Virtual Healthcare Delivery Market by Specialty (Cardiology, Gynecology, Neurology, Orthopedics, Dermatology, and Mental Health) and Delivery Mode (Web/Mobile {Telephonic, Visualized, and Call Centers): Global Opportunity Analysis and Industry Forecast, 2020–2027

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Virtual Healthcare Delivery Market Statistics: 2027

Virtual healthcare refers to “virtual visits” that take place between clinicians and patients via communication technology such as audio or video calls in real time from any location of the world. With the help of virtual healthcare, patients can interact with doctors and take medical consultation sitting at home, saving both time and money. Virtual healthcare also helps specialists to monitor situations or procedures from remote locations. With rise in digital technology, virtual healthcare is becoming an essential part of the healthcare sector leading to wide adoption of virtual healthcare delivery services, which is expected to foster the virtual healthcare delivery market growth during the forecast period. 


Market scope and structure analysis:

                   Report Metric


  Market size available for years


  Base year considered


  Forecast period


  Forecast units

  Value ($)

  Segments covered

  Specialty, Delivery Mode, and Region.

  Regions covered

North America (U.S. and Canada), Europe (Germany, UK, France, and rest of Europe), Asia-Pacific (China, Japan, India, and rest of Asia-Pacific), Latin America (Brazil, Mexico, and rest of LATAM) and Middle East & Africa

  Companies covered

Major players include : Allscripts Healthcare Solutions Inc, AMD Global Telemedicine, American Well, BioTelemetry, Blue Sky Telehealth, Cerner Corporation, Cisco Systems, Eagle Telemedicine, Honeywell International Inc, InSight, McKesson Corporation, OBS Medical, SOC Telemed, Specialist Telemed, and Teladoc


COVID-19 Scenario Analysis: 

  • Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost 180+ countries around the globe with the WHO declaring it a public health emergency. The global impacts of the disease are already starting to be felt, and expected to significantly affect the virtual healthcare delivery market in 2020.
  • With rise in corona positive cases, the demand for these types of services has also increased as  with the help of virtual healthcare, doctors can give medical consultation to patients remotely. This ultimately promotes social distancing, puts less burden on the healthcare sector, and lowers the risk of infection. 
  • Companies are witnessing a spike in virtual visits, owing to the COVID-19 pandemic. They are also upgrading their systems to handle more patients and meet the rise in need, which is expected to fuel the market growth.

Virtual Healthcare Delivery Market

Top impacting factors: Market Scenario Analysis, Trends, Drivers, and Impact Analysis

Surge in smartphone users, technological advancements in the healthcare sector, and rise in demand to reduce long waiting time in hospitals are the major factors that boost growth of the market. In addition, rise in cases of COVID-19 infections across the globe fuels the growth of the market. However, data security concern, lack of knowledge, and network issues hamper the market growth. Furthermore, increase in adoption of virtual health care services by the healthcare industry is expected to provide lucrative opportunities for the global virtual healthcare delivery market.

The market trends for virtual healthcare delivery market are as follows:

Rise in number of COVID-19 cases drive the market growth:

As COVID-19 patients are on the rise across the globe almost all countries have announced lockdowns. Hence, this delivery system helps people take medical consultations from doctors remotely. Many countries have allowed apps such as Zoom and Facetime for medical consultations. The WHO also recommended use of virtual healthcare delivery services to evaluate suspected cases of COVID-19, which fuels the virtual healthcare delivery market growth.

North America expected to lead the market:

North America is expected to have the largest virtual healthcare delivery market share during the forecast period, owing to  early adoption of technologies and best health infrastructure. In addition, Asia-Pacific is also expected to witness a significant growth, owing to emerging economies such as India, China, Japan and growth in smart phone users. Moreover, governments in this region are taking many initiatives to upgrade their health infrastructure, which is expected to propel the market growth.

Growth in telecommunication networks and infrastructure

Growth in infrastructure and telecommunication sector and widespread adoption of mobile phones and internet technologies are expected to drive the market growth in the future.  

Key segments covered:




  1. Cardiology
  2. Gynecology
  3. Neurology
  4. Orthopedics
  5. Dermatology
  6. Mental Health
  7. Others

  Delivery mode

  1. Web/Mobile (telephonic, visualized)
  2. Call Centers


Key benefits of the report:

  • This study presents analytical depiction of the global virtual healthcare delivery market along with the current trends and future estimations to determine the imminent investment pockets.
  • The report presents information related to key drivers, restraints, and opportunities along with detailed analysis of the market share.
  • The current virtual healthcare delivery market is quantitatively analyzed from 2020 to 2027 to highlight the global virtual healthcare delivery market growth scenario.
  • Porter’s five forces analysis illustrates the potency of buyers & suppliers in the market. 
  • The report provides a detailed virtual healthcare delivery market analysis based on the present and future competitive intensity of the market.
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