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| Report Code: A00058 | Feb 2022 | Pages: 188 | ||
| Tables: 134 | Charts: 62 |
| |
Pandemic disrupted the entire world and affected many industries.
Get detailed COVID-19 impact analysis on the Self Services Technologies Market
Request Now !The global self services technologies market was valued at $32.23 billion in 2020, and is projected to reach $88.33 billion by 2030, registering a CAGR of 10.55%.
The pandemic has radically shifted consumer and business behavior. With increase in social distancing and stringent regulations, businesses are forced to stop their operations, which limits their spending on opportunistic technologies. Despite the short-term social lockdown impact, the increase in demand for groceries, medical supplies, general merchandise, and home improvement among shoppers forced businesses to adopt self-assisted technologies to promote social distancing and zero-touch practice. .
Self-service technology facilitates in the provision of services that have modified client interactions on their own. Except for the utilization of front-line service personnel, the emphasis is entirely on generating positive outcomes. Major growth drivers of the market include operational efficiency and performance improvement, increase in popularity of real-time analysis and predictive analytics solutions, and increase in awareness among end users.
Post COVID-19, the global self services technologies market was valued at $32.23 billion in 2020, and is projected to reach $88.33 billion by 2030, registering a CAGR of 10.55%. The current estimation of 2030 is projected to be higher than pre-COVID-19 estimates. COVID-19 has changed the face of self service in healthcare, manufacturing, and other non-retail sectors. The pandemic has radically shifted consumer and business behavior. With increase in social distancing and stringent regulations, businesses are forced to stop their operations, which limits their spending on opportunistic technologies. Despite the short-term social lockdown impact, the increase in demand for groceries, medical supplies, general merchandise, and home improvement among shoppers forced businesses to adopt self-assisted technologies to promote social distancing and zero-touch practice. Furthermore, limited workforce availability due to lockdown and initiation of traveling and transportation also led to extensive adoption of self service checkout systems.
Rise in demand for self service machines and automated devices, wireless communication, technology advancements, and remote management affects the self service technology market industry. Major factors have led to the widespread adoption of ATM services among customers in rural as well as urban areas. In addition, the self service technology market is affected by established markets of the U.S., Europe, China, and Japan. Security threats such as card skimming and information hacking need be reduced over time. However, these parameters limit or restrict the adoption of self service technologies, thereby affecting the growth of the market.
Customers expect instant services and are therefore, opt for automated devices to reduce their manual operating tasks. The seamless performance of the self service machines enhances the overall customer satisfaction. The increase in use of automated systems drives the demand for kiosks, vending machines, and ATMs. Followed by secured transactions of ATMs, kiosks, and vending machines, customers prefer self service technology as compared to manual dealings. Therefore, the demand for these automated devices is expected to increase and eventually drive the overall market growth.
Self service technologies have been introduced in developed regions of North America and Europe since decades. The widespread awareness about the numerous benefits of self service machines, is responsible for affecting the growth of the self service technologies industry. Besides the Urban areas, manufacturers and service providers now aim at rural areas to further enhance the market self services technologies market growth. There has been a rise in the number of installations of vending machines and interactive Kiosk installations in the developing regions.
The self services technologies market is segmented on the basis of component, type, and end user, and region. On the basis of component, the market is divided into hardware, software, and services. On the basis of type, the market is divided into ATMs, kiosks, and vending machines. According to the end user, the market is categorized into BFSI, manufacturing, hospitality, retail, healthcare, offices, education, and others. On the basis of region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.
On the basis of type, the ATM machine segment dominated the global self services technologies market in 2020, and is expected to continue this trend during the forecast period. This is attributed to the rise in trend of automation, technology up-gradation. In the coming years, the market growth is projected to be fueled by lower operating costs and the need for development in rural areas. Financial institutions continuously focus on reducing the operation costs in an effort to increase the profit margin and provide convenience to the customers in their financial transactions. This leads them to rely entirely on ATMs to automate the basic functions, such as fund transfer, account balance enquiry, and bill payments. The banks are increasing the number of ATMs in an effort to expand their ATM network in new geographies. Moreover, increase in digitization, rise in adoption of enterprise mobility solutions, and real-time support to workforce increase the need for advanced self service technologies. This, in turn, is anticipated to increase the industry spending on procuring efficient server, networking technologies, and storage systems to streamline business operations and improve the overall performance.
Region-wise, North America dominated the global self services technologies market in 2020. It is expected to rise due to increased spending on self service technologies solutions in the U.S. and Canada, as well as the widespread use of self service technology solutions in ATMs, kiosks, and vending machines. However, Asia-Pacific is expected to witness highest growth rate during the forecast period. Tremendous investments for self service technologies industry among countries, such as China, Japan, Thailand, India, and Indonesia fuels the growth of the self services technologies market size. In addition, the self service technology has been widely adopted in APAC region. The major revenue contributors, such as China and Japan contribute to more than 60% of the overall market share. Moreover, India and Australia now adopt this technology at a good pace. In India, the ATM industry is growing at an exponential rate. Since many banks still operate under proprietary networks, the increasing number of banking customers is likely to foster the growth of the ATM market. The demand for vending machine has grown tremendously in this region. Japan and China, being the major contributors to this growth, have now reached a point of saturation. In Japan, for the 23rd person, there is self service assistance in the form of vending machines, kiosks, and ATMs. The boom in the retail sector as well as emerging infrastructures in this region is expected to be a key factor facilitating the growth of the self services technologies market size in this region.
The report focuses on the growth prospects, restraints, and global self services technologies market share. The study provides Porter’s five forces analysis of the global self services technologies market forecast to understand the impact of various factors such as bargaining power of suppliers, competitive intensity of competitors, the threat of new entrants, threat of substitutes, and bargaining power of buyers on the global self services technologies market trends.
Key Benefits For Stakeholders
Self Services Technologies Market Report Highlights
| Aspects | Details |
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| By MARKET COMPONENT |
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| By Type |
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| By End User |
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| By Geography |
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CHAPTER 1:INTRODUCTION
1.1. Report Description
1.2. Key Market Segments
1.3. Key Benefits
1.4. Research Methodology
1.4.1.Primary Research
1.4.2.Secondary Research
1.4.3.Analyst Tools and Models
CHAPTER 2:EXECUTIVE SUMMARY
2.1. CXO Perspective
CHAPTER 3:MARKET LANDSCAPE
3.1. Market Definition and Scope
3.2. Key Findings
3.2.1.Top Investment Pockets
3.2.2.Top Winning Strategies
3.3. Porter's Five Forces Analysis
3.3.1.Bargaining Power of Suppliers
3.3.2.Threat of New Entrants
3.3.3.Threat of Substitutes
3.3.4.Competitive Rivalry
3.3.5.Bargaining Power among Buyers
3.4. Market Share Analysis/Top Player Positioning
3.4.1.Market Share Analysis/Top Player Positioning 2020
3.5. Market Dynamics
3.5.1.Drivers
3.5.2.Restraints
3.5.3.Opportunities
3.6.COVID-19 Impact Analysis
3.7.Patent landscape
3.8.Competitive Heatmap
3.9.Regulatory Guidelines
CHAPTER 4:SELF SERVICE TECHNOLOGIES MARKET, BY COMPONENT
4.1. Market Overview
4.1.1 Market Size and Forecast, By Component
4.2.Hardware
4.2.1.Key Market Trends, Growth Factors and Opportunities
4.2.2.Market Size and Forecast, By Region
4.2.3.Market Share Analysis, By Country
4.3.Software
4.3.1.Key Market Trends, Growth Factors and Opportunities
4.3.2.Market Size and Forecast, By Region
4.3.3.Market Share Analysis, By Country
4.4.Services
4.4.1.Key Market Trends, Growth Factors and Opportunities
4.4.2.Market Size and Forecast, By Region
4.4.3.Market Share Analysis, By Country
CHAPTER 5:SELF SERVICE TECHNOLOGIES MARKET, BY TYPE
5.1. Market Overview
5.1.1 Market Size and Forecast, By Type
5.2.Vending Machine
5.2.1.Key Market Trends, Growth Factors and Opportunities
5.2.2.Market Size and Forecast, By Region
5.2.3.Market Share Analysis, By Country
5.3.ATM
5.3.1.Key Market Trends, Growth Factors and Opportunities
5.3.2.Market Size and Forecast, By Region
5.3.3.Market Share Analysis, By Country
5.4.Kiosks
5.4.1.Key Market Trends, Growth Factors and Opportunities
5.4.2.Market Size and Forecast, By Region
5.4.3.Market Share Analysis, By Country
CHAPTER 6:SELF SERVICE TECHNOLOGIES MARKET, BY END USER
6.1. Market Overview
6.1.1 Market Size and Forecast, By End User
6.2.BFSI
6.2.1.Key Market Trends, Growth Factors and Opportunities
6.2.2.Market Size and Forecast, By Region
6.2.3.Market Share Analysis, By Country
6.3.Manufacturing
6.3.1.Key Market Trends, Growth Factors and Opportunities
6.3.2.Market Size and Forecast, By Region
6.3.3.Market Share Analysis, By Country
6.4.Hospitality
6.4.1.Key Market Trends, Growth Factors and Opportunities
6.4.2.Market Size and Forecast, By Region
6.4.3.Market Share Analysis, By Country
6.5.Retail
6.5.1.Key Market Trends, Growth Factors and Opportunities
6.5.2.Market Size and Forecast, By Region
6.5.3.Market Share Analysis, By Country
6.6.Healthcare
6.6.1.Key Market Trends, Growth Factors and Opportunities
6.6.2.Market Size and Forecast, By Region
6.6.3.Market Share Analysis, By Country
6.7.Offices
6.7.1.Key Market Trends, Growth Factors and Opportunities
6.7.2.Market Size and Forecast, By Region
6.7.3.Market Share Analysis, By Country
6.8.Education
6.8.1.Key Market Trends, Growth Factors and Opportunities
6.8.2.Market Size and Forecast, By Region
6.8.3.Market Share Analysis, By Country
6.9.Others
6.9.1.Key Market Trends, Growth Factors and Opportunities
6.9.2.Market Size and Forecast, By Region
6.9.3.Market Share Analysis, By Country
CHAPTER 7:SELF SERVICE TECHNOLOGIES MARKET, BY REGION
7.1. Market Overview
7.1.1 Market Size and Forecast, By Region
7.2. North America
7.2.1.Key Market Trends and Opportunities
7.2.2.Market Size and Forecast, By Component
7.2.3.Market Size and Forecast, By Type
7.2.4.Market Size and Forecast, By End User
7.2.5.Market Size and Forecast, By Country
7.2.6.United States Self Service Technologies Market
7.2.6.1.Market Size and Forecast, By Component
7.2.6.2.Market Size and Forecast, By Type
7.2.6.3.Market Size and Forecast, By End User
7.2.7.Canada Self Service Technologies Market
7.2.7.1.Market Size and Forecast, By Component
7.2.7.2.Market Size and Forecast, By Type
7.2.7.3.Market Size and Forecast, By End User
7.3. Europe
7.3.1.Key Market Trends and Opportunities
7.3.2.Market Size and Forecast, By Component
7.3.3.Market Size and Forecast, By Type
7.3.4.Market Size and Forecast, By End User
7.3.5.Market Size and Forecast, By Country
7.3.6.Uk Self Service Technologies Market
7.3.6.1.Market Size and Forecast, By Component
7.3.6.2.Market Size and Forecast, By Type
7.3.6.3.Market Size and Forecast, By End User
7.3.7.Germany Self Service Technologies Market
7.3.7.1.Market Size and Forecast, By Component
7.3.7.2.Market Size and Forecast, By Type
7.3.7.3.Market Size and Forecast, By End User
7.3.8.France Self Service Technologies Market
7.3.8.1.Market Size and Forecast, By Component
7.3.8.2.Market Size and Forecast, By Type
7.3.8.3.Market Size and Forecast, By End User
7.3.9.Spain Self Service Technologies Market
7.3.9.1.Market Size and Forecast, By Component
7.3.9.2.Market Size and Forecast, By Type
7.3.9.3.Market Size and Forecast, By End User
7.3.10.Italy Self Service Technologies Market
7.3.10.1.Market Size and Forecast, By Component
7.3.10.2.Market Size and Forecast, By Type
7.3.10.3.Market Size and Forecast, By End User
7.3.11.Russia Self Service Technologies Market
7.3.11.1.Market Size and Forecast, By Component
7.3.11.2.Market Size and Forecast, By Type
7.3.11.3.Market Size and Forecast, By End User
7.3.12.Rest Of Europe Self Service Technologies Market
7.3.12.1.Market Size and Forecast, By Component
7.3.12.2.Market Size and Forecast, By Type
7.3.12.3.Market Size and Forecast, By End User
7.4. Asia-Pacific
7.4.1.Key Market Trends and Opportunities
7.4.2.Market Size and Forecast, By Component
7.4.3.Market Size and Forecast, By Type
7.4.4.Market Size and Forecast, By End User
7.4.5.Market Size and Forecast, By Country
7.4.6.China Self Service Technologies Market
7.4.6.1.Market Size and Forecast, By Component
7.4.6.2.Market Size and Forecast, By Type
7.4.6.3.Market Size and Forecast, By End User
7.4.7.India Self Service Technologies Market
7.4.7.1.Market Size and Forecast, By Component
7.4.7.2.Market Size and Forecast, By Type
7.4.7.3.Market Size and Forecast, By End User
7.4.8.Japan Self Service Technologies Market
7.4.8.1.Market Size and Forecast, By Component
7.4.8.2.Market Size and Forecast, By Type
7.4.8.3.Market Size and Forecast, By End User
7.4.9.Australia Self Service Technologies Market
7.4.9.1.Market Size and Forecast, By Component
7.4.9.2.Market Size and Forecast, By Type
7.4.9.3.Market Size and Forecast, By End User
7.4.10.South Korea Self Service Technologies Market
7.4.10.1.Market Size and Forecast, By Component
7.4.10.2.Market Size and Forecast, By Type
7.4.10.3.Market Size and Forecast, By End User
7.4.11.Rest Of Asia-pacific Self Service Technologies Market
7.4.11.1.Market Size and Forecast, By Component
7.4.11.2.Market Size and Forecast, By Type
7.4.11.3.Market Size and Forecast, By End User
7.5. LAMEA
7.5.1.Key Market Trends and Opportunities
7.5.2.Market Size and Forecast, By Component
7.5.3.Market Size and Forecast, By Type
7.5.4.Market Size and Forecast, By End User
7.5.5.Market Size and Forecast, By Country
7.5.6.Latin America Self Service Technologies Market
7.5.6.1.Market Size and Forecast, By Component
7.5.6.2.Market Size and Forecast, By Type
7.5.6.3.Market Size and Forecast, By End User
7.5.7.Middle East Self Service Technologies Market
7.5.7.1.Market Size and Forecast, By Component
7.5.7.2.Market Size and Forecast, By Type
7.5.7.3.Market Size and Forecast, By End User
7.5.8.Africa Self Service Technologies Market
7.5.8.1.Market Size and Forecast, By Component
7.5.8.2.Market Size and Forecast, By Type
7.5.8.3.Market Size and Forecast, By End User
CHAPTER 8:COMPANY PROFILES
8.1.KIOSK Information System INC.
8.1.1. Company Overview
8.1.2. Key Executives
8.1.3. Company snapshot
8.1.4. Operating business segments
8.1.5. Product portfolio
8.1.6. Business Performance
8.1.7. Key Strategic Moves and Developments
8.2.NCR Corporation
8.2.1. Company Overview
8.2.2. Key Executives
8.2.3. Company snapshot
8.2.4. Operating business segments
8.2.5. Product portfolio
8.2.6. Business Performance
8.2.7. Key Strategic Moves and Developments
8.3.HESS Cash Systems GmbH And Co.
8.3.1. Company Overview
8.3.2. Key Executives
8.3.3. Company snapshot
8.3.4. Operating business segments
8.3.5. Product portfolio
8.3.6. Business Performance
8.3.7. Key Strategic Moves and Developments
8.4.Fujitsu
8.4.1. Company Overview
8.4.2. Key Executives
8.4.3. Company snapshot
8.4.4. Operating business segments
8.4.5. Product portfolio
8.4.6. Business Performance
8.4.7. Key Strategic Moves and Developments
8.5.Glory Ltd.
8.5.1. Company Overview
8.5.2. Key Executives
8.5.3. Company snapshot
8.5.4. Operating business segments
8.5.5. Product portfolio
8.5.6. Business Performance
8.5.7. Key Strategic Moves and Developments
8.6.Azkoyen Group
8.6.1. Company Overview
8.6.2. Key Executives
8.6.3. Company snapshot
8.6.4. Operating business segments
8.6.5. Product portfolio
8.6.6. Business Performance
8.6.7. Key Strategic Moves and Developments
8.7.Crane Co.
8.7.1. Company Overview
8.7.2. Key Executives
8.7.3. Company snapshot
8.7.4. Operating business segments
8.7.5. Product portfolio
8.7.6. Business Performance
8.7.7. Key Strategic Moves and Developments
8.8.Maas International Europe B.V.
8.8.1. Company Overview
8.8.2. Key Executives
8.8.3. Company snapshot
8.8.4. Operating business segments
8.8.5. Product portfolio
8.8.6. Business Performance
8.8.7. Key Strategic Moves and Developments
8.9.Vend-Rite
8.9.1. Company Overview
8.9.2. Key Executives
8.9.3. Company snapshot
8.9.4. Operating business segments
8.9.5. Product portfolio
8.9.6. Business Performance
8.9.7. Key Strategic Moves and Developments
8.10.IBM Corporation
8.10.1. Company Overview
8.10.2. Key Executives
8.10.3. Company snapshot
8.10.4. Operating business segments
8.10.5. Product portfolio
8.10.6. Business Performance
8.10.7. Key Strategic Moves and Developments
LIST OF TABLES
TABLE 1.GLOBAL SELF SERVICE TECHNOLOGIES MARKET, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 2.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR HARDWARE, BY REGION, 2020-2030 ($BILLION)
TABLE 3.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR SOFTWARE, BY REGION, 2020-2030 ($BILLION)
TABLE 4.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR SERVICES, BY REGION, 2020-2030 ($BILLION)
TABLE 5.GLOBAL SELF SERVICE TECHNOLOGIES MARKET, BY TYPE, 2020-2030 ($BILLION)
TABLE 6.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR VENDING MACHINE, BY REGION, 2020-2030 ($BILLION)
TABLE 7.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR ATM, BY REGION, 2020-2030 ($BILLION)
TABLE 8.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR KIOSKS, BY REGION, 2020-2030 ($BILLION)
TABLE 9.GLOBAL SELF SERVICE TECHNOLOGIES MARKET, BY END USER, 2020-2030 ($BILLION)
TABLE 10.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR BFSI, BY REGION, 2020-2030 ($BILLION)
TABLE 11.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR MANUFACTURING, BY REGION, 2020-2030 ($BILLION)
TABLE 12.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR HOSPITALITY, BY REGION, 2020-2030 ($BILLION)
TABLE 13.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR RETAIL, BY REGION, 2020-2030 ($BILLION)
TABLE 14.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR HEALTHCARE, BY REGION, 2020-2030 ($BILLION)
TABLE 15.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR OFFICES, BY REGION, 2020-2030 ($BILLION)
TABLE 16.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR EDUCATION, BY REGION, 2020-2030 ($BILLION)
TABLE 17.GLOBAL SELF SERVICE TECHNOLOGIES MARKET FOR OTHERS, BY REGION, 2020-2030 ($BILLION)
TABLE 18.GLOBAL SELF SERVICE TECHNOLOGIES MARKET, BY REGION, 2020-2030 ($BILLION)
TABLE 19.NORTH AMERICA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 20.NORTH AMERICA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 21.NORTH AMERICA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 22.UNITED STATES SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 23.UNITED STATES SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 24.UNITED STATES SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 25.CANADA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 26.CANADA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 27.CANADA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 28.EUROPE SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 29.EUROPE SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 30.EUROPE SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 31.UK SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 32.UK SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 33.UK SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 34.GERMANY SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 35.GERMANY SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 36.GERMANY SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 37.FRANCE SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 38.FRANCE SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 39.FRANCE SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 40.SPAIN SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 41.SPAIN SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 42.SPAIN SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 43.ITALY SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 44.ITALY SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 45.ITALY SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 46.RUSSIA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 47.RUSSIA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 48.RUSSIA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 49.REST OF EUROPE SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 50.REST OF EUROPE SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 51.REST OF EUROPE SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 52.ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 53.ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 54.ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 55.CHINA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 56.CHINA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 57.CHINA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 58.INDIA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 59.INDIA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 60.INDIA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 61.JAPAN SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 62.JAPAN SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 63.JAPAN SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 64.AUSTRALIA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 65.AUSTRALIA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 66.AUSTRALIA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 67.SOUTH KOREA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 68.SOUTH KOREA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 69.SOUTH KOREA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 70.REST OF ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 71.REST OF ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 72.REST OF ASIA-PACIFIC SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 73.LAMEA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 74.LAMEA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 75.LAMEA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 76.LATIN AMERICA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 77.LATIN AMERICA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 78.LATIN AMERICA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 79.MIDDLE EAST SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 80.MIDDLE EAST SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 81.MIDDLE EAST SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 82.AFRICA SELF SERVICE TECHNOLOGIES, BY COMPONENT, 2020-2030 ($BILLION)
TABLE 83.AFRICA SELF SERVICE TECHNOLOGIES, BY TYPE, 2020-2030 ($BILLION)
TABLE 84.AFRICA SELF SERVICE TECHNOLOGIES, BY END USER, 2020-2030 ($BILLION)
TABLE 85.KIOSK INFORMATION SYSTEM INC.: KEY EXECUTIVES
TABLE 86.KIOSK INFORMATION SYSTEM INC.: COMPANY SNAPSHOT
TABLE 87.KIOSK INFORMATION SYSTEM INC.: OPERATING SEGMENTS
TABLE 88.KIOSK INFORMATION SYSTEM INC.: PRODUCT PORTFOLIO
TABLE 89.KIOSK INFORMATION SYSTEM INC.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 90.NCR CORPORATION: KEY EXECUTIVES
TABLE 91.NCR CORPORATION: COMPANY SNAPSHOT
TABLE 92.NCR CORPORATION: OPERATING SEGMENTS
TABLE 93.NCR CORPORATION: PRODUCT PORTFOLIO
TABLE 94.NCR CORPORATION: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 95.HESS CASH SYSTEMS GMBH AND CO.: KEY EXECUTIVES
TABLE 96.HESS CASH SYSTEMS GMBH AND CO.: COMPANY SNAPSHOT
TABLE 97.HESS CASH SYSTEMS GMBH AND CO.: OPERATING SEGMENTS
TABLE 98.HESS CASH SYSTEMS GMBH AND CO.: PRODUCT PORTFOLIO
TABLE 99.HESS CASH SYSTEMS GMBH AND CO.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 100.FUJITSU: KEY EXECUTIVES
TABLE 101.FUJITSU: COMPANY SNAPSHOT
TABLE 102.FUJITSU: OPERATING SEGMENTS
TABLE 103.FUJITSU: PRODUCT PORTFOLIO
TABLE 104.FUJITSU: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 105.GLORY LTD.: KEY EXECUTIVES
TABLE 106.GLORY LTD.: COMPANY SNAPSHOT
TABLE 107.GLORY LTD.: OPERATING SEGMENTS
TABLE 108.GLORY LTD.: PRODUCT PORTFOLIO
TABLE 109.GLORY LTD.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 110.AZKOYEN GROUP: KEY EXECUTIVES
TABLE 111.AZKOYEN GROUP: COMPANY SNAPSHOT
TABLE 112.AZKOYEN GROUP: OPERATING SEGMENTS
TABLE 113.AZKOYEN GROUP: PRODUCT PORTFOLIO
TABLE 114.AZKOYEN GROUP: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 115.CRANE CO.: KEY EXECUTIVES
TABLE 116.CRANE CO.: COMPANY SNAPSHOT
TABLE 117.CRANE CO.: OPERATING SEGMENTS
TABLE 118.CRANE CO.: PRODUCT PORTFOLIO
TABLE 119.CRANE CO.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 120.MAAS INTERNATIONAL EUROPE B.V.: KEY EXECUTIVES
TABLE 121.MAAS INTERNATIONAL EUROPE B.V.: COMPANY SNAPSHOT
TABLE 122.MAAS INTERNATIONAL EUROPE B.V.: OPERATING SEGMENTS
TABLE 123.MAAS INTERNATIONAL EUROPE B.V.: PRODUCT PORTFOLIO
TABLE 124.MAAS INTERNATIONAL EUROPE B.V.: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 125.VEND-RITE: KEY EXECUTIVES
TABLE 126.VEND-RITE: COMPANY SNAPSHOT
TABLE 127.VEND-RITE: OPERATING SEGMENTS
TABLE 128.VEND-RITE: PRODUCT PORTFOLIO
TABLE 129.VEND-RITE: KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 130.IBM CORPORATION: KEY EXECUTIVES
TABLE 131.IBM CORPORATION: COMPANY SNAPSHOT
TABLE 132.IBM CORPORATION: OPERATING SEGMENTS
TABLE 133.IBM CORPORATION: PRODUCT PORTFOLIO
TABLE 134.IBM CORPORATION: KEY STRATEGIC MOVES AND DEVELOPMENTS
LIST OF FIGURES
FIGURE 1.GLOBAL SELF SERVICE TECHNOLOGIES MARKET SEGMENTATION
FIGURE 2.GLOBAL SELF SERVICE TECHNOLOGIES MARKET
FIGURE 3.SEGMENTATION SELF SERVICE TECHNOLOGIES MARKET
FIGURE 4.TOP INVESTMENT POCKET IN SELF SERVICE TECHNOLOGIES MARKET
FIGURE 5.TOP WINNING STRATEGIES, 2019-2021*
FIGURE 6.TOP WINNING STRATEGIES, BY DEVELOPMENT, 2019-2021(%)
FIGURE 7.TOP WINNING STRATEGIES, BY COMPANY, 2019-2021*
FIGURE 8.MODERATE BARGAINING POWER OF BUYERS
FIGURE 9.MODERATE BARGAINING POWER OF SUPPLIERS
FIGURE 10.MODERATE THREAT OF NEW ENTRANTS
FIGURE 11.LOW THREAT OF SUBSTITUTION
FIGURE 12.HIGH COMPETITIVE RIVALRY
FIGURE 13.TOP PLAYER POSITIONING, 2020
FIGURE 14.MARKET SHARE ANALYSIS, 2020
FIGURE 15.RESTRAINTS AND DRIVERS: SELF SERVICE TECHNOLOGIES MARKET
FIGURE 16.SELF SERVICE TECHNOLOGIES MARKET SEGMENTATION, BY COMPONENT
FIGURE 17.SELF SERVICE TECHNOLOGIES MARKET FOR HARDWARE, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 18.SELF SERVICE TECHNOLOGIES MARKET FOR SOFTWARE, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 19.SELF SERVICE TECHNOLOGIES MARKET FOR SERVICES, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 20.SELF SERVICE TECHNOLOGIES MARKET SEGMENTATION, BY TYPE
FIGURE 21.SELF SERVICE TECHNOLOGIES MARKET FOR VENDING MACHINE, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 22.SELF SERVICE TECHNOLOGIES MARKET FOR ATM, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 23.SELF SERVICE TECHNOLOGIES MARKET FOR KIOSKS, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 24.SELF SERVICE TECHNOLOGIES MARKET SEGMENTATION, BY END USER
FIGURE 25.SELF SERVICE TECHNOLOGIES MARKET FOR BFSI, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 26.SELF SERVICE TECHNOLOGIES MARKET FOR MANUFACTURING, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 27.SELF SERVICE TECHNOLOGIES MARKET FOR HOSPITALITY, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 28.SELF SERVICE TECHNOLOGIES MARKET FOR RETAIL, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 29.SELF SERVICE TECHNOLOGIES MARKET FOR HEALTHCARE, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 30.SELF SERVICE TECHNOLOGIES MARKET FOR OFFICES, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 31.SELF SERVICE TECHNOLOGIES MARKET FOR EDUCATION, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 32.SELF SERVICE TECHNOLOGIES MARKET FOR OTHERS, BY COUNTRY, 2020-2030 ($BILLION)
FIGURE 33.KIOSK INFORMATION SYSTEM INC.: NET SALES, 2018-2020 ($BILLION)
FIGURE 34.KIOSK INFORMATION SYSTEM INC.: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 35.KIOSK INFORMATION SYSTEM INC.: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 36.NCR CORPORATION: NET SALES, 2018-2020 ($BILLION)
FIGURE 37.NCR CORPORATION: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 38.NCR CORPORATION: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 39.HESS CASH SYSTEMS GMBH AND CO.: NET SALES, 2018-2020 ($BILLION)
FIGURE 40.HESS CASH SYSTEMS GMBH AND CO.: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 41.HESS CASH SYSTEMS GMBH AND CO.: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 42.FUJITSU: NET SALES, 2018-2020 ($BILLION)
FIGURE 43.FUJITSU: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 44.FUJITSU: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 45.GLORY LTD.: NET SALES, 2018-2020 ($BILLION)
FIGURE 46.GLORY LTD.: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 47.GLORY LTD.: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 48.AZKOYEN GROUP: NET SALES, 2018-2020 ($BILLION)
FIGURE 49.AZKOYEN GROUP: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 50.AZKOYEN GROUP: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 51.CRANE CO.: NET SALES, 2018-2020 ($BILLION)
FIGURE 52.CRANE CO.: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 53.CRANE CO.: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 54.MAAS INTERNATIONAL EUROPE B.V.: NET SALES, 2018-2020 ($BILLION)
FIGURE 55.MAAS INTERNATIONAL EUROPE B.V.: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 56.MAAS INTERNATIONAL EUROPE B.V.: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 57.VEND-RITE: NET SALES, 2018-2020 ($BILLION)
FIGURE 58.VEND-RITE: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 59.VEND-RITE: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 60.IBM CORPORATION: NET SALES, 2018-2020 ($BILLION)
FIGURE 61.IBM CORPORATION: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 62.IBM CORPORATION: REVENUE SHARE, BY REGION, 2020 (%)
The global self-service technology market shows a promising picture for growth of technology facilitated transactions. The current business scenario has witnessed an upsurge in the usage of self-service technologies across hassle-free transactions. Self-service technologies are interfaces that allow customers to avail services independent of service employee involvement. Companies are now adopting self-service technologies in an effort to provide a better consumer experience and reduce operational costs.
The self-service technology is broadly divided into one of the three categories that include vending machines, ATMs, and self-service kiosks. Customers prefer to use these technologies as they provide fast service and hassle-free transactions. Moreover, self-service technology machines help companies to strengthen their pricing power by improving operating margins, offering customers the right product mix, thereby increasing sales per transaction. This technology has reached its saturation stage in major economies of North America, Europe, Japan, and China. Japan, a major contributor to the market, has self-service technology for every 23rd person. Presently, around 60-65% of the kiosks are installed in North America from overall global installments.
Kiosks are gaining popularity in other regions, leading to a steady demand for kiosks in the global market. Countries, such as India and Australia are witnessing a huge demand for self-service technologies. Digital kiosks is becoming more user-friendly as it is capable of undertaking difficult tasks in healthcare, banking, and other businesses. Government of various regions restricted the usage of food and beverage vending machines in many places, such as schools, colleges, thereby limiting the demand for these machines. However, companies are introducing technologically advanced products by strictly adhering to government regulations. Biometrics for self-service products have helped consumers to experience secure and safe transactions.
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