Courier Services Market by Product (Courier, Express, and Parcel), Business (B2B (Business-to-Business), Consumer-to-consumer (C2C), and B2C (Business-to-Consumer)), Destination (Domestic, and International), End User (Services (BFSI (Banking, Financial Services, and Insurance)), Wholesale and Retail Trade (E-commerce), Primary Industries (Agriculture, and Other Natural Resources), Manufacturing, Construction, and Utilities: Global Opportunity Analysis and Industry Forecast, 2020–2027

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The global Courier Services Market is experiencing a sizeable growth, and will grow considerably in the next few years. Courier service is a facility by which messages, consignment, goods, parcels, mails, etc. to be delivered from one place to another place.  A courier company offers delivery facilities in neighborhoods or universal areas. Courier services are recognized from their tracking features, speed, security, transportation mode, etc. Courier service is the fundamental requirement for the individuals or organizations that sell items on the web and need a delivery solution for sending numerous packages.  Couriers services use courier software services to provide electronic tracking details and electronic proof of delivery. Courier services are generally expensive when compared with general mail services.


The global Courier service market is segmented on the basis of Product, Business, Destination, End User, and region. Based on Product, the market is divided into Courier, Express, and Parcel. Based on Business, the market is categorized into B2B (Business-to-Business), Consumer-to-consumer (C2C), and B2C (Business-to-Consumer). Based on Destination, the market is categorized into Domestic, and International. Based on End User, the market is categorized into Services (BFSI (Banking, Financial Services, and Insurance)), Wholesale and Retail Trade (E-commerce), Primary Industries (Agriculture, and Other Natural Resources), and Manufacturing, Construction, and Utilities. Geographically, the market is analyzed across several regions such as across North America, Europe, Asia-Pacific, LATAM, and MEA.

Courier Services Market

Key players of the Courier service market analyzed in the research include FedEx Corporation, SF Express (Group) Co. Ltd., Deutsche Post DHL Group, United Parcel Service Inc., Yamato Holdings Co. Ltd, Qantas Courier Limited, Aramex PJSC, SG Holdings Co. Ltd, PostNL NV, and Singapore Post Ltd. These companies have adopted several strategies such as product launches, partnerships, collaborations, mergers & acquisitions, and joint ventures to maintain their foothold in the market.  

Top impacting factors

Urbanization and the advancement of technology have boosted the growth of the global Courier service market.  However, the high consolidation of courier service market hampers the market growth. On the contrary, inclination of customers toward online purchases and rising e-commerce industry are, expected to create lucrative opportunities for the market players in the future. Following are the global courier service market trends:

Surge in demand from ecommerce industry has boosted the global courier service market

Nowadays, e-commerce trade is a driver of seems to boost the global courier service industry. It mainly involves B2B businesses and online shopping.  There has been a surge in the use of e-commerce across the globe in recent times. Amazon plans to deliver packages into customers' hands in less than half an hour. Amazon named this service as Amazon prime air. Facebook invested $5.7 billion in Reliance Jio platforms creates an e-commerce leviathan to take on companies like Walmart and Amazon in one of the world's most competitive web fields.

Introducing real-time tracking feature fuel the market growth

Courier service companies offer real-time tracking feature to the consumer, which eliminates the chance of lost packages and loss of customer loyalty. To ensure this, companies tend to provide SMS services, online tracking facilities to their customers. Amazon launched Amazon Map Tracker which gives a continuous guide of your package and letting you watch a speck on the screen. This feature gives information when the delivery is scheduled to arrive. This feature also provides the information regarding the number of stops or conveyances the driver will make before contacting you. This delivery innovation improves convenience to customers and provides them greater visibility into their deliveries. Now, the logistics companies also started to integrate Artificial Intelligence solutions including intelligent transportation, route planning, and demand planning in their operations.

Prime benefits of the report

  • The report offers the analysis of the global Courier service industry along with a glance at current trends and future estimations to foresee imminent threats and take necessary actions accordingly. 

  • The study offers an in-depth analysis of major drivers, opportunities, and restraints along with comprehensive analysis of the global Courier service market share. 

  • The market study is analyzed from 2020 to 2027 to underline the global Courier service market growth possibilities. 

  • The report includes Porter’s five forces analysis that offers insights about buyers & suppliers in the market. 

  • The global courier service market analysis includes study of the major market players in the global courier service market.

Scope of the report:

                Report Metric


  Market size available for     years


  Base year considered


  Forecast period


  Forecast units

  Value (USD)

  Segments covered

  Product, Business, Destination, End User, And Region

  Geographies covered

North America (US and Canada), Europe (Germany, UK, France, and the Rest of Europe), Asia-Pacific (China, Japan, India, and the Rest of Asia Pacific), LATAM (Brazil, Mexico, and the Rest of LATAM), and MEA (Dubai, UAE, Kuwait, South Africa, Nigeria and Rest of MEA).

  Companies covered

Major players analyzed FedEx Corporation, SF Express (Group) Co. Ltd., Deutsche Post DHL Group, United Parcel Service Inc., Yamato Holdings Co. Ltd, Qantas Courier Limited, Aramex PJSC, SG Holdings Co. Ltd, PostNL NV, and Singapore Post Ltd.


Key segments covered:





  • Courier
  • Express
  • Parcel


  • B2B (Business-to-Business)
  • Consumer-to-consumer (C2C)
  • B2C (Business-to-Consumer)


  • Domestic
  • International

  End User

  • Services (BFSI (Banking, Financial Services, and Insurance))
  • Wholesale and Retail Trade (E-commerce)
  • Primary Industries (Agriculture, and Other Natural Resources)
  • Manufacturing, Construction, and Utilities


Questions answered in the global courier service market research report:

  • What are the leading market players active in the courier service market?

  • What recent trends will influence the market in the coming years?

  • What are the prime driving factors, restraints, and opportunities in the market?

  • What are the estimations that would help in taking further strategic steps?

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