Managed Services Market Expected to Reach $594.8 Billion by 2031—Allied Market Research

According to a new report published by Allied Market Research, titled, “Managed Services Market," The managed services market was valued at $205.52 billion in 2021, and is estimated to reach $594.8 billion by 2031, growing at a CAGR of 11.3% from 2022 to 2031.

Managed services are a type of business model where a third-party provider is in charge of providing and managing a client organization's particular IT services or operations. These services may include data backup and recovery, network security and monitoring, hardware and software management, and technical assistance. These services are offered by the supplier via a subscription-based approach, with a usual fixed monthly or yearly charge. With the help of this approach, organizations can outsource their IT management, freeing up internal resources.

Managed services offer organisations the flexibility to scale up or down their IT infrastructure and services as their needs change without the need for significant expenditures in hardware, software, and employees. For firms that are expanding fast or see changes in demand, this is especially crucial. With managed services, organisations can easily add or remove resources and services as required without worrying about the expense and difficulty of managing their own IT infrastructure. Scalability is only one factor contributing to the managed services market expansion; others include cost savings, increased operational effectiveness, access to specialised knowledge, and the requirement for enhanced security and compliance. The need for managed services is anticipated to increase as organisations depend more on technology to power their operations. Also, managed service providers frequently have access to the most recent innovations and industry best practises, which may assist firms in staying updated and competitive without having to spend a lot of money on expensive in-house staff.

However, some of the disadvantages of managed services include its security concerns. Managed service providers (MSPs) must make sure they have strong security measures in place to guard against potential cyber-attacks and breaches since they have access to their clients' networks and systems. A security compromise may have serious repercussions for both the MSP and its clients. The confidentiality, integrity, and accessibility of vital data and systems may be compromised, in addition to reputational harm, legal problems, and monetary losses. Operations interruptions like this may be expensive and detrimental to the clients' image and financial health.

Managed services may assist organizations in saving money by lowering the expenses related to supporting an internal IT team as well as buying and maintaining expensive software. Businesses can take advantage of the third-party supplier by outsourcing these services, which might minimize the cost of purchasing, maintaining, and upgrading hardware and software. Another benefit of outsourcing IT work is that companies may not need to spend as much money initially on the training and development of their internal IT staff. The managed services' cost advantages may be a big help to companies trying to save costs while maximizing their IT operations. These factors are anticipated to boost the market growth in the upcoming years.

The managed services market analysis is segmented on the basis of organization size, deployment type, service type, industry vertical, and region. By organization size, it is classified into SME and large. By deployment type, it is classified into cloud and on-premise. By service type, it is classified into security services, network services, data center & IT infra services, communication & collaboration services, mobility services, and information services. By industry vertical, it is classified into telecom, IT, BFSI, consumer goods & retail, manufacturing, healthcare, education, energy & utilities, media & entertainment, and others. By region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

The key players profiled in the managed services market forecast report include IBM, HCL, TCS, Atos, AT&T, Cisco, Fujitsu, Ericsson, Accenture, and Dimension Data.

The report offers a comprehensive analysis of the global managed services market size trends by thoroughly studying different aspects of the market including major segments, market statistics, market dynamics, regional market outlook, investment opportunities, and top players working towards the growth of the market. The report also highlights the present scenario and upcoming trends & developments that are contributing toward the growth of the market. Moreover, restraints and challenges that hold power to obstruct the market growth are also profiled in the report along with the Porter’s five forces analysis of the market to elucidate factors such as competitive landscape, bargaining power of buyers and suppliers, threats of new players, and emergence of substitutes in the market.

Impact of COVID-19 

• The COVID-19 had a mixed impact on the managed services industry, posing both difficulties and possibilities. In order to comply with social distancing requirements, many organisations had to switch to remote work, which boosted the need for managed services to support these new working arrangements.
• In addition, many firms had to reduce their IT spending due to the economic uncertainties. In some regions, the managed services market expansion slowed as a result of this. Because of the pandemic's impact on the economy, several businesses had to cut back on expenditure.
• As a result of the pandemic's disruption of global supply chains, managed services companies experienced trouble locating hardware and other equipment. Hence, it became challenging for MSPs to deliver their services during the outbreak.
• Social distancing norms, closed borders, and production constraints, due to the pandemic, across various countries such as China, India, and the U.S. have affected the global market.

Key Findings of the Study

• Based on organization size, the large sub-segment held the largest managed services market share in 2021 and the SME sub-segment is anticipated to be the fastest growing during the forecast period.

• Based on deployment type, the on-premise sub-segment emerged as the global leader in 2021 and the cloud sub-segment is predicted to show the fastest growth in the upcoming years.

• Based on service type, the network services sub-segment emerged as the global leader in 2021 and the security services sub-segment is predicted to show the fastest growth in the upcoming years.

• Based on industry vertical, the BFSI sub-segment emerged as the global leader in 2021 and the telecom sub-segment is predicted to show the fastest growth in the upcoming years.

• Based on region, North America registered the highest market share in 2021 and Asia-Pacific is predicted to show the fastest growth in the upcoming years.