Allied Market Research

2024

Dialer Market

Dialer Market Size, Share, Competitive Landscape and Trend Analysis Report by Type (MANUAL, PREVIEW, PREDICTIVE), by End User (GOVERNMENT AND PUBLIC SECTOR, BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI), TELECOMMUNICATION AND ITES, OTHERS) and by Deployment Type (On-Premise, Cloud): Global Opportunity Analysis and Industry Forecast, 2023-2032

Select an option
Author's: | Vineet Kumar
Publish Date:

Get Sample to Email

The dialer is an application that is connected to a telephone line. These are used in call centers to automate the process of dialing external phone numbers. These are used by companies to increase their businesses. The major benefit of using dialers is that it helps improve efficiency and minimize talk time per hour (TTH).

The increasing focus of companies on dialers to increase sales revenue is the primary growth factor of this market. In addition, the ability of these applications to assign live calls to available agents further propels the market growth. Moreover, imbedded features such as efficient algorithms to predict how long an agent will be on a call further drive the market. However, answering machine detection issues restrain the market growth. The ability of dialers to provide functionalities such as call blending, which enables agents to respond immediately to incoming calls while they make outbound calls are added opportunities for the market.

The global dialer market is segmented on the basis of type, end user, and region. Based on type, it is divided into manual dialer, preview dialer, and predictive dialer. The end user segment includes government & public sector, banking, financial services & insurance (BFSI), telecommunication & ITES, and others. Based on region, the market has been analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key players that operate in this market are Five9, Inc, Nuxiba Technologies Inc., redCloud, Inc, Voicent Communications, Inc, VanillaSoft, SafeSoft Solutions Inc, CallFire Inc, Ytel., InsideSales.com, and Double A Solutions LLC.

Key Benefits

  • The study provides an in-depth analysis of the global dialer market and current & future trends to elucidate imminent investment pockets.
  • Information about key drivers, restraints, opportunities, and their impact analysis on the market size has been provided.
  • Porters five forces analysis illustrates the potency of buyers and suppliers that operate in the industry.
  • The quantitative analysis of the market¬†has been provided to determine the market potential.

Dialer Market Report Highlights

Aspects Details
Dialer Market By Type
By Type
  • MANUAL
  • PREVIEW
  • PREDICTIVE
Dialer Market By Deployment Type
By Deployment Type
  • On-Premise
  • Cloud
Dialer Market By End User
By End User
  • GOVERNMENT AND PUBLIC SECTOR
  • BANKING, FINANCIAL SERVICES AND INSURANCE (BFSI)
  • TELECOMMUNICATION AND ITES
  • OTHERS
Dialer Market By Geography
By Geography
  • NORTH AMERICA
    • U.S.
    • Canada
  • EUROPE
    • Germany
    • France
    • UK
    • Italy
    • Spain
    • Rest of Europe
  • ASIA-PACIFIC
    • Japan
    • China
    • Australia
    • India
    • South Korea
    • Rest of Asia-Pacific
  • LAMEA
    • Latin America
    • Middle East
    • Africa
Key Market Players
Key Market Players

VANILLASOFT, VOICENT COMMUNICATIONS, INC, YTEL, CALLFIRE INC, NUXIBA TECHNOLOGIES INC., REDCLOUD, INC, DOUBLE A SOLUTIONS LLC, INSIDESALES.COM, SAFESOFT SOLUTIONS INC, FIVE9, INC

Loading Table Of Content...

Individual sections of the reports are available for purchase.
Would you like to see a breakdown of prices by section?

Dialer Market

Global Opportunity Analysis and Industry Forecast, 2023-2032