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Problem Management Software Market by Component (Software and Service), by Deployment Type (On-Premises and Cloud), and by Industry Vertical (Banking Financial Services and Insurance (BFSI), Healthcare, Retail, IT & Telecom, Manufacturing, and Others) - Global Opportunity Analysis and Industry Forecast, 2018-2025

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High Tech, Enterprise & Consumer IT
IC_184081
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May 2019 | 515 Views
 
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Problem management software proactively examines requests to detect a recurring pattern and identifies the root cause for an issue. Further, it helps organizations minimize the business impact of service disruptions, and prevents future disruption. BMC Software Inc., Cherwell Software, and IBM Corporation are some of the key players in the IVR system market.

Increase in adoption of problem management software management is expected to fuel the market during forecast period. However, high cost of implementation is expected to restraint the market growth. Moreover, rise in adoption of cloud-based problem management software due to its features such as scalability, easy access, flexibility, and uninterrupted services offer ample of opportunity to the market growth.

The report segments the problem management software market on the basis of component, deployment type, industry vertical, and geography. On the basis of component, it is into software and services. On the basis of deployment type, it is classified into on-premises and cloud. On the basis of industry vertical, it is categorized into Banking Financial Services and Insurance (BFSI), healthcare, retail, IT & telecom, manufacturing, and others. By geography, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key players profiled in the report include BMC Software Inc., Cherwell Software, IBM Corporation, LANDESK, ServiceNow, Zoho Corporation, Alcatel-Lucent, SoftExpert, Freshworks Inc., and SolarWinds.

Key Benefits

  • This report provides an extensive analysis of the current and emerging market trends and dynamics in the global problem management software market.
  • In-depth analysis is conducted by constructing market estimations for the key market segments between 2016 and 2023.
  • This report entails the detailed quantitative analysis of the current market and estimations through 2016-2023, which assists in identifying the prevailing market opportunities.
  • Extensive analysis of the market is conducted by following key product positioning and monitoring the top competitors within the market framework.
  • Comprehensive analysis of all regions is provided that determines the prevailing opportunities in these geographies

Problem Management Software Market Key Segments:

By Component

  • Software
  • Services

By Deployment Type

  • On-Premises
  • Cloud

By Industry Vertical

  • Banking Financial Services and Insurance (BFSI)
  • Healthcare
  • Retail
  • IT & Telecom
  • Manufacturing
  • Others

By Region

  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • UK
    • Germany
    • France
    • Russia
    • Rest of Europe
  • Asia-Pacific
    • China
    • India
    • Japan
    • Australia
    • Rest of Asia-Pacific
  • LAMEA
    • Brazil
    • Saudi Arabia
    • South Africa
    • Rest of LAMEA
"Note : The list of companies mentioned in the description is tentative in nature and may change after detailed analysis."
 

Chapter: 1 INTRODUCTION

1.1. REPORT DESCRIPTION
1.2. KEY BENEFITS
1.3. KEY MARKET SEGMENTS
1.4. RESEARCH METHODOLOGY

1.4.1. Secondary research
1.4.2. Primary research
1.4.3. Analyst tools & models

Chapter: 2 EXECUTIVE SUMMARY

2.1. CXO PERSPECTIVE

Chapter: 3 MARKET OVERVIEW

3.1. MARKET DEFINITION AND SCOPE
3.2. KEY FINDINGS

3.2.1. Top investment pockets
3.2.2. Top winning strategies

3.3. MARKET SHARE ANALYSIS, 2016
3.4. PORTER’S FIVE FORCES ANALYSIS

3.4.1. MARKET DYNAMICS
3.4.2. Drivers
3.4.3. Restraints
3.4.4. Opportunities

Chapter: 4 GLOBAL PROBLEM MANAGEMENT SOFTWARE MARKET, BY COMPONENT

4.1. OVERVIEW

4.1.1. Market size and forecast

4.2. SOFTWARE

4.2.1. Key market trends
4.2.2. Growth factors and opportunities
4.2.3. Market size and forecast

4.3. SERVICES

4.3.1. Key market trends
4.3.2. Growth factors and opportunities
4.3.3. Market size and forecast

Chapter: 5 GLOBAL PROBLEM MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT-TYPE

5.1. OVERVIEW

5.1.1. Market size and forecast

5.2. ON-PREMISES

5.2.1. Market size and forecast

5.3. CLOUD

5.3.1. Market size and forecast

Chapter: 6 GLOBAL PROBLEM MANAGEMENT SOFTWARE MARKET, BY INDUSTRY VERTICALS

6.1. OVERVIEW

6.1.1. Market size and forecast

6.2. BANKING FINANCIAL SERVICES AND INSURANCE

6.2.1. Market size and forecast

6.3. HEALTHCARE

6.3.1. Market size and forecast

6.4. RETAIL

6.4.1. Market size and forecast

6.5. IT & TELECOM

6.5.1. Market size and forecast

6.6. MANUFACTURING

6.6.1. Market size and forecast

6.7. OTHERS

6.7.1. Market size and forecast

Chapter: 7 PROBLEM MANAGEMENT SOFTWARE MARKET, BY GEOGRAPHY

7.1. OVERVIEW
7.2. NORTH AMERICA

7.2.1. Key market trends
7.2.2. Key growth factors and opportunities
7.2.3. Market size and forecast, by country

7.2.3.1. U.S. market size and forecast
7.2.3.2. Canada market size and forecast
7.2.3.3. Mexico market size and forecast

7.2.4. North America problem management software market by component
7.2.5. North America problem management software market by deployment-type
7.2.6. North America problem management software market by industry verticals

7.3. EUROPE

7.3.1. Key market trends
7.3.2. Key growth factors and opportunities
7.3.3. Market size and forecast, by country

7.3.3.1. UK market size and forecast
7.3.3.2. Germany market size and forecast
7.3.3.3. France market size and forecast
7.3.3.4. Russia market size and forecast
7.3.3.5. Rest of Europe market size and forecast

7.3.4. Europe problem management software market by component
7.3.5. Europe problem management software market by deployment-type
7.3.6. Europe problem management software market by industry verticals

7.4. ASIA-PACIFIC

7.4.1. Key market trends
7.4.2. Key growth factors and opportunities
7.4.3. Market size and forecast, by country

7.4.3.1. China market size and forecast
7.4.3.2. India market size and forecast
7.4.3.3. Japan market size and forecast
7.4.3.4. Autralia market size and forecast
7.4.3.5. Rest of Asia-Pacific market size and forecast

7.4.4. Asia-Pacific problem management software market by component
7.4.5. Asia-Pacific problem management software market by deployment
7.4.6. Asia-Pacific problem management software market by industry verticals

7.5. LAMEA

7.5.1. Key market trends
7.5.2. Key growth factors and opportunities
7.5.3. Market size and forecast, by country

7.5.3.1. Brazil market size and forecast
7.5.3.2. Saudi Arabia market size and forecast
7.5.3.3. South Africa market size and forecast
7.5.3.4. Rest of LAMEA market size and forecast

7.5.4. LAMEA problem management software market by component
7.5.5. LAMEA problem management software market by deployment-type
7.5.6. LAMEA problem management software market by industry verticals

Chapter: 8 COMPANY PROFILES

8.1. BMC SOFTWARE INC.,

8.1.1. Operating business segments
8.1.2. Business performance
8.1.3. Key strategic moves and developments

8.2. CHERWELL SOFTWARE

8.2.1. Operating business segments
8.2.2. Business performance
8.2.3. Key strategic moves and developments

8.3. IBM CORPORATION

8.3.1. Operating business segments
8.3.2. Business performance
8.3.3. Key strategic moves and developments

8.4. LANDESK

8.4.1. Operating business segments
8.4.2. Business performance
8.4.3. Key strategic moves and developments

8.5. SERVICENOW

8.5.1. Operating business segments
8.5.2. Business performance
8.5.3. Key strategic moves and developments

8.6. ZOHO CORPORATION

8.6.1. Operating business segments
8.6.2. Business performance
8.6.3. Key strategic moves and developments

8.7. ALCATEL-LUCENT

8.7.1. Operating business segments
8.7.2. Business performance
8.7.3. Key strategic moves and developments

8.8. SOFTEXPERT

8.8.1. Operating business segments
8.8.2. Business performance
8.8.3. Key strategic moves and developments

8.9. FRESHWORKS INC.

8.9.1. Operating business segments
8.9.2. Business performance
8.9.3. Key strategic moves and developments

8.10. SOLAR WINDS

8.10.1. Operating business segments
8.10.2. Business performance
8.10.3. Key strategic moves and developments
"Note : The list of companies mentioned in the description is tentative in nature and may change after detailed analysis."
 
With collective industry experience of about 200 years of its analysts and experts, Allied Market Research (AMR) encompasses most infallible research methodology for its market intelligence and industry analysis. We do not only engrave the deepest levels of markets but also sneak through its slimmest details for the purpose of our market estimates and forecasts. Our approach helps in building greater market consensus view for size, shape and industry trends within each industry segment. We carefully factor in industry trends and real developments for identifying key growth factors and future course of the market. Our research proceeds are the resultant of high quality data, expert views and analysis and high value independent opinions. Our research process is designed to deliver balanced view of the global markets and allow stakeholders to make informed decisions.

We offer our clients exhaustive research and analysis based on wide variety of factual inputs, which largely include interviews with industry participants, reliable statistics and regional intelligence. Our in-house industry experts play instrumental role in designing analytic tools and models, tailored to the requirements of particular industry segment. These analytical tools and models sanitize the data & statistics and enhance the accuracy of our recommendations and advice. With AMR’s calibrated research process and 360` degree data-evaluation methodology, our clients are assured of receiving:

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  • Sovereign research proceeds that present a tangible depiction of marketplace


With a strong methodology we are, therefore, confident that our research and analysis are most reliable and guarantees sound business planning.

Secondary research
We refer a broad array of industry sources for our secondary, which typically include; however, not limited to: Company SEC filings, annual reports, company websites, broker & financial reports and investor presentations for competitive scenario and shape of the industry

  • Patent and regulatory databases for understanding of technical & legal developments
  • Scientific and technical writings for product information and related preemptions
  • Regional government and statistical databases for macro analysis
  • Authentic new articles, web-casts and other related releases for market evaluation
  • Internal and external proprietary databases, key market indicators and relevant press releases for market estimates and forecast


Primary research
Our primary research efforts include reaching out participants through mail, tele-conversations, referrals, professional networks and face-to-face interactions. We are also in professional corporate relations with various companies that allow us greater flexibility for reaching out industry participants and commentators for interviews and discussions, fulfilling following functions:

  • Validates and improves the data quality and strengthens research proceeds
  • Further develops analyst team’s market understanding and expertise
  • Supplies authentic information about market size, share, growth and forecasts


Our primary research interview and discussion panels are typically composed of most experienced industry members. These participants include; however, not limited to:

  • Chief executives and VPs of leading corporations specific to industry
  • Product and sales managers or country heads; channel partners and top level distributors; banking, investments and valuation experts Key opinion leaders (KOLs)


Analyst tools and models
AMR has developed set of analyst tools and data models to supplement and expedite the analysis process. Corresponding to markets, where there is significant lack of information and estimates, AMR’s team of experts and analyst develop specific analyst tools and industry models to translate qualitative and quantitative industry indicators into exact industry estimates. These models also allow analysts to examine the prospects and opportunities prevailing in the market to accurately forecast the course of the market.
 

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