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Service integration and management (SIAM) is an approach used to manage multiple supplier services. It includes business service as well as information service that is integrated with each other to provide a single business facing IT organization. Â It is an outsourcing service model which is designed interchangeably with multi-sourcing service integration. The service operates through IT departments, which oversee several functions such as network efficiency and database management. It provides IT information security, operational service management, toolset integration, and support. This solution is used to reduce the risk of installed products, warranty expiry dates, and delayed tasks. This provides a significant growth opportunity in the global service integration and management market size.
Rising demand for outsourcing of service integration and IT operation unit setup are the major factors driving the growth of the global service integration and management market. In addition, growing use of cost-effective SIAM framework and increasing complexities of service management fuel the growth of the global market. However, rise in management issues in the cross-functional team and lack of skilled work force hamper the growth of the global market. Furthermore, increasing demand in the automation industries and growing need for SIAM in SMEs are anticipated to provide major opportunities in the global market.
The global service integration and management market is segmented based on component, organization size, industry vertical, and region. In terms of component, the market is segmented into solution and services. As per application, the market is segmented into account management, cash & liquidity management, compliance & risk management and financial resource management. In terms of organization size, service integration and management market is segmented into large size organization and small size organization. As per industry vertical, the market is segmented into BFSI, Retail and ecommerce, IT and telecom, automotive & technology, manufacturing, healthcare, and others. Based on region, the market is analyzed across North America, Europe, Asia-Pacific, and LAMEA
The key players profiled in the global service integration and management market analysis are IBM Corporation, Oracle Corporation, Wipro Limited, Capgemini SE, Atos SE, Fujitsu Limited, Mindtree Limited, Tieto Oyj, DXC Technology, and NTT Data Inc. among others.
Service Integration and Management Market Report Highlights
Aspects | Details |
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By Component |
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By Enterprise Size |
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By Industry Vertical |
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By Region |
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Key Market Players | Fujitsu Limited, DXC Technology, Wipro Limited, Atos SE, Accenture plc, IBM Corporation, Mindtree Ltd, Tata Consultancy Services, Capgemini SE, HCL Technologies |
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