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Healthcare Tele-consultancy Services Market

Healthcare Tele-Consultancy Services Market

by Type (Kiosks, Voice Calls, Video Calls, Others), End Users (Hospitals, Clinic, Others): Global Opportunity Analysis and Industry Forecast, 2021-2030

Report Code: A14842
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Mar 2023 | 728 Views
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Pandemic disrupted the entire world and affected many industries.

Get detailed COVID-19 impact analysis on the Healthcare Tele-consultancy Services Market

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Healthcare tele-consultation services refer to the healthcare services which is provided virtually or through any other form of telecommunication. It includes telephonic consultancy, WhatsApp consultancy, video call consultancy, etc.

A person suffering from any illness or has any problem can easily get consultation services online or offline which can be through audio or video calls, messages, etc. While sitting at the comforts of the home. The growth of the healthcare sector in tele-consultancy services is increasing as more and more healthcare sectors are adopting this virtual form of providing consultancy services where any patient suffering from any problem can easily get consultancy services by talking to the doctors from anywhere.

Market Scope and Structure Analysis:

Report Metric 


  Market size available for years


 Base year considered


  Forecast period


 Forecast units

  Value (USD)

  Segments covered

  Type, End Users, and Region


COVID-19 on Healthcare Tele-Consultancy Services Market

The global outbreak of COVID-19 led to an ongoing downturn in the healthcare market. Apart from communities, COVID-19 was equally disastrous for major world economies, especially the healthcare sector. Prominent stakeholders are continuing to adapt their strategies to the rapidly changing situation. COVID-19 is projected to have significant long-term impacts on the healthcare industry. Countries and major players would have to undertake critical healthcare changes until the crisis takes a back seat.

Technological progress, cost containment, and increased access are projected to be an integral part of healthcare reforms in the near future. Digital health and telehealth have taken a front seat in the ongoing outbreak. COVID-19 re-emphasized the importance of remote diagnosis, care, and consultation. Over the past few years, regulatory and behavioral barriers have slowed telehealth growth. However, since many healthcare providers are currently working on video conferencing and telephone calls, the segment is anticipated to experience growth over the next two years. The social distancing measures also mandated online consultation of patients with moderate symptoms. In addition, it greatly reduced the burden on hospitals already swamped by counts of COVID-19 patients. Medical IoT devices that live at home with patients are now being used for optimizing outpatient treatment and minimizing repeated visits, and these devices can be further used in a crisis. The pandemic led to severe resource constraints. This is expected to result in the development of competitive pricing and value-based pricing models, which boosts the growth of the healthcare tele-consultation services market.

COVID-19 has been a kick start for the healthcare healthcare tele-consultation services market, the demand for online healthcare services are at peak, many big hospitals, as well as small clinics, are adapting to these virtual services- it not only maintains the norms and conditions of the pandemic by maintaining social distancing but also has allowed small hospitals and clinics to grow their reach. 
COVID-19 has digitalized the healthcare system by not only consulting doctors online but also purchasing medicines online. It has provided a base for new start-ups to start their business and build their business in this market so many new players have entered the market and are proving many healthcare-related services virtually. Development in this market has made healthcare services affordable and accessible to all.

Top Impacting Factors: Market Scenario Analysis, Trends, Drivers and Impact Analysis

  • The healthcare tele-consultation services market has a huge bloom in this pandemic and has enabled anyone to take health care services anywhere from around the globe. The market has the capability of providing services virtually without having to personally visit a consultant.
  • The market has seen a technological boost in consultancy services such as using phones and laptops to avail services.
  • The healthcare tele-consultation services market has a huge opportunity not only in the current scenario but also it is digitalizing the healthcare system. Anyone from around the globe can access any professional consultants from any part of the world.
  • The healthcare tele-consultation services market also faces some threats. As it is a virtual consultation service there is or might have some people just trying to take advantage of the market. The market faces the threat of fake doctors with fake degrees just waiting for the next target, data privacy- as it is digital there is a threat on breach of data privacy of the patients and most of the services rely on the internet for arranging appointments, so this creates a weakness for the market as most of the people in developing countries do not pose a phone or internet services.
  • Many companies do provide consultancy services with experienced doctors from around the globe, but the main weakness of this market is that it misses physical touch. What a doctor can do physically by examining the body cannot be done virtually.

Market Trends:

DOCTOR ON DEMAND raises 75 million in the pandemic as of July 8, 2020. The company is growing immensely during the COVID-19 pandemic. CEO Hill Ferguson said the patient appointments have grown by 139% in the year 2020.

Key Benefits of the Report

  • This study presents the analytical depiction of the healthcare tele-consultation services market along with the current trends and future estimations to determine the imminent investment pockets.
  • The report presents information related to key drivers, restraints, and opportunities along with a detailed analysis of the healthcare tele-consultation services market share.
  • The current market is quantitatively analyzed from 2020 to 2030 to highlight the healthcare tele-consultation services market growth scenario.
  • Porter’s five forces analysis illustrates the potency of buyers & suppliers in the market. 
  • The report provides a detailed healthcare tele-consultation services market analysis based on competitive intensity and how the competition will take shape in coming years

Questions Answered in the Healthcare Tele-Consultation Services Market Report

  • Who are the leading players active in the healthcare tele-consultation services market?
  • What are the current trends that will influence the market in the next few years?
  • What are the driving factors, restraints, and opportunities of the market?
  • What future projections would help in taking further strategic steps?
  • What are “healthcare teleconsultation services"?
  • What is the “healthcare teleconsultation services" market prediction in the future?

Healthcare Tele-Consultancy Services Market Report Highlights

Aspects Details
By Type
  • Kiosks
  • Voice Calls
  • Video Calls
  • Others
By End Users
  • Hospitals
  • Clinic
  • Others
By Region
  • North America  (U.S, Canada, Mexico)
  • Europe  (Germany, France, UK, Italy, Spain, Rest of Europe)
  • Asia-Pacific  (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific)
  • LAMEA  (Brazil, Saudi Arabia, South Africa, Rest of LAMEA)
Key Market Players DOCTOR ON DEMAND Inc, SnapMD Inc, Teladoc Inc, Ernst & Young LLP, MDLIVE ., HealthTap Inc., Accenture PLC, CareClix Telemedicine Inc, Deloitte Touché Tohmatsu Limited, AmWELL, Nordson Corp.

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