Report Code: A05670 | Pages: 333 | Mar 2022 | 10845 Views | ||
Author(s) : Kanhaiya K, Pradeep R , Vineet K | Tables: 223 | Charts: 73 |
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The global mobile phone insurance market was valued at $24.6 billion in 2020, and is projected to reach $74.5 billion by 2030, growing at a CAGR of 11.8% from 2021 to 2030.
In the wake of COVID-19 global health crisis, the mobile phone insurance market is negatively impacted, due to economic disruptions and decline in consumer spending which has led to reduce in phone insurance premium activities among the general public. In addition to this, stringent lockdown across the globe and loss of job and pay cut issues across various industries have reduced the purchasing power of the end users, which in turn hampers the growth of the market
Mobile phone insurance is called service contract, which provides component fix repair service for phones sold by retailers, and service providers. It often provides additional coverage of phones such as unauthorized usage, malicious damage, e-wallet payments, or theft. Mobile phone insurance also covers the cost and inconvenience of mechanical and electrical failures.
Factors such as increase in incidents of accidental damage, phone thefts, virus infection, & device malfunction, and surge in adoption of high quality smartphones are some of the major factors, which drive the mobile phone insurance market growth. In addition, high replacement cost of various parts of mobile phones boost mobile phone insurance market growth. However, decline in sale of mobile phones is a major restraint that hinders the growth of the market. On the contrary, surge in demand for innovative products is expected to boost the market growth in the future.
The report focuses on growth prospects, restraints, and trends of the global mobile phone insurance market analysis. The study provides Porter’s five forces analysis to understand the impact of various factors, such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers, on the mobile phone insurance industry.
Segment review
The global mobile phone insurance market is segmented on the basis of phone type, sales channel, coverage type, end user, and region. By phone type, it is segmented into budget phones, mid & high-end phones, and premium smartphones. On the basis of sales channel, it is divided into retail and online. Based on coverage type, it is segregated into physical damage, internal component failure, theft & loss protection, and others. By end user, the market is divided into business and individuals. By region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
On the basis of phone type, the premium smartphones segment dominated the mobile phone insurance market share in 2020, and is expected to maintain its dominance in the upcoming years owing to growing need to provide enhance security to this phones as premium phones are more prone to technical and physical damages, which lead to huge losses.
Region wise, the mobile phone insurance market was dominated by North America in 2020, and is expected to retain its position during the forecast period. The major factors that drive the growth of the market in this region include 60% consumers prefer mobile phone insurance, while 62% are active users of mobile phone insurance in the country.
The report analyzes the profiles of key players operating in the global mobile phone insurance market such as Apple Inc., ASSURANT, INC., Asurion, AT&T Intellectual Property, Aviva, bolttech, Chubb, Digital Care sp. z o.o., Servify, Singtel, and U Mobile Sdn Bhd. These players have adopted various strategies to increase their market penetration and strengthen their position in the global mobile phone insurance market.
COVID-19 impact analysis
The coronavirus pandemic has a significant impact on the mobile phone insurance market as several countries have imposed travel ban; policyholders are filing claims, demanding further extension of mobile phone coverage; and there are changes in terms of policies in the market. This has led insurers to freeze sales of new coverage’s for mobile phone insurance in the market. Although the COVID-19 outbreak negatively impacts the growth of the market, the industry is expected to recover by the third quarter of 2023. This is attributed to increase in government support & initiatives toward the insurance industry and increase in purchasing power of customers to buy mobile phone insurance.
Top impacting factors
Surge in adoption of high quality smartphones
Rise in demand for mobile phone insurance on accidents, such as mechanical breakdown, accidental damage of phones or malicious & liquid damage, theft, and unauthorized usage, creates pressure on insurance companies to invest and develop such products that have less proliferation, high coverage, and provide financial security in the form of new refurbished phones. In recent years, there has been an increase in the number of accidents, in terms of accidental damage from handling and loss protection, which resulted in an increase in the need for mobile phone insurance. For instance, in the U.S., a study conducted by ASSURANT, INC., a global mobile phone insurance provider, stated that in 2019, around 34% consumers purchased mobile phone insurance for more than two years for their mobile devices. Hence, these aforementioned factors are expected to boost the cell phone insurance market growth in the future.
Decline in sales of mobile phones
Mobile phones is one of the major category under consumer electronics, which largely purchases mobile phone insurance coverage in the market. However, demand for mobile phone insurance has also declined, with decline in sales of mobile phones since recent years. Moreover, consumer experiences and adoption of mobile phones remain a primary concern, which needs to be addressed by balancing the sales of mobile phones and its alternative uses in the market. Furthermore, unit shipment for mobile phones have been on the decline globally, therefore, these factors limit the growth of mobile phones premium in the market.
Surge in demand for innovative products
Various mobile phone companies across the globe are introducing new strategies to improve their market value and surge their revenue as well as enhance their customer experience. Some of the mobile phone insurance companies are providing applications and other technologically advanced services to their customers to keep their customer safe from the pandemic situation. For instance, according to Asurion survey, on May 25, 2021 the number of phone mishaps increased more than usual owing to vacations and summer activities. Therefore, such new advanced services have become a major trend in the mobile phone insurance industry, which, is expected provide a lucrative opportunity for mobile phone insurance providers in the upcoming years.
Mobile Phone Insurance Market Report Highlights
Aspects | Details |
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By Phone Type |
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By Sales Channel |
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By Coverage Type |
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By End User |
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By Region |
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Key Market Players | Apple Inc., ASSURANT, INC., Asurion, AT&T Intellectual Property, Aviva, Bolttech, Chubb, Digital Care sp. z o.o., Servify, Singtel, U Mobile Sdn Bhd |
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Mobile phone insurance provides coverage from multiple types of products & brands, ranging from appliances to electronics, wearables, computer equipment, and others. In addition, manufacturers tend to deal with limited product & brand set to provide an insurance as the licensing & credentialing requirements largely differ from other insurance coverage. Furthermore, mobile phone insurance is designed to provide additional protection for end user mobiles. However, consumers face several challenges while dealing with mobile insurance. For instance, retailers that do not repair in the store, generally sell mobile insurance, which are third-party policies. Therefore, though consumers buy the insurance from retailers, another company handles the claim processes
North America is the leading region across the world in terms of market share owing to rise in incidences of crimes related to smartphones and presence of key players of the market which in turn drives the growth of the market. Furthermore, developing countries such as India, Hong Kong, Indonesia is expected to grow at the fastest rate, owing to increase in awareness related to the significant advantage of mobile phone insurance among the population, which in turn drives the growth of the market. In addition, rise in awareness and additional savings by the people of these boosts the adoption of the mobile insurance. Some of the key players profiled in the report include Apple Inc., ASSURANT, INC., Asurion, AT&T Intellectual Property, Aviva, bolttech, Chubb, Digital Care sp. z o.o., Servify, Singtel, and U Mobile Sdn Bhd. These players have adopted various strategies to increase their market penetration and strengthen their position in the industry.
A. The Mobile Phone Insurance Market is estimated to grow at a CAGR of 11.8% from 2021 to 2030.
A. The Mobile Phone Insurance Market is projected to reach $74.5 billion by 2030.
A. Factors such as increase in incident of accidental damage, phone thefts, virus infection, and device malfunction, along with surge in adoption of high quality smartphones drives the growth of the Mobile Phone Insurance market .
A. The key players profiled in the report include Apple Inc., ASSURANT, INC., Asurion, AT&T Intellectual Property, Aviva, bolttech, Chubb, Digital Care sp. z o.o., Servify, Singtel, and U Mobile Sdn Bhd.
A. The key growth strategies of Mobile Phone Insurance market players include product portfolio expansion, mergers & acquisitions, agreements, geographical expansion, and collaborations.
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