Enterprise Content Management System Market Overview:
Enterprise Content Management System Market incorporates a comprehensive range of services and solutions & techniques, which store, capture, manage, and preserve the data that is utilized to optimize the business workflow. End-use industries such as aerospace & defense, IT & telecom, energy & utilities, public sector, manufacturing, BFSI, healthcare, and retail use enterprise content management solutions for informed decision-making. Furthermore, the demand for enterprise content management system is increasing in recent years, owing to its features such as securing the stress content and integration of content with business intelligence and business analytics application.
Increase in in IT expenditure in the emerging nations and technological advancements for workflow optimization fuel the demand for advanced analytical solutions, thereby driving the enterprise content management system market growth. In addition, rise in penetration of cloud-based enterprise content management system, rise in need for digital content with the proliferation of online marketing & online customer relationship boost the market growth. However, dearth of trained professionals is expected to restrain the enterprise content management system market growth during the forecast period.
The global enterprise content management system market is segmented based on deployment, user type, end-use industry, solution, and geography. On the basis of deployment, the market is bifurcated into cloud and on-premise. By user type, it is categorized into SMEs and large enterprises. According to end-use industry, it is classified into aerospace & defense, BFSI, public sector, retail, healthcare, IT & telecom, energy & utilities, manufacturing, and others. In terms of solution, it is divided into document management, imaging & capturing, case management, records management, web content management, digital asset management, mobile content management, and others. Geographically, the enterprise content management system market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
Key Market Segmentation
Top Impacting Factors
The global enterprise content management system market is influenced by several factors that include growth in need for digital content with the proliferation of online marketing & online customer relationship, development of the e-commerce market, increase in adoption of cloud-based enterprise content management system, high initial costs of implementation, and lack of awareness to implement the right solution for specific needs among SMEs. All these factors collectively provide opportunities for enterprise content management system market growth. However, each factor is expected to have its definite impact on the ECM market share.
Top Impacting Factors
Increase in Demand for Cloud-based Solutions
Cloud computing is widely implemented due to its ease of adaptability and flexibility associated with infrastructure integration. Several organizations are adopting cloud-based solutions to streamline the storage of data, as cloud provides remote server access on the internet, which in turn enables access to infinite computing power. In addition, the adoption of cloud enables organizations to combine supplementary infrastructure technologies such as software-defined perimeters to create robust and highly secure platforms. Moreover, increase in adoption rate of cloud-based solutions for SMEs among developing nations is expected to create lucrative opportunities for the enterprise content management system market.
Growth Associated With End-use Industries
End-use industries such as BFSI, IT & telecom, public sector, and retail are constantly developing, owing to rise in need to manage digital content and utilization of it for business process workflow. Increased potential for content management solutions among these industries has fueled the growth of the enterprise content management system market.
Dearth of Skilled Workforce
Presently, dearth of skilled workforce has significantly impacted the market growth, which limits end users to invest into advanced solutions and services. However, by 2023, the impact is projected to decrease due to availability of trained professionals.
Impact of Developing Economies
The developing countries possess high growth potential for the enterprise content management system market, owing to a low adoption base and developing infrastructure. Furthermore, the need for cost-effective information management solutions among end-use industries is expected to fuel the demand for ECM systems.
- The report provides an overview of the trends, structure, drivers, challenges, and opportunities in the global enterprise content management system market.
- Porters Five Forces analysis highlights the potential of buyers & suppliers, and provides insights on the competitive structure of the market to determine the investment pockets.
- Current and future trends adopted by key market players are highlighted to determine overall competitiveness.
- The quantitative analysis of the market from 2016 to 2023 is provided to elaborate the market potential.
Enterprise Content Management System Market Key Segments:
By User Type
- Large Enterprises
- Small & Medium Enterprises
By End-use Industry
- Aerospace & Defense
- Public sector
- IT & Telecom
- Energy & Utilities
- Document Management
- Imaging & Capturing
- Case Management
- Records Management
- Web Content Management
- Digital Asset Management
- Mobile Content Management
- North America
- Rest of Europe
- Rest of Asia-Pacific
- Latin America
- Middle East
Key Players Profiled in the Report
- Microsoft Corporation
- Oracle Corporation
- Hyland Software, Inc.
- Xerox Corporation
- OpenText Corporation
- Alfresco Software, Inc.
- Lexmark International, Inc.
- M-Files Inc.
- Adobe Systems Incorporated