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2021
Conversational Ai Market

Conversational AI Market By Component (Platform and Services [Support and Maintenance, Training and Consulting, and System Integration]), Deployment (Cloud and On-Premises), Type (IVA and Chatbots), and Technology (Machine Learning, Deep Learning, NLP, and Automated Speech Recognition), and End User (BFSI, Retail & E-commerce, Healthcare & Life Science, Telecom, Media & Entertainment, and Others): Global Opportunity Analysis and Industry Forecast, 2021–2030

A13682
Pages: 288
Sep 2021 | 472 Views
   
Author(s) : Rachita Rake, Himanshu Jangra , Vineet Kumar
Tables: 169
Charts: 88
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COVID-19

Pandemic disrupted the entire world and affected many industries.

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Conversational AI Market Outlook – 2030 

The global conversational AI market size was valued at $5.78 billion in 2020, and is projected to reach $32.62 billion by 2030, registering a CAGR of 20.0% from 2021 to 2030. Conversational artificial intelligence is a set of techniques designed to empower computer applications to process, understand, and respond to user voice and text commands in a natural way. Moreover, conversation AI is an enhanced form of artificial intelligence that allows users to interact with devices, websites, and applications through touch, text, and gesture information.

The on-premises segment has been adversely impacted by the emergence of COVID-19 pandemic.

Conversational AI is intended to be used in a combination with intelligent virtual agents or chatbots to interact with a complex system in a faster and reliable way. Further, applied conversational artificial intelligence requires the combination of art and science to create a digital application that incorporates relevance, context, and personalization within an interaction between human and computer. 
Conversational artificial intelligence unites machine learning technology with natural language processing (NLP). NLP is designed to flow into a constant loop with machine learning processes to continuously enhance AI algorithms. Subsequently, machine algorithms advance their response quality over time with improvement in learning. 

Conversational-AI-Market,-2021-2030

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The conversational AI market share is expected to witness notable growth during the forecast period, owing to rise in demand for AI-powered customer support services. Furthermore, rise in demand for AI-based Gartner chatbots solutions has driven the growth of the market. Moreover, surge in deployment of omnichannel methods is expected to propel the conversational AI market growth during the forecast period. However, lack of awareness about conversational artificial intelligence solutions restrains the market growth. On the contrary, rise in customer engagement through social media platforms is expected to provide lucrative opportunities for the growth of the conversational AI market during the forecast period.

Conversational AI Market
By Component

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Platform segment influence the market in 2020, and expected to follow the same in future

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The outbreak of COVID-19 has significantly boosted the growth of the conversational artificial intelligence-based technology, such as conversational bot, in 2020 and is expected to witness relatively high growth by the end of 2021. However, the market was principally hit by several obstacles created amid the COVID-19 pandemic such as lack of skilled workforce availability paired with partial or complete lockdown globally. In contrast, surge in adoption of chatbot solutions across healthcare, retail & e-commerce, and telecommunication sectors is driving the growth of the conversational AI market during the forecast period.

Conversational AI Market
By Deployment

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Cloud segment will dominate the market throughout the forecast period

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Segment Overview

The global conversational AI market is segmented into component, deployment, type, technology, and end user. On the basis of component, the market is bifurcated into platform and services (support & maintenance, training & consulting, and system integration). The platform segment dominated the market, in terms of revenue, in 2020, and is expected to follow the same trend during the forecast period.

Conversational AI Market
By Type

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Intelligent Virtual Assistant segment will lead the market by the end of 2030 with a highest CAGR of 22.4%

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By deployment, it is divided cloud and on-premises. The cloud segment was the highest revenue contributor in 2020, and is anticipated to garner significant market share during the forecast period. By type, the market is categorized into IVA and chatbots. The chatbots segment acquired the largest share in 2020, and is expected to grow at a high CAGR from 2021 to 2030. 

Conversational AI Market
By Technology

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Natural Language Processing segment will maintain the lead during the forecast period

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Based on technology, the market is classified into machine learning, deep learning, NLP, and automated speech recognition. The NLP segment dominated the market, in terms of revenue, in 2020, and is expected to follow the same trend during the forecast period. By end user, the market is fragmented into BFSI, retail & e-commerce, healthcare & life science, travel & hospitality, telecom, media & entertainment, and others. Retail & E-commerce segment was the dominant segment, in terms of revenue, in 2020, and is anticipated to witness significant growth during the forecast period. 

Conversational AI Market
By End User

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Retail and Ecommerce segment will dominate the market during 2021 - 2030

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Region-wise, the conversational AI market trends are analyzed across North America (the U.S. and Canada), Europe (the UK, Germany, France, Italy, and the rest of the Europe), Asia-Pacific (China, India, Japan, South Korea, Taiwan, and the rest of the Asia-Pacific), and LAMEA (Latin America, the Middle East, and Africa). North America, specifically the U.S., remains a significant participant in the global conversational AI industry. Major organizations and government institutions in the country are intensely putting resources into the technology. 

Conversational AI Market
By Region

2030
North America 
Europe
Asia-pacific
Lamea

LAMEA region would exhibit the highest CAGR of 22.9% during the forcast period

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Top Impacting Factors

Significant factors that impact the growth of the global conversational AI industry include surge in demand for AI-based chatbots solutions and increase in demand for artificial intelligence-powered customer support services. However, absence of knowledge about conversational artificial intelligence-powered solutions acts as a prime barrier for early adoption, which hampers the growth of the market. On the contrary, rise in deployment of omnichannel methods coupled growth in client engagement through social media platforms is expected to offer potential growth opportunity for the conversational AI market during the forecast period.

Competitive Analysis

Competitive analysis and profiles of the major conversational AI market players, such as Amazon Web Services Inc., Artificial Solutions Holding ASH AB, Baidu Inc., Haptik, IBM Corporation, Microsoft Corporation, Oracle Corporation, Google LLC, SAP ERP, and Conversica, Inc. are provided in this report. These key players have adopted various strategies, such as product portfolio expansion, mergers & acquisitions, agreements, geographical expansion, and collaborations, to increase their market penetration and strengthen their foothold in the industry.

Key Benefits For Stakeholders

  • This study comprises analytical depiction of the conversational AI market size along with the current trends and future estimations to depict the imminent investment pockets.
  • The overall conversational AI market analysis is determined to understand the profitable trends to gain a stronger foothold.
  • The report presents information related to key drivers, restraints, and opportunities with a detailed impact analysis.
  • The current conversational AI market forecast is quantitatively analyzed from 2021 to 2030 to benchmark the financial competency.
  • Porter’s five forces analysis illustrates the potency of the buyers and suppliers in the smart display.
  • The report includes the market share of key vendors and conversational AI market trends.

Conversational AI Market Key Segments

By Component

  • Platform 
  • Services
  • Support and Maintenance
  • Training and Consulting
  • System Integration

By Deployment

  • Cloud 
  • On-Premises

By Type

  • IVA
  • Chatbots

By Technology

  • Machine Learning
  • Deep Learning
  • NLP
  • Automated Speech Recognition

By End User

  • BFSI
  • Retail & E-commerce
  • Healthcare & Life Science
  • Travel & Hospitality
  • Telecom
  • Media & Entertainment
  • Others

Key Market Players

  • Amazon Web Services, Inc. 
  • Artificial Solutions Holding ASH AB
  • Baidu, Inc. 
  • Conversica Inc.
  • Haptik
  • IBM Corporation 
  • Microsoft Corporation 
  • Oracle Corporation
  • Google LLC
  • SAP ERP
 

Chapter 1:Introduction

1.1.Report description
1.2.Key benefits for stakeholders
1.3.Key market segments
1.4.Research methodology

1.4.1.Primary research
1.4.2.Secondary research
1.4.3.Analyst tools and models

Chapter 2:Executive summary

2.1.Key findings

2.1.1.Top impacting factors
2.1.2.Top investment pockets
2.1.3.Top investment pockets

2.2.CXO perspective

Chapter 3:MARKET OVERVIEW

3.1.Market definition and scope
3.2.Porter’s five forces analysis
3.3.Patent analysis

3.3.1.Conversational AI market patent analysis, by region (2012-2020)
3.3.2.Conversational AI market patent analysis, by applicant

3.4.Market dynamics

3.4.1.Drivers

3.4.1.1.Rise in demand for AI-powered customer support services
3.4.1.2.Growing adoption of data center applications
3.4.1.3.Surge in deployment of omnichannel methods

3.4.2.Restraint

3.4.2.1.Lack of awareness about conversational AI solutions

3.4.3.Opportunity

3.4.3.1.Rise in customer engagement through social media platforms

3.5.COVID-19 impact analysis

3.5.1.Impact on market size
3.5.2.End user trends, preferences, and budget impact
3.5.3.Key player strategies to tackle negative impact

3.5.3.1.Limited investments for R&D
3.5.3.2.Focus on next-generation products

Chapter 4:Conversational AI market, BY component

4.1.Overview
4.2.Platform

4.2.1.Key market trends, growth factors, and opportunities
4.2.2.Market size and forecast, by region
4.2.3.Market analysis, by country

4.3.Services

4.3.1.Support and Maintenance
4.3.2.Training and Consulting
4.3.3.System Integration
4.3.4.Market size and forecast, by services
4.3.5.Market size and forecast, by support and maintenance
4.3.6.Market size and forecast, by training and consulting
4.3.7.Market size and forecast, by system integration
4.3.8.Key market trends, growth factors, and opportunities
4.3.9.Market size and forecast, by region
4.3.10.Market analysis, by country

Chapter 5:Conversational AI market, BY deployment

5.1.Overview
5.2.Cloud

5.2.1.Key market trends, growth factors, and opportunities
5.2.2.Market size and forecast, by region
5.2.3.Market analysis, by country

5.3.On-premises

5.3.1.Key market trends, growth factors, and opportunities
5.3.2.Market size and forecast, by region
5.3.3.Market analysis, by country

Chapter 6:Conversational AI market, BY TEchnology

6.1.Overview
6.2.Machine Learning

6.2.1.Key market trends, growth factors, and opportunities
6.2.2.Market size and forecast, by region
6.2.3.Market analysis, by country

6.3.Deep Learning

6.3.1.Key market trends, growth factors, and opportunities
6.3.2.Market size and forecast, by region
6.3.3.Market analysis, by country

6.4.Natural Language Processing

6.4.1.Key market trends, growth factors, and opportunities
6.4.2.Market size and forecast, by region
6.4.3.Market analysis, by country

6.5.Automated Speech Recognition

6.5.1.Key market trends, growth factors, and opportunities
6.5.2.Market size and forecast, by region
6.5.3.Market analysis, by country

Chapter 7:Conversational AI market, BY end user

7.1.Overview
7.2.BFSI

7.2.1.Key market trends, growth factors, and opportunities
7.2.2.Market size and forecast, by region
7.2.3.Market analysis, by country

7.3.Retail & E-commerce

7.3.1.Key market trends, growth factors, and opportunities
7.3.2.Market size and forecast, by region
7.3.3.Market analysis, by country

7.4.Healthcare & Life science

7.4.1.Key market trends, growth factors, and opportunities
7.4.2.Market size and forecast, by region
7.4.3.Market analysis, by country

7.5.Travel & Hospitality

7.5.1.Key market trends, growth factors, and opportunities
7.5.2.Market size and forecast, by region
7.5.3.Market analysis, by country

7.6.Telecom

7.6.1.Key market trends, growth factors, and opportunities
7.6.2.Market size and forecast, by region
7.6.3.Market analysis, by country

7.7.Media & Entertainment

7.7.1.Key market trends, growth factors, and opportunities
7.7.2.Market size and forecast, by region
7.7.3.Market analysis, by country

7.8.Others

7.8.1.Key market trends, growth factors, and opportunities
7.8.2.Market size and forecast, by region
7.8.3.Market analysis, by country

Chapter 8:Conversational AI market, BY Region

8.1.Overview
8.2.North America

8.2.1.Key market trends, growth factors, and opportunities
8.2.2.Market size and forecast, by component
8.2.3.Market size and forecast, by deployment
8.2.4.Market size and forecast, by type
8.2.5.Market size and forecast, by technology
8.2.6.Market size and forecast, by services
8.2.7.Market size and forecast, by end user
8.2.8.Market analysis, by country

8.2.8.1.U.S.

8.2.8.1.1.Market size and forecast, by component
8.2.8.1.2.Market size and forecast, by deployment
8.2.8.1.3.Market size and forecast, by type
8.2.8.1.4.Market size and forecast, by technology
8.2.8.1.5.Market size and forecast, by end user

8.2.8.2.Canada

8.2.8.2.1.Market size and forecast, by component
8.2.8.2.2.Market size and forecast, by deployment
8.2.8.2.3.Market size and forecast, by type
8.2.8.2.4.Market size and forecast, by technology
8.2.8.2.5.Market size and forecast, by end user

8.2.8.3.Mexico

8.2.8.3.1.Market size and forecast, by component
8.2.8.3.2.Market size and forecast, by deployment
8.2.8.3.3.Market size and forecast, by type
8.2.8.3.4.Market size and forecast, by technology
8.2.8.3.5.Market size and forecast, by end user

8.3.Europe

8.3.1.Key market trends, growth factors, and opportunities
8.3.2.Market size and forecast, by component
8.3.3.Market size and forecast, by deployment
8.3.4.Market size and forecast, by type
8.3.5.Market size and forecast, by technology
8.3.6.Market size and forecast, by services
8.3.7.Market size and forecast, by end user
8.3.8.Market analysis, by country

8.3.8.1.UK

8.3.8.1.1.Market size and forecast, by component
8.3.8.1.2.Market size and forecast, by deployment
8.3.8.1.3.Market size and forecast, by type
8.3.8.1.4.Market size and forecast, by technology
8.3.8.1.5.Market size and forecast, by end user

8.3.8.2.Germany

8.3.8.2.1.Market size and forecast, by component
8.3.8.2.2.Market size and forecast, by deployment
8.3.8.2.3.Market size and forecast, by type
8.3.8.2.4.Market size and forecast, by technology
8.3.8.2.5.Market size and forecast, by end user

8.3.8.3.France

8.3.8.3.1.Market size and forecast, by component
8.3.8.3.2.Market size and forecast, by deployment
8.3.8.3.3.Market size and forecast, by type
8.3.8.3.4.Market size and forecast, by technology
8.3.8.3.5.Market size and forecast, by end user

8.3.8.4.Italy

8.3.8.4.1.Market size and forecast, by component
8.3.8.4.2.Market size and forecast, by deployment
8.3.8.4.3.Market size and forecast, by type
8.3.8.4.4.Market size and forecast, by technology
8.3.8.4.5.Market size and forecast, by end user

8.3.8.5.Rest of Europe

8.3.8.5.1.Market size and forecast, by component
8.3.8.5.2.Market size and forecast, by deployment
8.3.8.5.3.Market size and forecast, by type
8.3.8.5.4.Market size and forecast, by technology
8.3.8.5.5.Market size and forecast, by end user

8.4.Asia-Pacific

8.4.1.Key market trends, growth factors, and opportunities
8.4.2.Market size and forecast, by component
8.4.3.Market size and forecast, by deployment
8.4.4.Market size and forecast, by type
8.4.5.Market size and forecast, by technology
8.4.6.Market size and forecast, by services
8.4.7.Market size and forecast, by end user
8.4.8.Market analysis, by country

8.4.8.2.China

8.4.8.2.1.Market size and forecast, by component
8.4.8.2.2.Market size and forecast, by deployment
8.4.8.2.3.Market size and forecast, by type
8.4.8.2.4.Market size and forecast, by technology
8.4.8.2.5.Market size and forecast, by end user

8.4.8.3.Japan

8.4.8.3.1.Market size and forecast, by component
8.4.8.3.2.Market size and forecast, by deployment
8.4.8.3.3.Market size and forecast, by type
8.4.8.3.4.Market size and forecast, by technology
8.4.8.3.5.Market size and forecast, by end user

8.4.8.4.India

8.4.8.4.1.Market size and forecast, by component
8.4.8.4.2.Market size and forecast, by deployment
8.4.8.4.3.Market size and forecast, by type
8.4.8.4.4.Market size and forecast, by technology
8.4.8.4.5.Market size and forecast, by end user

8.4.8.5.South Korea

8.4.8.5.1.Market size and forecast, by component
8.4.8.5.2.Market size and forecast, by deployment
8.4.8.5.3.Market size and forecast, by type
8.4.8.5.4.Market size and forecast, by technology
8.4.8.5.5.Market size and forecast, by end user

8.4.8.6.Taiwan

8.4.8.6.1.Market size and forecast, by component
8.4.8.6.2.Market size and forecast, by deployment
8.4.8.6.3.Market size and forecast, by type
8.4.8.6.4.Market size and forecast, by technology
8.4.8.6.5.Market size and forecast, by end user

8.4.8.7.Rest of Asia-Pacific

8.4.8.7.1.Market size and forecast, by component
8.4.8.7.2.Market size and forecast, by deployment
8.4.8.7.3.Market size and forecast, by type
8.4.8.7.4.Market size and forecast, by technology
8.4.8.7.5.Market size and forecast, by end user

8.5.LAMEA

8.5.1.Key market trends, growth factors, and opportunities
8.5.2.Market size and forecast, by component
8.5.3.Market size and forecast, by deployment
8.5.4.Market size and forecast, by type
8.5.5.Market size and forecast, by technology
8.5.6.Market size and forecast, by services
8.5.7.Market size and forecast, by end user
8.5.8.Market analysis, by country

8.5.8.1.Latin America

8.5.8.1.1.Market size and forecast, by component
8.5.8.1.2.Market size and forecast, by deployment
8.5.8.1.3.Market size and forecast, by type
8.5.8.1.4.Market size and forecast, by technology
8.5.8.1.5.Market size and forecast, by end user

8.5.8.2.Middle East

8.5.8.2.1.Market size and forecast, by component
8.5.8.2.2.Market size and forecast, by deployment
8.5.8.2.3.Market size and forecast, by type
8.5.8.2.4.Market size and forecast, by technology
8.5.8.2.5.Market size and forecast, by end user

8.5.8.3.Africa

8.5.8.3.1.Market size and forecast, by component
8.5.8.3.2.Market size and forecast, by deployment
8.5.8.3.3.Market size and forecast, by type
8.5.8.3.4.Market size and forecast, by technology
8.5.8.3.5.Market size and forecast, by end user

Chapter 9:Competitive landscape

9.1.Introduction

9.1.1.Market players positioning, 2020

9.2.Top Winning Strategies

9.2.1.Top winning strategies, by year
9.2.2.Top winning strategies, by development
9.2.3.Top winning strategies, by company

9.3.Form factor Mapping of top 10 Player
9.4.Competitive dashboard
9.5.Competitive heat map

Chapter 10:company profile

10.1.Amazon Web Services, Inc.

10.1.1.Company overview
10.1.2.Key executive
10.1.3.Company snapshot
10.1.4.Operating business segments
10.1.5.Product portfolio
10.1.6.Business performance
10.1.7.Key Strategic Move(s)s and developments

10.2.Artificial Solution Holding ASH AB (Artificial Solution International AB)

10.2.1.Company overview
10.2.2.Company snapshot
10.2.3.Product portfolio
10.2.4.Business performance
10.2.5.Key strategic moves and developments

10.3.Baidu, Inc

10.3.1.Company overview
10.3.2.Key executives
10.3.3.Company snapshot
10.3.4.Product portfolio
10.3.5.R&D expenditure
10.3.6.Business performance
10.3.7.Key strategic moves and developments

10.4.International Business Machines Corporation (IBM)

10.4.1.Company overview
10.4.2.Key executives
10.4.3.Company snapshot
10.4.4.Operating business segments
10.4.5.Product portfolio
10.4.6.R&D expenditure
10.4.7.Business performance
10.4.8.Key strategic moves and developments

10.5.Microsoft Corporation

10.5.1.Company overview
10.5.2.Key executives
10.5.3.Company snapshot
10.5.4.Operating business segments
10.5.5.Product portfolio
10.5.6.R&D expenditure
10.5.7.Business performance

10.6.Google LLC

10.6.1.Company overview
10.6.2.Key executive
10.6.3.Company snapshot
10.6.4.Operating business segments
10.6.5.Product portfolio
10.6.6.R&D expenditure
10.6.7.Business performance
10.6.8.Key strategic moves and developments

10.7.Oracle Corporation

10.7.1.Company overview
10.7.2.Company snapshot
10.7.3.Operating business segments
10.7.4.Product portfolio
10.7.5.R&D expenditure
10.7.6.Business performance
10.7.7.Key strategic moves and developments

10.8.SAP SE

10.8.1.Company overview
10.8.2.Key executives
10.8.3.Company snapshot
10.8.4.Product portfolio
10.8.5.R&D expenditure
10.8.6.Business performance
10.8.7.Key strategic moves and developments

10.9.Haptik (Reliance Industries Ltd.)

10.9.1.Company overview
10.9.2.Key executives
10.9.3.Company snapshot
10.9.4.Product portfolio
10.9.5.Business performance
10.9.6.Key strategic moves and developments

10.10.Conversica Inc.

10.10.1.Company overview
10.10.2.Key executives
10.10.3.Company snapshot
10.10.4.Product portfolio
10.10.5.Key strategic moves and developments

LIST OF TABLES

TABLE 01.CONVERSATIONAL AI MARKET, BY COMPONENT, 2020-2030 ($MILLION)
TABLE 02.CONVERSATIONAL AI MARKET FOR PLATFORM, BY REGION, 2020–2030 ($MILLION)
TABLE 03.CONVERSATIONAL AI MARKET, BY SERVICES TYPE, 2020–2030 ($MILLION)
TABLE 04.CONVERSATIONAL AI MARKET FOR SUPPORT & MAINTENANCE, BY REGION, 2020–2030 ($MILLION)
TABLE 05.CONVERSATIONAL AI MARKET FOR TRAINING & CONSULTING, BY REGION, 2020–2030 ($MILLION)
TABLE 06.CONVERSATIONAL AI MARKET FOR SYSTEM INTEGRATION, BY REGION, 2020–2030 ($MILLION)
TABLE 07.CONVERSATIONAL AI MARKET FOR SERVICES, BY REGION, 2020–2030 ($MILLION)
TABLE 08.CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020-2030 ($MILLION)
TABLE 09.CONVERSATIONAL AI MARKET FOR CLOUD, BY REGION, 2020–2030 ($MILLION)
TABLE 10.CONVERSATIONAL AI MARKET FOR ON-PREMISES, BY REGION, 2020–2030 ($MILLION)
TABLE 11.CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020-2030 ($MILLION)
TABLE 12.CONVERSATIONAL AI MARKET FOR MACHINE LEARNING, BY REGION, 2020–2030 ($MILLION)
TABLE 13.CONVERSATIONAL AI MARKET FOR DEEP LEARNING, BY REGION, 2020–2030 ($MILLION)
TABLE 14.CONVERSATIONAL AI MARKET FOR NATURAL LANGUAGE PROCESSING, BY REGION, 2020–2030 ($MILLION)
TABLE 15.CONVERSATIONAL AI MARKET FOR AUTOMATED SPEECH RECOGNITION, BY REGION, 2020–2030 ($MILLION)
TABLE 16.CONVERSATIONAL AI MARKET, BY END USER, 2020-2030 ($MILLION)
TABLE 17.CONVERSATIONAL AI MARKET FOR BFSI, BY REGION, 2020–2030 ($MILLION)
TABLE 18.CONVERSATIONAL AI MARKET FOR RETAIL & E-COMMERCE, BY REGION, 2020–2030 ($MILLION)
TABLE 19.CONVERSATIONAL AI MARKET FOR HEALTHCARE & LIFE SCIENCE, BY REGION, 2020–2030 ($MILLION)
TABLE 20.CONVERSATIONAL AI MARKET FOR TRAVEL & HOSPITALITY, BY REGION, 2020–2030 ($MILLION)
TABLE 21.CONVERSATIONAL AI MARKET FOR TELECOM, BY REGION, 2020–2030 ($MILLION)
TABLE 22.CONVERSATIONAL AI MARKET FOR MEDIA & ENTERTAINMENT, BY REGION, 2020–2030 ($MILLION)
TABLE 23.CONVERSATIONAL AI MARKET FOR OTHERS, BY REGION, 2020–2030 ($MILLION)
TABLE 24.CONVERSATIONAL AI MARKET REVENUE, BY REGION, 2020–2030($MILLION)
TABLE 25.NORTH AMERICA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 26.NORTH AMERICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030, ($MILLION)
TABLE 27.NORTH AMERICA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030, ($MILLION)
TABLE 28.NORTH AMERICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030($MILLION)
TABLE 29.NORTH AMERICA CONVERSATIONAL AI MARKET, BY SERVICES, 2020–2030($MILLION)
TABLE 30.NORTH AMERICA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 31.U.S.CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 32.U.S. CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 33.U.S. CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 34.U.S. CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 35.U.S. CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 36.CANADA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 37.CANADA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 38.CANADA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 39.CANADA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 40.CANADA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 41.MEXICO CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 42.MEXICO CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 43.MEXICO CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 44.MEXICO CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 45.MEXICO CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 46.EUROPE CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 47.EUROPE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030, ($MILLION)
TABLE 48.EUROPE CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030, ($MILLION)
TABLE 49.EUROPE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030($MILLION)
TABLE 50.EUROPE CONVERSATIONAL AI MARKET, BY SERVICES, 2020–2030($MILLION)
TABLE 51.EUROPE CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 52.UK CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 53.UK CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 54.UK CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 55.UK CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 56.UK CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 57.GERMANY CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 58.GERMANY CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 59.GERMANY CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 60.GERMANY CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 61.GERMANY CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 62.FRANCE CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 63.FRANCE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 64.FRANCE CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 65.FRANCE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 66.FRANCE CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 67.ITALY CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 68.ITALY CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 69.ITALY CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 70.ITALY CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 71.ITALY CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 72.REST OF EUROPE CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 73.REST OF EUROPE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 74.REST OF EUROPE CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 75.REST OF EUROPE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 76.REST OF EUROPE CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 77.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 78.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030, ($MILLION)
TABLE 79.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030, ($MILLION)
TABLE 80.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030($MILLION)
TABLE 81.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY SERVICES, 2020–2030($MILLION)
TABLE 82.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 83.CHINA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 84.CHINA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 85.CHINA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 86.CHINA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 87.CHINA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 88.JAPAN CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 89.JAPAN CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 90.JAPAN CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 91.JAPAN CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 92.JAPAN CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 93.INDIA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 94.INDIA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 95.INDIA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 96.INDIA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 97.INDIA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 98.SOUTH KOREA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 99.SOUTH KOREA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 100.SOUTH KOREA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 101.SOUTH KOREA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 102.SOUTH KOREA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 103.TAIWAN CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 104.TAIWAN CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 105.TAIWAN CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 106.TAIWAN CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 107.TAIWAN CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 108.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 109.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 110.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 111.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 112.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 113.LAMEA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 114.LAMEA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030, ($MILLION)
TABLE 115.LAMEA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030, ($MILLION)
TABLE 116.LAMEA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030($MILLION)
TABLE 117.LAMEA CONVERSATIONAL AI MARKET, BY SERVICES, 2020–2030($MILLION)
TABLE 118.LAMEA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 119.MIDDLE EAST CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 120.LATIN AMERICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 121.LATIN AMERICA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 122.LATIN AMERICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 123.LATIN AMERICA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 124.MIDDLE EAST CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 125.MIDDLE EAST CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 126.MIDDLE EAST CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 127.MIDDLE EAST CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 128.MIDDLE EAST CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 129.AFRICA CONVERSATIONAL AI MARKET, BY COMPONENT, 2020–2030 ($MILLION)
TABLE 130.AFRICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, 2020–2030($MILLION)
TABLE 131.AFRICA CONVERSATIONAL AI MARKET, BY TYPE, 2020–2030($MILLION)
TABLE 132.AFRICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020–2030 ($MILLION)
TABLE 133.AFRICA CONVERSATIONAL AI MARKET, BY END USER, 2020–2030($MILLION)
TABLE 134.AMAZON INC.: KEY EXECUTIVE
TABLE 135.AMAZON, INC.: COMPANY SNAPSHOT
TABLE 136.AMAZON INC.: OPERATING SEGMENTS
TABLE 137.AMAZON, INC.: PRODUCT PORTFOLIO
TABLE 138.ARTIFICIAL SOLUTIONS HOLDING: KEY EXECUTIVE
TABLE 139.ARTIFICIAL SOLUTIONS HOLDING: COMPANY SNAPSHOT
TABLE 140.ARTIFICIAL SOLUTIONS HOLDING: PRODUCT PORTFOLIO
TABLE 141.BAIDU, INC.: KEY EXECUTIVES
TABLE 142.BAIDU, INC.: COMPANY SNAPSHOT
TABLE 143.BAIDU, INC.: PRODUCT PORTFOLIO
TABLE 144.INTERNATIONAL BUSINESS MANAGEMENT CORPORATION (IBM): KEY EXECUTIVES
TABLE 145.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): COMPANY SNAPSHOT
TABLE 146.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): OPERATING SEGMENTS
TABLE 147.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): PRODUCT PORTFOLIO
TABLE 148.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): KEY STRATEGIC MOVES AND DEVELOPMENTS
TABLE 149.MICROSOFT CORPORATION: KEY EXECUTIVES
TABLE 150.MICROSOFT CORPORATION: COMPANY SNAPSHOT
TABLE 151.MICROSOFT CORPORATION: OPERATING SEGMENTS
TABLE 152.MICROSOFT CORPORATION: PRODUCT PORTFOLIO
TABLE 153.GOOGLE LLC: KEY EXECUTIVE
TABLE 154.GOOGLE LLC: COMPANY SNAPSHOT
TABLE 155.ALPHABET INC.: OPERATING SEGMENTS
TABLE 156.GOOGLE LLC: PRODUCT PORTFOLIO
TABLE 157.ORACLE CORPORATION: KEY EXECUTIVE
TABLE 158.ORACLE CORPORATION: COMPANY SNAPSHOT
TABLE 159.ORACLE CORPORATION: OPERATING SEGMENTS
TABLE 160.ORACLE CORPORATION: PRODUCT PORTFOLIO
TABLE 161.SAP SE: KEY EXECUTIVES
TABLE 162.SAP SE: COMPANY SNAPSHOT
TABLE 163.SAP SE: PRODUCT PORTFOLIO
TABLE 164.RELIANCE INDUSTRIES LTD: KEY EXECUTIVES
TABLE 165.RELIANCE INDUSTRIES LTD: COMPANY SNAPSHOT
TABLE 166.RELIANCE INDUSTRIES LTD: PRODUCT PORTFOLIO
TABLE 167.CONVERSICA INC.: KEY EXECUTIVES
TABLE 168.CONVERSICA INC.: COMPANY SNAPSHOT
TABLE 169.CONVERSICA INC.: PRODUCT PORTFOLIO

LIST OF FIGURES

FIGURE 01.KEY MARKET SEGMENTS
FIGURE 02.EXECUTIVE SUMMARY
FIGURE 03.EXECUTIVE SUMMARY
FIGURE 04.TOP IMPACTING FACTORS
FIGURE 05.TOP INVESTMENT POCKETS
FIGURE 06.TOP INVESTMENT POCKETS
FIGURE 07.MODERATE BARGAINING POWER OF SUPPLIERS
FIGURE 08.MODERATETHREAT OF NEW ENTRANTS
FIGURE 09.MODERATE THREAT OF SUBSTITUTES
FIGURE 10.MODERATE INTENSITY OF RIVALRY
FIGURE 11.HIGH BARGAINING POWER OF BUYERS
FIGURE 12.PATENT ANALYSIS, BY REGION
FIGURE 13.PATENT ANALYSIS, BY APPLICANT
FIGURE 14.CONVERSATIONAL AI MARKET, BY COMPONENT, 2020-2030 (%)
FIGURE 15.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR PLATFORM, BY COUNTRY, 2020&2030 (%)
FIGURE 16.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR SERVICES, BY COUNTRY, 2020&2030 (%)
FIGURE 17.CONVERSATIONAL AI MARKET, BY DEPLOYMENT , 2020-2030 (%)
FIGURE 18.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR CLOUD, BY COUNTRY, 2020&2030 (%)
FIGURE 19.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR ON-PREMISES, BY COUNTRY, 2020&2030 (%)
FIGURE 20.CONVERSATIONAL AI MARKET, BY TECHNOLOGY, 2020-2030 (%)
FIGURE 21.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR MACHINE LEARNING, BY COUNTRY, 2020&2030 (%)
FIGURE 22.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR DEEP LEARNING, BY COUNTRY, 2020&2030 (%)
FIGURE 23.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR NATURAL LANGUAGE PROCESSING, BY COUNTRY, 2020&2030 (%)
FIGURE 24.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR AUTOMATED SPEECH RECOGNITION, BY COUNTRY, 2020&2030 (%)
FIGURE 25.CONVERSATIONAL AI MARKET, BY END USER, 2020-2030 (%)
FIGURE 26.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR BFSI, BY COUNTRY, 2020&2030 (%)
FIGURE 27.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR RETAIL & E-COMMERCE, BY COUNTRY, 2020&2030 (%)
FIGURE 28.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR HEALTHCARE & LIFE SCIENCE, BY COUNTRY, 2020&2030 (%)
FIGURE 29.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR TRAVEL & HOSPITALITY, BY COUNTRY, 2020&2030 (%)
FIGURE 30.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR TELECOM, BY COUNTRY, 2020&2030 (%)
FIGURE 31.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR MEDIA & ENTERTAINMENT, BY COUNTRY, 2020&2030 (%)
FIGURE 32.COMPARATIVE SHARE ANALYSIS OF CONVERSATIONAL AI MARKET FOR OTHERS, BY COUNTRY, 2020&2030 (%)
FIGURE 33.CONVERSATIONAL AI MARKET, BY REGION, 2020-2030
FIGURE 34.NORTH AMERICA CONVERSATIONAL AI MARKET, BY COUNTRY, 2020-2030
FIGURE 35.U.S. CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 36.CANADA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 37.MEXICO CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 38.EUROPE CONVERSATIONAL AI MARKET, BY COUNTRY, 2020-2030
FIGURE 39.UK CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 40.GERMANY CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 41.FRANCE CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 42.ITALY CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 43.REST OF EUROPE CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 44.ASIA-PACIFIC CONVERSATIONAL AI MARKET, BY COUNTRY, 2020-2030
FIGURE 45.CHINA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 46.JAPAN CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 47.INDIA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 48.SOUTH KOREA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 49.TAIWAN CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 50.REST OF ASIA PACIFIC CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 51.LAMEA CONVERSATIONAL AI MARKET, BY COUNTRY, 2020-2030
FIGURE 52.LATIN AMERICA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 53.MIDDLE EAST CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 54.AFRICA CONVERSATIONAL AI MARKET, 2020-2030($MILLION)
FIGURE 55.MARKET PLAYER POSITIONING, 2020
FIGURE 56.TOP WINNING STRATEGIES, BY YEAR, 2019–2021
FIGURE 57.TOP WINNING STRATEGIES, BY DEVELOPMENT, 2019–2021 (%)
FIGURE 58.TOP WINNING STRATEGIES, BY COMPANY, 2019–2021
FIGURE 59.PRODUCT MAPPING OF TOP 10 PLAYERS
FIGURE 60.COMPETITIVE DASHBOARD
FIGURE 61.COMPETITIVE HEATMAP OF KEY PLAYERS
FIGURE 62.AMAZON, INC.: REVENUE, 2018–2020 ($MILLION)
FIGURE 63.AMAZON, INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 64.ARTIFICIAL SOLUTIONS HOLDING: REVENUE, 2018–2020 ($MILLION)
FIGURE 65.ARTIFICIAL SOLUTIONS HOLDING: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 66.R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 67.BAIDU, INC.: REVENUE, 2018–2020 ($MILLION)
FIGURE 68.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 69.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): REVENUE, 2018–2020 ($MILLION)
FIGURE 70.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 71.INTERNATIONAL BUSINESS MACHINES CORPORATION (IBM): REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 72.MICROSOFT CORPORATION: R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 73.MICROSOFT CORPORATION: REVENUE, 2018–2020 ($MILLION)
FIGURE 74.MICROSOFT CORPORATION: REVENUE SHARE, BY SEGMENT, 2020 (%)
FIGURE 75.MICROSOFT CORPORATION: REVENUE SHARE, BY REGION, 2020 (%)
FIGURE 76.R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 77.ALPHABET INC.: REVENUE, 2018–2020 ($MILLION)
FIGURE 78.ALPHABET INC.: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 79.ALPHABET INC.: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 80.R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 81.ORACLE CORPORATION: REVENUE, 2018–2020 ($MILLION)
FIGURE 82.FIGURE 05. ORACLE CORPORATION: REVENUE SHARE BY SEGMENT, 2020 (%)
FIGURE 83.ORACLE CORPORATION: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 84.R&D EXPENDITURE, 2018–2020 ($MILLION)
FIGURE 85.SAP SE: REVENUE, 2018–2020 ($MILLION)
FIGURE 86.SAP SE: REVENUE SHARE BY REGION, 2020 (%)
FIGURE 87.RELIANCE INDUSTRIES LTD: REVENUE, 2018–2020 ($MILLION)
FIGURE 88.RELIANCE INDUSTRIES LTD: REVENUE SHARE BY REGION, 2020 (%)

 
 

Conversational AI technology is a set of software specifically used to design automated messaging and speech-enabled applications that enable users or humans to interact with computer applications. Further, conversational AI technology can communicate like humans by recognizing text & speech and responding by mimicking human conversation. In addition, rise in demand for self-service applications is expected to offer profitable opportunities for the conversational AI market Moreover, the deployment of AI-powered conversational solutions in automobiles, marketing, e-learning, retail & the e-commerce sector is one of the prime factors driving the growth of the conversational AI market in the coming years.

The global conversational AI market is highly competitive, owing to the strong presence of existing vendors. Conversational AI vendors, who have access to extensive technical and financial resources, are anticipated to gain a competitive edge over their rivals, as they have the capacity to cater to the market requirements. The competitive environment in this market is expected to further intensify with increase in technological innovations, product extensions, and different strategies adopted by key vendors.

Surge in demand for e-commerce platform globally is driving the need to enhance conversational AI solutions such as chatbots and voice assistants. Moreover, prime economics, such as the U.S., China, Germany and Japan, plan to develop and deploy next-generation conversational AI solutions across various sectors. For instance, in March 2021, U.S. President Joe Biden has announced a massive plan to modernize the U.S. infrastructure with an estimated budget of over $2.25 trillion, which is anticipated to provide lucrative opportunities for the market growth.

Among the analyzed regions, North America exhibits the highest adoption rate of conversational AI and has been experiencing massive expansion of the market. On the other hand, Asia-Pacific is expected to grow at a faster pace, predicting lucrative growth due to emerging countries, such as China, Japan, and India, investing in these technologies. Regions, such as the Middle East and Africa, are also expected to offer new opportunities in the conversational AI market in future.

Globally, various key players and government agencies are investing in conversational AI to make them compatible with various industrial platforms. For instance, in April 2020, the French government launched AlloCovid, an artificial intelligence voice assistant service, across the country to help COVID-19 patients suffering from potential coronavirus symptoms. In addition, in August 2019, the BBC released the first beta of the next-generation Beeb voice assistant, an English language Alexa to interact and control display radio and TV services. All these developments across conversational AI showcase lucrative growth opportunities for the market growth. 

The key players profiled in the report include Amazon Web Services, Inc., Artificial Solutions Holding ASH AB, Baidu, Inc., Haptik, IBM Corporation, Microsoft Corporation, Oracle Corporation, Google LLC, SAP ERP, and Nuance Communications, Inc.

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A. The Conversational AI Market is estimated to grow at a CAGR of 20.0% from 2021 to 2030.

A. The Conversational AI Market is projected to reach $32.62 billion by 2030.

A. To get the latest version of sample report

A. Surge in demand for AI-based chatbot solutions, and increase in demand for AI-powered customer support services etc. boost the Conversational AI market growth.

A. The key players profiled in the report include Amazon Web Services Inc., Artificial Solutions Holding ASH AB, Baidu Inc., and many more.

A. On the basis of top growing big corporations, we select top 10 players.

A. The Conversational AI Market is segmented on the basis of component, deployment, type, technology, and end user.

A. The key growth strategies of Conversational AI market players include product portfolio expansion, mergers & acquisitions, agreements, geographical expansion, and collaborations.

A. Machine Learning segment would grow at a highest CAGR of 25.6% during the forecast period.

A. North America region will dominate the market by the end of 2030.

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