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Enterprise Application Market by Solution (CRM, ERP, SCM, BI, BPM, CMS, EAM, Web conferencing and others), Application (Competitive Intelligence, Customer Relationship management, Predictive Analytics, Fraud detection and Brand Reputation) and End User (Fast Moving Consumer Goods (FMCG), Banking Financial Services and Insurance (BFSI), Healthcare and Pharmaceuticals, Telecommunication, Government, Retail) - Global Opportunity Analysis and Industry Forecast, 2013-2020

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Pages: 136
Jul 2015 | 5934 Views
 
Author's : Shrikant Chaudhari
Tables: 42
Charts: 32
 

Enterprise Application Market Overview

Enterprise Application Market is expected to garner $ 213.43 billion by 2020, registering a CAGR of 7.4% during the forecast period 2014-2020. Enterprise application is a software designed to meet the unique needs and objectives of different sized organizations. Customer relationship management (CRM), enterprise resource planning (ERP), supply chain management (SCM), business intelligence (BI), business process management (BPM), content management system (CMS) and enterprise asset management (EAM) are the major ERP applications available in the enterprise application market.

Enterprise application is designed specifically for back office transactional activities such as accounting, production, and inventory control and order management among other. However, today role of enterprise application is transitioning from back-office activities to business process enhancement. Companies are focusing on enhancing their internal processes and systems by addressing varied challenges; in turn increasing the demand for enterprise application among small and mid-sized enterprises. According to Enterprises, it is necessary for the companies to integrate their business function, resources and critical business processes to increase efficiency and productivity. Organizations are implementing enterprise applications to ensure higher profitability and increase their working capital. Adoption of enterprise application allows the companies to integrate their operations with suppliers, channel partners and customers. However, selection of appropriate enterprise application differs in accordance to business outfits and process. Cloud enabled enterprise application (SaaS model) is gaining high acceptance over the conventional on-premise enterprise application.

An enterprise application is useful for enterprises to integrate their business functionalities to achieve high efficiency and productivity. The report encompasses study of different enterprise application by solutions such as CRM, ERP, SCM, BI, BPM, CMS, EAM, Web conferencing and others. Other enterprise applications include HCM, ERM, MIS and database. Enterprise application market includes a major delivery model used to deliver enterprise application including on-premise and cloud model. Emergence of cloud-based technology would help the companies to reduce their overall IT expenditure. Revenue generated by selling enterprise application and related services are factors considered for enterprise application market size during the analysis period.

Segment Overview:

Customer Relation Management, Enterprise Resource Planning, Supply Chain Management, Business Intelligence, Business Process Management, Content Management System, Enterprise Asset Management, Web Conferencing, and others are commonly used enterprise applications available in the global enterprise application industry. ERP application accounted for largest market share in the global enterprise application market, in 2013 at a CAGR of 7.2%. ERP is suitable for every organization, although require minute customization as per the requirements of companies. ERP has emerged from back office work to synchronization of business processes. In 2014, IBM Corp. and Microsoft Corp. entered into strategic partnership to develop ERP application for retail industry for both on-premise and cloud based platform. In 2014, Aptean launched updated version of ERP solution, Axis 6.2 ERP solution for metal industry including metal producer, cable & wire manufactures and metal service providers.

Based on delivery model, the enterprise application industry is bifurcated into on-premise and cloud enabled enterprise application. On-premise segment accounts for largest market share in 2013. The report also analyses the enterprise application market from the perspective of different verticals adopting enterprise application, which include business organization, BFSI, healthcare, retail, government, aerospace, defence and others. Currently, retail sector drives the adoption of enterprise application among different organizations.

Based on geography the enterprise application market is segmented into North America, Europe, Asia-Pacific and LAMEA. North America was the highest revenue-generating region in 2013. Companies in North America have adopted customer-centric approach to gain larger enterprise application market share and thereby acting as a major driving factor for the global ERP application market. Adoption of enterprise application reduces overall operating cost, in turn increases the profitability of the company.

Top Factors Impacting Global Enterprise Application Market

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Customer Centric Approach:

Companies are adopting customer centric approach in order to facilitate smooth interaction with their customers. Further, user friendly feature of the enterprise application helps the companies to enhance consumer experience. Adoption of enterprise application by various industries such as BFSI, Retail, Telecom and Manufacturing would increase by 2020.

Competitive Advantages:

Implementation of enterprise application enables businesses with easy flow of internal and external business information. Furthermore, integration of different business function is possible is done through the implementation of effective enterprise application. Customer’s activity on various social media such as Facebook and LinkedIn can be monitored by implementing through use of enterprise applications in an organization. This helps business companies to resolve the feedback of customers in order to take necessary steps to handle the issues raised by customer for particular products or services. In such scenario, implementation of enterprise application facilitates businesses to remain e proactive. Additionally, enterprise application offers varied advantages over open source application that would collectively drive their adoption.

Higher Cost:

Small and mid-sized companies are price sensitive as they are not that capable to invest huge amount on enterprise application. High price of enterprise application can influence consumer’s buying decisions. Global software vendors such as Microsoft, SAP and Oracle charges more for enterprise application offered by them compared to local software vendors. In addition, high investment in R&D is another factor determining high cost of enterprise application. New companies entering the enterprise application market with cost effective enterprise application might increase adoption of enterprise application in near future.

Open Source Application:

Enterprise prefer open source application as it is cost effective. There are several support providers in the market for open source applications. These vendors offer their services and support function at a reasonable price. However, enterprises anticipated the risk associated with open source application such as viability and related legal issues. Therefore, the impact of this risk mitigating factor is expected to reduce in near future.

Key Benefits

  • Key developmental strategies adopted by top market players engaged in this business so that companies involved in development of enterprise application can get competitive intelligence of their competitors
  • Porter’s five forces model and SWOT analysis of the key market players are provided to illustrate the effectiveness of the enterprise application market buyers and suppliers
  • Value chain analysis in this report provides a clear understanding of the roles of stakeholders involved in the value chain
  • In depth analysis of key market drivers, restraints and opportunities of enterprise application market with impact analysis is provided in the report
  • Quantitative analysis of the current market and estimations through 2013-2020 are provided to highlight the ongoing and future trends of the market

Enterprise Application Market Key Segment

The global enterprise application industry is segmented as:

By Solution

  • CRM
  • ERP
  • SCM
  • BI
  • BPM
  • CMS
  • EAM
  • Web conferencing
  • Others

By Application

  • Competitive Intelligence
  • Customer Relationship management
  • Predictive Analytics
  • Fraud detection
  • Brand Reputation

By End User

  • Fast Moving Consumer Goods (FMCG)
  • Banking Financial Services and Insurance (BFSI)
  • Healthcare and Pharmaceuticals
  • Telecommunication
  • Government
  • Retail

By Geography

  • North America
  • Europe
  • Asia Pacific
  • LAMEA
 

Chapter: 1 INTRODUCTION 

1.1 Research Description 
1.2 Reason to doing this study 
1.3 Key benefits 
1.4 Key market segment 

Chapter: 2 EXECUTIVE SUMMARY 

2.1 CXO perspective 
2.2 Executive summary 
2.3 Market Beyond: What to expect by 2025 

2.3.1 Base case scenario 
2.3.2 Optimistic scenario 
2.3.1 Critical scenario 

Chapter: 3 MARKET OVERVIEW 

3.1 Market Definition and scope 
3.2 Key findings 

3.2.1 Top factors influencing enterprise application market 
3.2.2 Top investment strategies 
3.2.3 Top winning strategies 

3.3 Porter’s Five Forces Analysis 

3.3.1 High switching cost and low differentiation of the supplier’s product lead to moderate bargaining power of suppliers
3.3.2 Availability of alternatives and buyers price sensitivity leads to moderate bargaining power of buyer
3.3.3 High Intersegment rivalry 
3.3.4 In-house and open source applications create high threats of substitutes 
3.3.5 Brand loyalty and presence of strong brands restricts easy access of new entrants 

3.4 Value Chain Analysis 

3.4.1 Element providers 
3.4.2 Application Developers 
3.4.3 Distribution Channel 

3.5 Competitive market  analysis, 2013 
3.6 Case studies 
3.7 Market Dynamics

3.7.1 Drivers 

3.7.1.1 Customer centric approach of organizations 
3.7.1.2 Competitive advantages 
3.7.1.3 Adpotion of ClOud and mobile applications 

3.7.2 Restraints 

3.7.2.1 Higher cost 
3.7.2.2 Open source applications 

3.7.3 Opportunities 

3.7.3.1 Rapid changes in business model 
3.7.3.2 Geographic expansion of business 
3.7.3.3 Emerging trends of cloud 

Chapter: 4 GLOBAL ENTERPRISE APPLICATION MARKET BY SOLUTIONS 

4.1 Customer Relation Management (CRM) 

4.1.1 Key Market Trends 
4.1.2 Competitive scenario 
4.1.3 Key market drivers & opportunities 
4.1.4 Market size and forecast 

4.2 Enterprise resource planning (ERP) 

4.2.1 Key Market Trends 
4.2.2 Competitive Scenario 
4.2.3 Key market drivers & opportunities 
4.2.4 Market size and forecast 

4.3 Supply chain management (SCM) 

4.3.1 Key Market Trends 
4.3.2 Competitive scenario 
4.3.3 Key Market Drivers & Opportunities 
4.3.4 Market size and forecast 

4.4 Business Intelligence 

4.4.1 Key Market Trends 
4.4.2 Competitive scenario 
4.4.3 Key market drivers & opportunities 
4.4.4 Market size and forecast 

4.5 Business Process Management 

4.5.1 Key Market Trends 
4.5.2 Competitive scenario 
4.5.3 Key market drivers & opportunities 
4.5.4 Market size and forecast 

4.6 Content Management System 

4.6.1 Key Market Trends 
4.6.2 Competitive scenario 
4.6.3 Key market drivers & opportunities 
4.6.4 Market size and forecast 

4.7 Enterprise Asset Management 

4.7.1 Key Market Trends 
4.7.2 Competitive scenario 
4.7.3 Key market drivers & opportunities 
4.7.4 Market size and forecast 

4.8 Web Conferencing 

4.8.1 Key Market Trends 
4.8.2 Competitive scenario 
4.8.3 Key market drivers & opportunities 
4.8.4 Market size and forecast 

4.9 Others 58

4.9.1 Key Market Trends 
4.9.2 Competitive scenario 
4.9.3 Key market drivers & opportunities 
4.9.4 Market size and forecast 

Chapter: 5 GLOBAL ENTERPRISE APPLICATION MARKET BY DELIVERY MODEL 

5.1 On-Premise Model 

5.1.1 Key Market Trends 
5.1.2 Competitive scenario 
5.1.3 Key growth factors and opportunities
5.1.4 Market size and forecast 

5.2 Cloud based model 

5.2.1 Key Market Trends 
5.2.2 Competitive scenario 
5.2.3 Key growth factors and opportunities 
5.2.4 Market size and forecast 

Chapter: 6 GLOBAL ENTERPRISE APPLICATION MARKET BY VERTICAL 

6.1 Manufacturing and Services 

6.1.1 Market size and forecast 

6.2 BFSI 

6.2.1 Market size and forecast 

6.3 Healthcare 

6.3.1 Market size and forecast 

6.4 Retail 

6.4.1 Market size and forecast 

6.5 Government 

6.5.1 Market size and forecast 

6.6 Aerospace and Defense 

6.6.1 Market size and forecast 

6.7 Telecom 74

6.7.1 Market size and forecast 

6.8 Others 

6.8.1 Market size and forecast 

7.1 North America 

7.1.1 Key Market Trends 
7.1.2 Competitive scenario 
7.1.3 Key growth factors and opportunities 
7.1.4 Market size and forecast 

7.2 Europe 

7.2.1 Key Market Trends 
7.2.2 Competitive scenario 
7.2.3 Key growth factors and opportunities 
7.2.4 Market size and forecast 

7.3 Asia-Pacific 

7.3.1 Key Market Trends 
7.3.2 Competitive scenario 
7.3.3 Key growth factors and opportunities 
7.3.4 Market size and forecast 

7.4 LAMEA 

7.4.1 Key Market Trends 
7.4.2 Competitive scenario 
7.4.3 Key growth factors and opportunities 
7.4.4 Market size and forecast 

Chapter: 8 COMPANY PROFILE 

8.1 Oracle 

8.1.1 Company overview 
8.1.2 Company snapshot 
8.1.3 Business performance 
8.1.4 Key strategies and developments 

8.1.4.1 Primary strategy: Acquisitions 
8.1.4.2 secondary strategy: New Product development 

8.1.5 SWOT analysis of Oracle 

8.2 INTERNATIONAL BUSINESS MACHINE (IBM) Corporation 

8.2.1 Company overview 
8.2.2 Company Snapshot 
8.2.3 Business performance 
8.2.4 Key strategies and developments 

8.2.4.1 Primary strategy: Partnership 

8.2.5 SWOT analysis of IBM 

8.3 MICROSOFT CORPORATION 

8.3.1 Company Overview 
8.3.2 Business performance 
8.3.3 Key strategies and developments 

8.3.3.1 Primary strategy: New Product Development 
8.3.3.2 secondary strategy: collaborations 

8.3.4 SWOT analysis of Microsoft Corp. 

8.4 SAP 

8.4.1 Company Overview 
8.4.2 Business performance 
8.4.3 Strategic moves and development 
8.4.4 SWOT analysis of SAP 

8.5 HEWLETT PACKARD (HP) 

8.5.1 Company Overview 
8.5.2 Company Snapshot 
8.5.3 Business performance 
8.5.4 Key strategies and developments 

8.5.4.1 Primary strategy: Acquisitions and collaborations 

8.5.5 Swot analysis of Hewlett Packard 

8.6 QAD Inc. 

8.6.1 Company overview 
8.6.2 Business performance 
8.6.3 Strategic moves and development 

8.6.3.1 Primary strategy: Acquisitions and collaborations 
8.6.3.2 secondary strategy: New Product Development 

8.6.4 SWOT analysis of QAD 

8.7 IFS AB 

8.7.1 Company overview 
8.7.2 Business performance 
8.7.3 Key strategies and developments 

8.7.3.1 Primary strategy: Acquisitions and collaborations 

8.7.4 SWOT analysis of IFS AB 

8.7.4.1 SWOT analysis of IFS AB 

8.8 Epicor software Corp. 

8.8.1 Company overview 
8.8.2 Business performance 
8.8.3 Key strategies and developments

8.8.3.1 Primary strategy: Acquisitions and collaborations 

8.8.4 SWOT analysis of Epicor 

8.9 Infor 

8.9.1 Company overview 
8.9.2 Key strategies and developments 

8.9.2.1 Primary strategy: Acquisitions and collaborations 

8.9.3 SWOT analysis of Infor 

8.10 Salesforce Inc.

8.10.1 Company overview 
8.10.2 Business performance 
8.10.3 Key strategies and developments 

8.10.3.1 Primary strategy: Acquisitions and collaborations 

8.10.4 SWOT analysis of Salesforce 

LIST OF TABLES

TABLE 1  ENTERPRISE APPLICATION SOLUTIONS MARKET REVENUE BY GEOGRAPHY, 2013-2020 ($ MILLION) 
TABLE 2  ENTERPRISE APPLICATION BASE CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION) 
TABLE 3  ENTERPRISE APPLICATION OPTIMISTIC CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION) 
TABLE 4  ENTERPRISE APPLICATION CRITICAL CASE SCENARIO MARKET REVENUE BY GEOGRAPHY, 2020-2025 ($ MILLION) 
TABLE 5  GLOBAL ENTERPRISE APPLICATION  MARKET BY SOLUTIONS, $ MILLION (2013 - 2020)
TABLE 6  GLOBAL CRM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 7  GLOBAL ERP MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 8  GLOBAL SCM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 9  GLOBAL BI MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 10  GLOBAL BPM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 11  GLOBAL CMS MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 12  GLOBAL EAM MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 13  GLOBAL WEB CONFERENCING MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 14  GLOBAL OTHERS (ENTEPRISE APPLICATION) MARKET MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 15  GLOBAL ENTERPRISE APPLICATION MARKET BY DELIVERY MODEL, $ MILLION (2013 - 2020)
TABLE 16  ADVANTAGES OF ON-PREMISES MODEL 
TABLE 17  GLOBAL ON-PREMISE  MODEL MARKET BY GEOGRAPHY, $ MILLION (2013-2020)
TABLE 18  ADVANTAGES OF CLOUD BASED MODEL 
TABLE 19  GLOBAL CLOUD  MODEL MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 20  GLOBAL END-USER MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 21  GLOBAL MANUFACTURING AND SERVICES MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 22  GLOBAL BFSI MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 23  GLOBAL HEALTHCARE MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 24  GLOBAL RETAIL MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 25  GLOBAL GOVEMENT MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 26  GLOBAL AEROSPACE AND DEFENSE MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 27  GLOBAL TELECOM MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 28  GLOBAL OTHER (END-USER) MARKET BY GEOGRAPHY, $ MILLION (2013 - 2020)
TABLE 29  ENTERPRISE APPLICATION  MARKET IN NORTH AMERICA, 2013-2020 ($MILLION) 
TABLE 30  ENTERPRISE APPLICATION  MARKET IN EUROPE, 2013-2020 ($MILLION) 
TABLE 31  ENTERPRISE APPLICATION  MARKET IN ASIA-PACIFIC, 2013-2020 ($MILLION) 
TABLE 32  ENTERPRISE APPLICATION  MARKET IN LAMEA, 2013-2020 ($MILLION) 
TABLE 33  SWOT ANALYSIS OF ORACLE 
TABLE 34  SWOT ANALYSIS OF IBM 
TABLE 35  COMPANY SNAPSHOT 
TABLE 36  SWOT ANALYSIS OF MICROSOFT CORP. 
TABLE 37  COMPANY SNAPSHOT 
TABLE 38  SWOT ANALYSIS OF SAP 
TABLE 39  HEWLWTT PACKARD SNAPSHOT 
TABLE 40  SWOT ANALYSIS OF HEWLETT PACKARD 
TABLE 41  QAD SNAPSHOT 
TABLE 42  REVENUE GENERATED BY QAD (2012-2014) 
TABLE 43  REVENUE OF QAD BY GEOGRAPHY (IN PERCENTAGE ,2013) 
TABLE 44  REVENUE OF QAD BY INDUSTRIES (IN PERCENTAGE, 2013) 
TABLE 45  SWOT ANALYSIS OF QAD 
TABLE 46  IFS AB SNAPSHOT 
TABLE 47  EPICOR SNAPSHOT 
TABLE 48  SWOT ANALYSIS OF EPICOR 
TABLE 49  INFOR SNAPSHOT 
TABLE 50  SWOT ANALYSIS OF INFOR 
TABLE 51  SALESFORCE INC. SNAPSHOT 
TABLE 52  SWOT ANALYSIS OF SALESFORCE 

LIST OF FIGURES

FIG. 1  TOP IMPACTING FACTORS, BASE CASE (2020-2025) 
FIG. 2  TOP IMPACTING FACTORS, OPTIMISTIC CASE (2020-2025) 
FIG. 3  TOP IMPACTING FACTORS, CRITICAL CASE (2020-2025) 
FIG. 4  TOP IMPACTING FACTORS 
FIG. 5  TOP INVESTMENT POCKETS OF ENTERPRISE APPLICATION MARKET 
FIG. 6  TOP WINNING STRATEGIES IN ENTERPRISE APPLICATION MARKET 
FIG. 7  PORTER’S FIVE FORCES MODEL 
FIG. 8  VALUE CHAIN ANALYSIS 
FIG. 9  COMPETITIVE MARKET ANALYSIS OF ENTERPRISE APPLICATION MARKET 
FIG. 10  REVENUE GENERATED BY ORACLE 
FIG. 11  REVENUE OF ORACLE BY GEOGRAPHY( IN PERCENTAGE, 2013) 
FIG. 12  REVENUE OF ORACLE BY SEGMENT (IN PERCENTAGE, 2013) 
FIG. 13  REVENUE GENERATED BY IBM (2011 - 2013) 
FIG. 14  REVENUE OF IBM BY GEOGRAPHY, (IN PERCENTAGE 2013) 
FIG. 15  REVENUE OF IBM IN BY SEGMENT, (PERCENTAGE 2013)
FIG. 16  REVENUE GENERATED BY MICROSOFT CORP(2011 - 2013) 
FIG. 17  REVENUE OF MICROSOFT CORP. BY GEOGRAPHY, (IN PERCENTAGE , 2013) 
FIG. 18  REVENUE OF MICROSOFT CORP.  BY SEGMENT (IN PERCENTAGE, 2013) 
FIG. 19  REVENUE GENERATED BY SAP(2011 - 2013) 
FIG. 20  REVENUE OF SAP BY GEOGRAPHY (IN PERCENTAGE, 2013) 
FIG. 21  REVENUE OF SAP BY INDUSTRIES, (IN PERCENTAGE 2013) 
FIG. 22  REVENUE GENERATED BY HP (2011 - 2013) 
FIG. 23  REVENUE OF HP BY GEOGRAPHY (IN PERCENTAGE, 2013) 
FIG. 24  REVENUE OF HP BY SEGMENT (IN PERCENTAGE, 2013) 
FIG. 25  REVENUE GENERATED BY IFS AB (2011 - 2013)
FIG. 26  REVENUE OF IFS AB BY SEGMENT (IN PERCENTAGE, 2013) 
FIG. 27  REVENUE GENERATED BY EPICOR (2011 - 2013) 
FIG. 28  REVENUE OF EPICOR BY GEOGRAPHY (IN PERCENTAGE, 2013) 
FIG. 29  REVENUE OF EPICOR BY SEGMENT (IN PERCENTAGE, 2013) 
FIG. 30  REVENUE GENERATED BY SALESFORCE INC. 
FIG. 31  REVENUE OF SALESFORCE INC. IN PERCENTAGE BY GEOGRAPHY 2013 
FIG. 32  REVENUE OF SALESFORCE INC. IN PERCENTAGE BY SEGMENT 2013 

 

The global enterprise application market would witness dynamic growth during the forecast period 2014–2020. Adoption of enterprise application like and CRM and ERP by businesses, would continue to contribute for a major portion of market size by value. Enterprise application enables organizations to enhance internal business processes and systems. These applications simplify and ease the complex business operations such as finance, HR, inventory control etc., thereby allowing the enterprises to focus on their core business. The companies can opt for either cloud- based enterprise applications or deploy on – premise applications.

Leading players in the market are concentrating on developing applications which can be accessible via mobile and tablet devices. The cloud enabled enterprise application would receive preference over on-premise applications due to low cost and flexibility (in terms of deployment) features.

The enterprise application market players are adopting acquisition strategies. These acquisitions enable the companies to improve their product portfolio and technical capabilities. Furthermore, a joint venture with cloud service providers is expected to boost the market during the forecast period. This would largely help the market players to effectively integrate their applications on cloud. Cloud enabled CRM and ERP would rapidly emerge on the global horizon. As a result, on-premise applications are increasingly being replaced by cloud enabled applications. Apart from cloud technology, the market would witness the advent of applications that are accessible via mobile device. The market players such as Oracle, SAP and Microsoft charge a high cost for enterprise applications. Thus, SMEs show a reluctance to implement such applications in their business. In such a scenario, open source applications would restrain the market growth. 

 

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