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Enterprise 2.0 Technologies Market

Enterprise 2.0 Technologies Market by Platform Type (Wikis, Blogs, Mashups, Online Communities, Social Bookmarking, and Social Networking), Organizational Size (Small & Medium Enterprises and Large Enterprises), and Industry Vertical (BFSI. Retail, Media & Entertainment, Healthcare, IT & Telecom, Manufacturing, Education, Government, and Others): Global Opportunity Analysis and Industry Forecast, 2022-2029

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Enterprise 2.0 Technologies Market Statistics: 2027

Enterprise 2.0 means using web 2.0 tools inside an enterprise. In other words, it is way to make things easier to share and organize the information. It works with the concepts of web 2.0 tools and technologies with the aim to help organizations employees, partners, suppliers, and customers work together toward building networks of like–minded people and sharing information.  Companies are adopting it with an aim to increase efficiency, productivity, and innovation by encouraging their employees and other stake holders, so that proper information can be shared and business problems can be discussed more openly in collective setting. 

Market scope and structure analysis:

                               Report Matrics


  Market size available for the years


  Base year considered


  Forecast period


  Forecast unit

  Value (USD)

  Segments covered

  • Platform Type
  • Organizational Size
  • Industry Vertical
  • Region

  Regions covered


  • North America (U.S. and Canada),
  • Europe (Germany, UK, France, and Rest of Europe),
  • Asia-Pacific (China, Japan, India, and Rest of Asia Pacific).
  • LAMEA (Latin America, Middle East, and Africa)

  Companies covered

  • Microsoft Corp.
  • SAP
  • EMC Corp.
  • IBM Corp
  • Avaya Inc.
  • Oracle Corp.
  • Cisco Systems Inc.
  • Dialogic Corp.
  • Vonage Holdings Corp.
  • Cafex Communication Inc.



Enterprise 2.0 Technologies Market

COVID-19 scenario Analysis:

  • The growing impact of COVID-19 on the economy has hampered functioning of several sectors, including technology, automation, and banking. The impact can be seen very clearly on foreign as well as domestic small and medium enterprises (SMEs) and multinational companies (MNCs) as they are suffering huge loses and some are even shutting down their operations. 
  • It have created a huge impact on the technology sector, affecting raw material supply, disrupting electronics value chain, and causing an inflationary risk on products. There are strong indications that the current decrease in demand for technology and digital solutions would be just a short-term phenomenon. In the medium-to-long run, the COVID-19 technology impact may be extremely positive.
  • Every enterprise would be forced to embrace new technologies and discover their benefits. On top of that, companies want to build more resilience to be better prepared in case another pandemic rattles the world. Moreover, additional investment in digital infrastructure can be expected in the upcoming years, which is opportunistic for the Enterprise technologies 2.0 market.

Top impacting factors: Market Scenario Analysis, Trends, Drivers and Impact Analysis

Rise in awareness about benefits of enterprise 2.0, which includes increase in  productivity, improved collaboration, rise in sharing knowledge, reduction of work, and encourages participation drives growth of the enterprise 2.0 technologies market. In addition, rise in focus toward online customer engagement along with rise in adoption of enterprise 2.0 technologies to enhance customer experience further fuels growth of the market. However, factors such as possibility of data leakage or information theft, lack of expertise, high cost of installation, and maintenance of technologies hinder growth of the enterprise 2.0 technologies market. Furthermore, ongoing technological advancements such as integration of artificial intelligence (AI) in these tools provide lucrative opportunities for the market.   

Rise in adoption of enterprise 2.0 tools: 

Enterprise 2.0 indicates a positive value for many organizations as it offers numerous benefits such as it encourages participation, capturing, and sharing of knowledge more effectively to increase business productivity. In addition, it also helps to operate organizations in a dynamic environment, which, in turn, encourages sharing of information to help organizations build brand image.  

Lack of Expertise: 

Scarcity of people with right skills and expertise to integrate enterprise 2.0 technologies within ab enterprise architecture is expected to hamper the enterprise 2.0 technologies market growth. 

Key Segments covered:  



  Platform  types


  • Wikis.
  • Blogs
  • Mashups
  • Online Communities
  • Social Bookmarking
  • Social Networking

  Organizational Size

  • Small & medium enterprises
  • Large enterprises

  Industry vertical

  • BFSI.
  • Retail.
  • Media & Entertainment.
  • Healthcare
  • IT & Telecom.
  • Manufacturing
  • Education
  • Government
  • Others


Key benefits of the report:

  • This study presents analytical depiction of the global enterprise 2.0 industry along with the current trends and future estimations to determine the imminent investment pockets.
  • The report presents information related to key drivers, restraints, and opportunities along with detailed analysis of the enterprise 2.0 technologies market share.
  • The current market is quantitatively analyzed from 2019 to 2027 to highlight the global enterprise 2.0 technologies market growth scenario.
  • Porter’s five forces analysis illustrates the potency of buyers & suppliers in the market. 
  • The report provides detailed enterprise 2.0 technologies market analysis based on competitive intensity and how the competition will take shape in coming years. 

Key Market Segments & Key Market Players

Segments Sub-segments
By Platform
  • Wikis
  • Blogs
  • Really Simple Syndication (RSS)
  • Mashups
  • Online Communities
  • Social Bookmarking
  • Social Networking
  • Others

By Enterprise Size
  • Large Enterprise
  • SMES

By Industry Vertical
  • Manufacturing
  • BFSI
  • Retail
  • IT & Telecom
  • Healthcare
  • Media & Entertainment
  • Others

By Region
  • North America
    • U.S.
    • Canada
  • Europe
    • France
    • Germany
    • Italy
    • Spain
    • UK
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
    • Latin America
    • Middle East
    • Africa

Key Market Players
  • IBM Corporation
  • Microsoft Corporation
  • Cisco Systems, Inc.
  • Oracle Corporation
  • SAP SE

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