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Self Service Technologies Market by Type (Conventional ATM, White Label ATM, Brown Label ATM, Smart ATM, Cash Dispenser, Photo Kiosk, Ticketing Kiosk, HR and Employment Kiosk, Information providing Kiosk, Beverage Vending Machine, Candy Vending Machine, Snack Vending Machine, Gumball Vending Machine and Cigarette Vending Machine) - Global Opportunity Analysis and Industry Forecast, 2014 - 2020

IC_15138
Pages: 137
May 2015 | 11139 Views
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Author's : Swapnil Shende
Tables: 48
Charts: 40
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Self-Service Technology Market Overview:

Global Self-Service Technology Market is expected to garner $31.75 billion by 2020, registering a CAGR of 14.0% during the forecast period 2015 - 2020. Self-service technologies are gradually shifting the customer’s approach of interacting with firms to create service results. Self-service technologies enable customers to produce a service independent of direct service employee involvement. The global self-service technology market is technology driven as it involves automated tailored machines (ATM), self-service vending machines and interactive kiosks. Notable factors affecting the self-service technology market include demand for self-service machines and automated devices, wireless communication, technology advancements and remote management. These major factors have led to the widespread adoption of self-service technology among customers in rural as well as urban areas

Customers expect instant services and are therefore, opting for automated devices to reduce their manual operating tasks. The seamless performance of the self-service machines enhances the overall customer satisfaction. The facility to provide real time notifications via cloud based network is positively affecting the self-service technology market. The remote management feature reduces the maintenance cost and enables the machine to perform uniformly. Self-service kiosks are more than information providing centers. These Internet-connected, full-service shopping assistants help to understand the shopper behavior and support social media activity - while helping customers organize lists, consider ideas, locate merchandise, and pay for merchandise.

self servic etechnologies market

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The self-service technology market by types of machines are segregated into three types including ATMs, Kiosks and Vending Machines. Vending machines are further segmented into beverage vending machine, candy vending machine, snacks vending machine, gumball vending machine, cigarette vending machine and specialized vending machines. ATMs’ are subdivided into conventional, white label, brown label, smart and cash dispenser types. The self-service technology market is further segmented on the basis of geography i.e. North America, Europe, APAC and LAMEA.

 Value Chain of Self Service Technologies Market

The value chain of self-service technology market includes various stakeholders such as component manufacturers, hardware providers, system integrators, network providers, operators, deployment and customers. These stakeholders perform different roles in their specific areas and add more value to the products. Advancements of self-service technologies would create a competitive edge due to initiatives from each stakeholder in the value chain. The use of self-service technology machines help companies to strengthen their pricing power by improving operating margins. The global self-service technology market analysis is provided for the year 2014-2020.


 Value chain of self-service technology market

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Segment Overview:

Asia-Pacific was the major revenue generating region for the overall self-service technology market. This region would dominate the market with regard to revenue contribution throughout for the forecast period. Asia-Pacific region is growing at a significant pace with increasing awareness and rising consumer spending tendencies towards such products. Regions like North America, Europe, Japan and China have already reached their saturation phase, thereby limiting the growth of this market. Also, government regulations for health and safety as well as tracking of users limits the growth in some regions. However, booming retail industry paired with emerging economies like India offers numerous opportunities for the growth of this market. The self-service technology market size is the summation of the revenues generated from component type including ATMs, Kiosks, and vending machines.

Top factors impacting Self-Service Technology market


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Upsurge in the demand of automated systems

Customers expect instant services and are therefore, opting for automated devices to reduce their manual operating tasks. The seamless performance of the self-service machines enhances the overall customer satisfaction. Increasing use of automated systems therefore drives kiosks, vending machines and ATM’s. Followed by secured transactions of ATM’s, Kiosk and Vending machines, customers prefer self-service technology as compared to manual dealings. Therefore, demand for these type of automated devices would increase and eventually drive the overall self-service technology market.

Growth of self-service technology industry in developing countries

Self-service technologies have been introduced in developed regions like North America and European countries since decades. Widespread awareness about numerous benefits of self-service machines is responsible for affecting the growth of this industry. Besides urban areas, the manufacturers and service providers are now aiming at rural areas to further enhance the market growth. Number of ATMs installed in rural India has increased to 31,350 since 2010 and the number is expected to grow till 2020. There has been a rise in the number of installations of vending machines and interactive Kiosk installations in the developing regions.

Technology advancements

Self-service technology products viz. ATMs, Kiosk and Vending Machines undergo various technological advancements. ATM manufacturers are now opting for anti-skimming voice recognition systems and biometric devices in an effort to reduce the frauds occurring frequently at ATM machines. Cloud based technology used by wireless devices helps in minimizing financial frauds. Enhanced security standards would foster a growth in the demand for self-service products. Consumers can also perform financial transactions such as vending machine payment and other financial transactions through their smart phones which would eventually lead the market to grow at a faster rate.

Key Benefits

  • This study comprises analytical depiction of the global self-service technology market with the trends of current and future scenario to depict the investment pockets in the market
  • Determination of the overall market attractiveness and understanding of the profitable trends for gaining a stronger coverage in the self-service technology market.
  • The report throws light on information regarding key drivers, restraints, and opportunities with impact analysis
  • The current market is quantitatively analyzed and projected for the years 20142020, which have been provided to highlight the financial appetency of the market
  • Porter’s Five Forces model analysis of the industry illustrates the potency of the buyers and suppliers participating in the self-service technology market
  • Value chain analysis in the report provides a clear understanding of the roles of stakeholders involved in the value chain
  • The study includes the self-service technology market share for key industry players.

Self Service Technology Market Key Segment

The market is segmented on the basis of type and geography.

By Type

  • ATM
    • Conventional ATM
    • White Label ATM
    • Brown Label ATM
    • Smart ATM
    • Cash Dispenser
  • Kiosks
    • Photo Kiosk
    • DVD Kiosk
    • Ticketing Kiosk
    • HR and Employment Kiosk
    • Patient self-service Kiosk
    • Information providing Kiosk
    • Banking and Financial Kiosk
    • Others (Restaurants, Tele kiosk and Building Directory)
  • Vending Machine
    • Beverage Vending Machine
    • Candy Vending Machine
    • Snack Vending Machine
    • Gumball Vending Machine
    • Cigarette Vending Machine
    • Specialized Vending Machine

By Geography

  • North America (NA)
  • Europe (EU)
  • Asia Pacific
  • LAMEA
 

Chapter: 1 INTRODUCTION

1.1 Report Description
1.2 Reasons for Doing the Study
1.3 Key Benefits
1.4 Key Market Segments
1.5 Key Audiences
1.6 Research Methodology

1.6.1 Secondary Research
1.6.2 Primary Research
1.6.3 Analyst Tools and Models

Chapter: 2 EXECUTIVE SUMMARY

2.1 CXO Perspective
2.2 Market Beyond: What to Expect by 2025 ($Million)

2.2.1 Moderate Growth Scenario
2.2.2 Rapid Growth Scenario
2.2.3 Diminishing Growth Scenario

Chapter: 3 MARKET OVERVIEW

3.1 Market Definition and Scope
3.2 Key Findings

3.2.1 Top Impacting Factors
3.2.2 Top Investment Pockets
3.2.3 Top Winning Strategies

3.3 Porter's Five Force Analysis

3.3.1 Equal Number of Component Providers and Manufacturers in the Market Lead to Moderate Bargaining Power of Suppliers
3.3.2 Need for Technologically Advanced Products, High Switching Cost and High Product Differentiation Minimizes the Bargaining Power of Buyers
3.3.3 Stringent Regulations and High Cost Requirement Restricts the Entry of New Firms in the Market
3.3.4 Easy Transactions and Better Security Leads to Less Threat from Substitutes in the Market
3.3.5 High Set up Cost and Bulk Production Intensifies the Rivalry Amongst the Existing Players

3.4 Value Chain Analysis

3.4.1 Component Manufacturers
3.4.2 Hardware Providers
3.4.3 System Integrators and Network Providers
3.4.4 Operators
3.4.5 Deployment

3.5 Case Studies
3.6 Market Share Analysis, 2014
3.7 Market Dynamics

3.7.1 Drivers
3.7.2 Restraints
3.7.3 Opportunities

Chapter: 4 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES

4.1 Introduction

4.1.1 Market Size and Forecast

4.2 Automated Teller Machine (ATM)

4.2.1 Market Size and Forecast
4.2.2 Conventional ATM

4.2.2.1 Key Market Trends
4.2.2.2 Key Growth Factors and Opportunities
4.2.2.3 Market Size and Forecast

4.2.3 White Label ATM

4.2.3.1 Key Market Trends
4.2.3.2 Key Growth Factors and Opportunities
4.2.3.3 Market Size and Forecast

4.2.4 Brown Label ATM

4.2.4.1 Key Market Trends
4.2.4.2 Key Growth Factors and Opportunities
4.2.4.3 Market size and Forecast

4.2.5 Smart ATM

4.2.5.1 Key Market Trends
4.2.5.2 Key Growth Factors and Opportunities
4.2.5.3 Market Size and Forecast

4.2.6 Cash Dispenser

4.2.6.1 Key Market Trends
4.2.6.2 Key Growth Factors and Opportunities
4.2.6.3 Market Size and Forecast

4.3 Self-Service Kiosk

4.3.1 Market Size and Forecast
4.3.2 Photo Kiosk

4.3.2.1 Key Market Trends
4.3.2.2 Key Growth Factors and Opportunities
4.3.2.3 Market Size and Forecast

4.3.3 Ticketing Kiosk

4.3.3.1 Key Market Trends
4.3.3.2 Key Growth Factors and Opportunities
4.3.3.3 Market Size and Forecast

4.3.4 DVD Kiosk

4.3.4.1 Key Market Trends
4.3.4.2 Key Growth Factors and Opportunities
4.3.4.3 Market Size and Forecast

4.3.5 HR and Employment Kiosk

4.3.5.1 Key Market Trends
4.3.5.2 Key Growth Factors and Opportunities
4.3.5.3 Market Size and Forecast

4.3.6 Patient Self-Service Kiosk

4.3.6.1 Key Market Trends
4.3.6.2 Key Growth Factors and Opportunities
4.3.6.3 Market Size and Forecast

4.3.7 Information Providing Kiosk

4.3.7.1 Key Market Trends
4.3.7.2 Key Growth Factors and Opportunities
4.3.7.3 Market Size and Forecast

4.3.8 Banking and Financial Kiosk

4.3.8.1 Key Market Trends
4.3.8.2 Key Growth Factors and Opportunities
4.3.8.3 Market Size and Forecast

4.3.9 Others

4.3.9.1 Key Market Trends
4.3.9.2 Key Growth Factors and Opportunities
4.3.9.3 Market Size and Forecast

4.4 Vending Machines

4.4.1 Market Size and Forecast
4.4.2 Beverage Vending Machine

4.4.2.1 Key Market Trends
4.4.2.2 Key Growth Factors and Opportunities
4.4.2.3 Market Size and Forecast

4.4.3 Candy Vending Machine

4.4.3.1 Key Market Trends
4.4.3.2 Key Growth Factors and Opportunities
4.4.3.3 Market Size and Forecast

4.4.4 Snack Vending Machine

4.4.4.1 Key Market Trends
4.4.4.2 Key Growth Factors and Opportunities
4.4.4.3 Market Size and Forecast

4.4.5 Gumball Vending Machine

4.4.5.1 Key Market Trends
4.4.5.2 Key Growth Factors and Opportunities
4.4.5.3 Market Size and Forecast

4.4.6 Cigarette Vending Machine

4.4.6.1 Key Market Trends
4.4.6.2 Key Growth Factors and Opportunities
4.4.6.3 Market Size and Forecast

4.4.7 Specialized Vending Machine

4.4.7.1 Key Market Trends
4.4.7.2 Key Growth Factors and Opportunities
4.4.7.3 Market Size and Forecast

Chapter: 5 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET BY GEOGRAPHY

5.1 Introduction

5.1.1 Market Size and Forecast

5.2 North America

5.2.1 Key Market Trends
5.2.2 Key Growth Factors and Opportunities
5.2.3 Market Size and Forecast

5.3 Europe

5.3.1 Key Market Trends
5.3.2 Key Growth Factors and Opportunities
5.3.3 Market Size and Forecast

5.4 Asia Pacific

5.4.1 Key Market Trends
5.4.2 Key Growth Factors and Opportunities
5.4.3 Market Size and Forecast

5.5 LAMEA

5.5.1 Key Market Trends
5.5.2 Key Growth Factors and Opportunities
5.5.3 Market Size and Forecast

Chapter: 6 COMPANY PROFILES

6.1 KIOSK Information Systems Inc.

6.1.1 Company Overview
6.1.2 Company Snapshot
6.1.3 Business Performance
6.1.4 Strategic Moves and Developments
6.1.5 SWOT Analysis of KIOSK Information Systems, Inc.

6.2 NCR Corporation

6.2.1 Company Overview
6.2.2 Company Snapshot
6.2.3 Business Performance
6.2.4 Strategic Moves and Developments
6.2.5 SWOT Analysis of NCR Corp.

6.3 HESS Cash Systems GmbH & Co

6.3.1 Company Overview
6.3.2 Company Snapshot
6.3.3 Business Performance
6.3.4 Strategic Moves and Development
6.3.5 SWOT Analysis of HESS Cash Systems GmbH & Co.

6.4 Fujitsu

6.4.1 Company Overview
6.4.2 Company Snapshot
6.4.3 Business Performance
6.4.4 Strategic Moves and Development
6.4.5 SWOT Analysis of Fujitsu

6.5 Glory Ltd.

6.5.1 Company Overview
6.5.2 Company Snapshot
6.5.3 Business Performance
6.5.4 Strategic Moves and Developments
6.5.5 SWOT Analysis of Glory Ltd.

6.6 Azkoyen Group

6.6.1 Company Overview
6.6.2 Company Snapshot
6.6.3 Business Performance
6.6.4 Strategic Moves and Developments
6.6.5 SWOT Analysis of Azkoyen Group

6.7 Crane Co. (USA)

6.7.1 Company Overview
6.7.2 Company Snapshot
6.7.3 Business Performance
6.7.4 Strategic Moves and Developments
6.7.5 SWOT Analysis of Crane Co. (USA)

6.8 Maas International Europe B.V. (Netherlands)

6.8.1 Company Overview
6.8.2 Company Snapshot
6.8.3 Business Performance
6.8.4 Strategic Moves and Developments
6.8.5 SWOT Analysis of Mass International Europe B.V.

6.9 Vend-Rite

6.9.1 Company Overview
6.9.2 Company Snapshot
6.9.3 Business Performance
6.9.4 Strategic Moves and Developments
6.9.5 SWOT Analysis of Vend-Rite

6.10 International Business Machine (IBM) Corporation

6.10.1 Company Overview
6.10.2 Company Snapshot
6.10.3 Business Performance
6.10.4 Strategic Moves and Developments
6.10.5 SWOT Analysis of IBM Corporation

LIST OF FIGURES

FIG. 1 TOP IMPACTING FACTORS, MODERATE CASE SCENARIO (2020 - 2025)
FIG. 2 TOP IMPACTING FACTORS, RAPID CASE SCENARIO (2020 - 2025)
FIG. 3 TOP IMPACTING FACTORS, DIMINISHING CASE SCENARIO (2020 - 2025)
FIG. 4 TOP IMPACTING FACTORS
FIG. 5 TOP INVESTMENT POCKETS
FIG. 6 PIE CHART OF TOP WINNING STRATEGIES IN THE GLOBAL SELF-SERVICE TECHNOLOGIES MARKET (2014 - 2020)
FIG. 7 TOP WINNING STRATEGY ANALYSIS (2014 - 2020)
FIG. 8 PORTERS FIVE FORCE ANALYSIS
FIG. 9 VALUE CHAIN ANALYSIS OF SELF-SERVICE TECHNOLOGIES MARKET
FIG. 10 MARKET SHARE ANALYSIS OF SELF-SERVICE TECHNOLOGY PROVIDERS
FIG. 11 HR AND EMPLOYMENT KIOSK FUNCTIONS
FIG. 12 VENDING MACHINE FUNCTIONALITY
FIG. 13 BEVERAGE VENDING MACHINE PROCESS
FIG. 14 SNACK AND INTELLIGENT VENDING MACHINE FEATURES
FIG. 15 NORTH AMERICA VENDING MACHINE PRODUCTS
FIG. 16 ELECTRICITY USAGE FOR VENDING MACHINES
FIG. 17 SWOT ANALYSIS OF KIOSK INFORMATION SYSTEM, INC.
FIG. 18 REVENUE OF NCR CORP. (2011-2014, $MILLION)
FIG. 19 REVENUE OF NCR CORP. BY PRODUCTS AND SERVICES (2014)
FIG. 20 REVENUE OF NCR CORP. BY GEOGRAPHY (2014)
FIG. 21 SWOT ANALYSIS OF NCR CORPORATION
FIG. 22 REVENUE OF HESS CASH SYSTEMS GMBH & CO. (2012-2013, $MILLION)
FIG. 23 SWOT ANALYSIS OF HESS CASH SYSTEMS GMBH & CO.
FIG. 24 REVENUE OF FUJITSU REVENUE (2011 - 2013, $MILLION)
FIG. 25 REVENUE OF FUJITSU BY PRODUCTS AND SERVICES (2013)
FIG. 26 REVENUE OF FUJITSU BY GEOGRAPHY (2013)
FIG. 27 SWOT ANALYSIS OF FUJITSU
FIG. 28 REVENUE OF GLORY LTD. (2012 - 2014, $MILLION)
FIG. 29 REVENUE OF GLORY LTD BY GEOGRAPHY (2014)
FIG. 30 SWOT ANALYSIS OF GLORY LTD.
FIG. 31 SWOT ANALYSIS OF AZKOYEN GROUP
FIG. 32 REVENUE OF CRANE CO. (2013 - 2014, $MILLION)
FIG. 33 REVENUE OF CRANE CO. BY PRODUCT (2014)
FIG. 34 SWOT ANALYSIS OF CRANE CO.
FIG. 35 SWOT ANALYSIS OF MASS INTERNATIONAL EUROPE B.V.
FIG. 36 SWOT ANALYSIS OF VEND-RITE
FIG. 37 REVENUE OF IBM CORPORATION REVENUE (2011 - 2013, $MILLION)
FIG. 38 REVENUE OF IBM CORPORATION BY PRODUCTS AND SERVICES (2014)
FIG. 39 REVENUE OF IBM CORPORATION BY GEOGRAPHY (2014)
FIG. 40 SWOT ANALYSIS OF IBM CORPORATION

TABLE 1 GLOBAL SELF-SERVICE TECHNOLOGY MARKET BY GEOGRAPHY, 2014 - 2020, ($MILLION)
TABLE 2 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET MODERATE CASE SCENARIO, 2020 - 2025, ($MILLION)
TABLE 3 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET RAPID CASE SCENARIO, 2020 - 2025, ($MILLION)
TABLE 4 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET DIMINISHING CASE SCENARIO, 2020 - 2025, ($MILLION)
TABLE 5 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES, 2014 - 2020, ($MILLION)
TABLE 6 GLOBAL SELF-SERVICE TECHNOLOGIES INSTALLED VOLUME BY TYPE OF MACHINES, 2014 - 2020, (MILLION UNITS)
TABLE 7 GLOBAL ATM MARKET BY TYPE, 2014 - 2020 ($MILLION)
TABLE 8 GLOBAL ATM INSTALLED VOLUME, 2014 - 2020 (MILLION UNITS)
TABLE 9 GLOBAL ATM MARKET BY DEPLOYMENT SOLUTION, 2014 - 2020 ($MILLION)
TABLE 10 GLOBAL ATM MARKET BY MANAGED SERVICES, 2014 - 2020 ($MILLION)
TABLE 11 CONVENTIONAL ATM MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 12 WHITE LABEL ATM MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 13 BROWN LABEL ATM MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 14 SMART ATM MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 15 CASH DISPENSER ATM MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 16 GLOBAL KIOSK MARKET BY TYPE, 2014 - 2020 ($MILLION)
TABLE 17 GLOBAL KIOSK INSTALLED VOLUME, 2014 - 2020 (MILLION UNITS)
TABLE 18 GLOBAL KIOSK MARKET BY DEPLOYMENT SOLUTION, 2014 - 2020 ($MILLION)
TABLE 19 GLOBAL KIOSK MARKET BY MANAGED SERVICES, 2014 - 2020 ($MILLION)
TABLE 20 PHOTO KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 21 TICKETING KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 22 DVD KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 23 HR AND EMPLOYMENT KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 24 PATIENT SELF-SERVICE KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 25 INFORMATION PROVIDING KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION) TABLE 26 BIOMETRIC SYSTEM FEATURES
TABLE 27 BANKING AND FINANCIAL KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 28 OTHER KIOSK MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 29 VENDING MACHINE MARKET BY TYPE, 2014 - 2020 ($MILLION)
TABLE 30 GLOBAL VENDING MACHINE INSTALLED VOLUME, 2014 - 2020 ($MILLION)
TABLE 31 GLOBAL VENDING MACHINE MARKET BY DEPLOYMENT SOLUTION, 2014 - 2020 ($MILLION)
TABLE 32 GLOBAL VENDING MACHINE MARKET BY MANAGED SERVICES, 2014 - 2020 ($MILLION)
TABLE 33 BEVERAGE VENDING MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 34 CANDY VENDING MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 35 SNACK VENDING MACHINE MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 36 GUMBALL VENDING MACHINE MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 37 CIGARETTE VENDNG MACHINE MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 38 SPECIALIZED VENDING MACHINE MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 39 GLOBAL SELF-SERVICE TECHNOLOGIES MARKET BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 40 GLOBAL SELF-SERVICE TECHNOLOGIES INSATLLED VOLUME BY GEOGRAPHY, 2014 - 2020 ($MILLION)
TABLE 41 NORTH AMERICA SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES, 2014 - 2020 ($MILLION)
TABLE 42 EUROPE SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES, 2014 - 2020 ($MILLION)
TABLE 43 ASIA-PACIFIC SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES, 2014 - 2020 ($MILLION)
TABLE 44 LAMEA SELF-SERVICE TECHNOLOGIES MARKET BY TYPE OF MACHINES, 2014 - 2020 ($MILLION)
TABLE 45 SNAPSHOT OF KIOSK INFORMATION SYSTEMS
TABLE 46 SNAPSHOT OF NCR CORPORATION
TABLE 47 SNAPSHOT OF HESS CASH SYSTEMS GMBH & CO.
TABLE 48 SNAPSHOT OF FUJITSU
TABLE 49 SNAPSHOT OF GLORY LTD.
TABLE 50 SNAPSHOT OF AZKOYEN GROUP
TABLE 51 SNAPSHOT OF CRANE CO. (USA)
TABLE 52 SNAPSHOT OF MASS INTERNATIONAL EUROPE B.V.
TABLE 53 SNAPSHOT OPF VEND-RITE
TABLE 54 SNAPSHOT OF IBM CORPORATION

 

The Global Self-Service technology market indicates a moderate growth, globally, with a steady market penetration for self-service machines such as ATMs, interactive kiosks and vending machines. North America accounts for the highest revenue generating region in the global self-service technologies market followed by Europe and the Asia-Pacific countries, especially India, Australia and Korea. ATMs account for the largest revenue generating segments in the self-service technology market followed by the segment of vending machines. Smart ATMs feature advanced biometric security architecture such as iris and fingerprint recognition systems to facilitate secure transactions. Smart vending machines or connected vending machines are technologically advanced solutions that supplement the fast growth of the vending machine market. Kiosks are interactive systems, designed to enable transactions or provide information. Presently, there is a large adoption of kiosks in healthcare organizations. It is estimated that in the coming years, kiosks and vending machines would be largely used in public places, which would drive the market for self-service technologies. Mature markets such as North America are focusing on a higher adoption of multifunctional vending machine systems.

Presently, stringent health and safety regulations governing the use of vending machines would restrict the growth in mature markets such as US, Japan and Canada. However, the technological developments in self-service machines and the increasing demand from Asia-Pacific countries would further supplement the market growth in future. North America accounts for the highest revenue in the self-service technologies market. The market is largely driven by smart features such as cashless transactions, remote monitoring, NFC advancements and others. The Asia-Pacific region exhibits the highest CAGR, especially, in India, Korea and Australia, majorly, due to rise in awareness and increasing disposable incomes of consumers in these regions.

Macroeconomic factors such as enhanced security in financial transactions, changing lifestyles and increasing awareness for active safety systems boost the growth of the Global Self-Service Technologies market. The remote management features in vending machines largely supplement the growth of this market. Also, the large scale installations of kiosks in tourist places significantly contribute to the market adoption. 

 

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