEA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 116. LAMEA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 117. BRAZIL CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 118. BRAZIL CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 119. BRAZIL CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 120. BRAZIL CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 121. SOUTH AFRICA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 122. SOUTH AFRICA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 123. SOUTH AFRICA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 124. SOUTH AFRICA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 125. SAUDI ARABIA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 126. SAUDI ARABIA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 127. SAUDI ARABIA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 128. SAUDI ARABIA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 129. UAE CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 130. UAE CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 131. UAE CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 132. UAE CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 133. ARGENTINA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 134. ARGENTINA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 135. ARGENTINA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 136. ARGENTINA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 137. REST OF LAMEA CLOUD TELEPHONY SERVICE, BY DEPLOYMENT MODEL, 2022-2032 ($MILLION)
  • TABLE 138. REST OF LAMEA CLOUD TELEPHONY SERVICE, BY NETWORK, 2022-2032 ($MILLION)
  • TABLE 139. REST OF LAMEA CLOUD TELEPHONY SERVICE, BY APPLICATION, 2022-2032 ($MILLION)
  • TABLE 140. REST OF LAMEA CLOUD TELEPHONY SERVICE, BY END USER, 2022-2032 ($MILLION)
  • TABLE 141. 8X8, INC.: KEY EXECUTIVES
  • TABLE 142. 8X8, INC.: COMPANY SNAPSHOT
  • TABLE 143. 8X8, INC.: OPERATING SEGMENTS
  • TABLE 144. 8X8, INC.: PRODUCT PORTFOLIO
  • TABLE 145. 8X8, INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 146. AVOXI: KEY EXECUTIVES
  • TABLE 147. AVOXI: COMPANY SNAPSHOT
  • TABLE 148. AVOXI: OPERATING SEGMENTS
  • TABLE 149. AVOXI: PRODUCT PORTFOLIO
  • TABLE 150. AVOXI: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 151. BROADSOFT: KEY EXECUTIVES
  • TABLE 152. BROADSOFT: COMPANY SNAPSHOT
  • TABLE 153. BROADSOFT: OPERATING SEGMENTS
  • TABLE 154. BROADSOFT: PRODUCT PORTFOLIO
  • TABLE 155. BROADSOFT: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 156. CISCO SYSTEMS, INC.: KEY EXECUTIVES
  • TABLE 157. CISCO SYSTEMS, INC.: COMPANY SNAPSHOT
  • TABLE 158. CISCO SYSTEMS, INC.: OPERATING SEGMENTS
  • TABLE 159. CISCO SYSTEMS, INC.: PRODUCT PORTFOLIO
  • TABLE 160. CISCO SYSTEMS, INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 161. DIALPAD: KEY EXECUTIVES
  • TABLE 162. DIALPAD: COMPANY SNAPSHOT
  • TABLE 163. DIALPAD: OPERATING SEGMENTS
  • TABLE 164. DIALPAD: PRODUCT PORTFOLIO
  • TABLE 165. DIALPAD: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 166. EXOTEL TECHCOM PVT. LTD.: KEY EXECUTIVES
  • TABLE 167. EXOTEL TECHCOM PVT. LTD.: COMPANY SNAPSHOT
  • TABLE 168. EXOTEL TECHCOM PVT. LTD.: OPERATING SEGMENTS
  • TABLE 169. EXOTEL TECHCOM PVT. LTD.: PRODUCT PORTFOLIO
  • TABLE 170. EXOTEL TECHCOM PVT. LTD.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 171. GO 2 MARKET INDIA PVT. LTD.: KEY EXECUTIVES
  • TABLE 172. GO 2 MARKET INDIA PVT. LTD.: COMPANY SNAPSHOT
  • TABLE 173. GO 2 MARKET INDIA PVT. LTD.: OPERATING SEGMENTS
  • TABLE 174. GO 2 MARKET INDIA PVT. LTD.: PRODUCT PORTFOLIO
  • TABLE 175. GO 2 MARKET INDIA PVT. LTD.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 176. KNOWLARITY COMMUNICATIONS PVT. LTD.: KEY EXECUTIVES
  • TABLE 177. KNOWLARITY COMMUNICATIONS PVT. LTD.: COMPANY SNAPSHOT
  • TABLE 178. KNOWLARITY COMMUNICATIONS PVT. LTD.: OPERATING SEGMENTS
  • TABLE 179. KNOWLARITY COMMUNICATIONS PVT. LTD.: PRODUCT PORTFOLIO
  • TABLE 180. KNOWLARITY COMMUNICATIONS PVT. LTD.: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 181. LEADNXT: KEY EXECUTIVES
  • TABLE 182. LEADNXT: COMPANY SNAPSHOT
  • TABLE 183. LEADNXT: OPERATING SEGMENTS
  • TABLE 184. LEADNXT: PRODUCT PORTFOLIO
  • TABLE 185. LEADNXT: KEY STRATEGIC MOVES AND DEVELOPMENTS
  • TABLE 186. MICROSOFT CORPORATION: KEY EXECUTIVES
  • TABLE 187. MICROSOFT CORPORATION: COMPANY SNAPSHOT
  • TABLE 188. MICROSOFT CORPORATION: OPERATING SEGMENTS
  • TABLE 189. MICROSOFT CORPORATION: PRODUCT PORTFOLIO
  • TABLE 190. MICROSOFT CORPORATION: KEY STRATEGIC MOVES AND DEVELOPMENTS

  • LIST OF FIGURES

  • FIGURE 1. GLOBAL CLOUD TELEPHONY SERVICE MARKET SEGMENTATION
  • FIGURE 2. GLOBAL CLOUD TELEPHONY SERVICE MARKET
  • FIGURE 3. SEGMENTATION CLOUD TELEPHONY SERVICE MARKET
  • FIGURE 4. TOP INVESTMENT POCKET IN CLOUD TELEPHONY SERVICE MARKET
  • FIGURE 5. MODERATE BARGAINING POWER OF BUYERS
  • FIGURE 6. MODERATE BARGAINING POWER OF SUPPLIERS
  • FIGURE 7. MODERATE THREAT OF NEW ENTRANTS
  • FIGURE 8. LOW THREAT OF SUBSTITUTION
  • FIGURE 9. HIGH COMPETITIVE RIVALRY
  • FIGURE 10. OPPORTUNITIES, RESTRAINTS AND DRIVERS: GLOBALCLOUD TELEPHONY SERVICE MARKET
  • FIGURE 11. CLOUD TELEPHONY SERVICE MARKET SEGMENTATION, BY BY DEPLOYMENT MODEL
  • FIGURE 12. CLOUD TELEPHONY SERVICE MARKET FOR CLOUD, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 13. CLOUD TELEPHONY SERVICE MARKET FOR HOSTED, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 14. CLOUD TELEPHONY SERVICE MARKET SEGMENTATION, BY BY NETWORK
  • FIGURE 15. CLOUD TELEPHONY SERVICE MARKET FOR PUBLIC SWITCHED TELEPHONE NETWORKS (PSTNS), BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 16. CLOUD TELEPHONY SERVICE MARKET FOR VOICE OVER INTERNET PROTOCOL (VOIP), BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 17. CLOUD TELEPHONY SERVICE MARKET SEGMENTATION, BY BY APPLICATION
  • FIGURE 18. CLOUD TELEPHONY SERVICE MARKET FOR CONFERENCING, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 19. CLOUD TELEPHONY SERVICE MARKET FOR MULTI-LEVEL IVR, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 20. CLOUD TELEPHONY SERVICE MARKET FOR SALES MARKETING, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 21. CLOUD TELEPHONY SERVICE MARKET FOR CUSTOMER RELATIONSHIP MANAGEMENT (CRM), BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 22. CLOUD TELEPHONY SERVICE MARKET SEGMENTATION, BY BY END USER
  • FIGURE 23. CLOUD TELEPHONY SERVICE MARKET FOR BFSI, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 24. CLOUD TELEPHONY SERVICE MARKET FOR GOVERNMENT, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 25. CLOUD TELEPHONY SERVICE MARKET FOR TELECOM IT, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 26. CLOUD TELEPHONY SERVICE MARKET FOR HEALTHCARE, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 27. CLOUD TELEPHONY SERVICE MARKET FOR MEDIA ENTERTAINMENT, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 28. CLOUD TELEPHONY SERVICE MARKET FOR RETAIL, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 29. CLOUD TELEPHONY SERVICE MARKET FOR OTHERS, BY COUNTRY, 2022-2032 ($MILLION)
  • FIGURE 30. TOP WINNING STRATEGIES, BY YEAR, 2020-2022*
  • FIGURE 31. TOP WINNING STRATEGIES, BY DEVELOPMENT, 2020-2022*
  • FIGURE 32. TOP WINNING STRATEGIES, BY COMPANY, 2020-2022*
  • FIGURE 33. PRODUCT MAPPING OF TOP 10 PLAYERS
  • FIGURE 34. COMPETITIVE DASHBOARD
  • FIGURE 35. COMPETITIVE HEATMAP: CLOUD TELEPHONY SERVICE MARKET
  • FIGURE 36. Top player positioning, 2022
  • FIGURE 37. 8X8, INC.: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 38. 8X8, INC.: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 39. 8X8, INC.: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 40. AVOXI: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 41. AVOXI: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 42. AVOXI: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 43. BROADSOFT: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 44. BROADSOFT: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 45. BROADSOFT: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 46. CISCO SYSTEMS, INC.: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 47. CISCO SYSTEMS, INC.: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 48. CISCO SYSTEMS, INC.: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 49. DIALPAD: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 50. DIALPAD: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 51. DIALPAD: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 52. EXOTEL TECHCOM PVT. LTD.: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 53. EXOTEL TECHCOM PVT. LTD.: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 54. EXOTEL TECHCOM PVT. LTD.: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 55. GO 2 MARKET INDIA PVT. LTD.: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 56. GO 2 MARKET INDIA PVT. LTD.: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 57. GO 2 MARKET INDIA PVT. LTD.: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 58. KNOWLARITY COMMUNICATIONS PVT. LTD.: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 59. KNOWLARITY COMMUNICATIONS PVT. LTD.: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 60. KNOWLARITY COMMUNICATIONS PVT. LTD.: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 61. LEADNXT: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 62. LEADNXT: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 63. LEADNXT: REVENUE SHARE, BY REGION, 2032 (%)
  • FIGURE 64. MICROSOFT CORPORATION: NET SALES, 2020-2022 ($MILLION)
  • FIGURE 65. MICROSOFT CORPORATION: REVENUE SHARE, BY SEGMENT, 2032 (%)
  • FIGURE 66. MICROSOFT CORPORATION: REVENUE SHARE, BY REGION, 2032 (%)

 
 
With collective industry experience of about 200 years of its analysts and experts, Allied Market Research (AMR) encompasses most infallible research methodology for its market intelligence and industry analysis. We do not only engrave the deepest levels of markets but also sneak through its slimmest details for the purpose of our market estimates and forecasts. Our approach helps in building greater market consensus view for size, shape and industry trends within each industry segment. We carefully factor in industry trends and real developments for identifying key growth factors and future course of the market. Our research proceeds are the resultant of high quality data, expert views and analysis and high value independent opinions. Our research process is designed to deliver balanced view of the global markets and allow stakeholders to make informed decisions.

We offer our clients exhaustive research and analysis based on wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics and regional intelligence. Our in-house industry experts play instrumental role in designing analytic tools and models, tailored to the requirements of particular industry segment. These analytical tools and models sanitize the data & statistics and enhance the accuracy of our recommendations and advice. With AMR’s calibrated research process and 360` degree data-evaluation methodology, our clients are assured of receiving:

  • Consistent, valuable, robust and actionable data & analysis that can easily be referenced for strategic business planning
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With a strong methodology we are, therefore, confident that our research and analysis are most reliable and guarantees sound business planning.

Secondary research
We refer a broad array of industry sources for our secondary, which typically include; however, not limited to: Company SEC filings, annual reports, company websites, broker & financial reports and investor presentations for competitive scenario and shape of the industry

  • Patent and regulatory databases for understanding of technical & legal developments
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic new articles, web-casts and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators and relevant press releases for market estimates and forecast


Primary research
Our primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks and face-to-face interactions. We are also in professional corporate relations with various companies that allow us greater flexibility for reaching out industry participants and commentators for interviews and discussions, fulfilling following functions:

  • Validates and improves the data quality and strengthens research proceeds
  • Further develops analyst team’s market understanding and expertise
  • Supplies authentic information about market size, share, growth and forecasts


Our primary research interview and discussion panels are typically composed of most experienced industry members. These participants include; however, not limited to:

  • Chief executives and VPs of leading corporations specific to industry
  • Product and sales managers or country heads; channel partners and top level distributors; banking, investments and valuation experts Key opinion leaders (KOLs)


Analyst tools and models
AMR has developed set of analyst tools and data models to supplement and expedite the analysis process. Corresponding to markets, where there is significant lack of information and estimates, AMR’s team of experts and analyst develop specific analyst tools and industry models to translate qualitative and quantitative industry indicators into exact industry estimates. These models also allow analysts to examine the prospects and opportunities prevailing in the market to accurately forecast the course of the market.

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Why Allied Market Research?

Infallible Methodology

To ensure high-level data integrity, accurate analysis, and impeccable forecasts

Analyst Support

For complete satisfaction

Customization

On-demand customization of scope of the report to exactly meet your needs

TARGETED MARKET VIEW

Targeted market view to provide pertinent information and save time of readers