HD Voice Market by Access Type (Mobile Access and Broadband Access and Services), User Type (Enterprise User and Consumer), and Application (Audio Broadcast, Web Conferencing, Video Conferencing, Audio Conferencing, Multimedia Conferencing, and Announcement Services): Global Opportunity Analysis and Industry Forecast, 2019-2026

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HD Voice Market Outlook - 2026

HD voice is technology that is offered via a suite of services that are enabled by Voice over LTE (VoLTE) technology. These services deliver much improved sound quality as compared to a typical voice phone call delivered on a landline as and its range is about 7 kHz or more. Wideband voice and HD voice are intently used interchangeably as an HD voice call is wider or more of a Hz range than a narrowband call.


In smartphones, when HD Voice is enabled, the service accesses to the latest advanced calling features, which is made possible by VoLTE technology. VoLTE delivers voice calls over the 4G Long-Term Evolution (LTE) network to provide high sound quality. A more natural sounding audio is attained when both parties are using HD voice enabled smartphones that are connected to service providers 4G LTE network. 

The additional benefits of HD voice include simultaneous voice and 4G LTE data, one-way or two-way video calls (including video calls over Wi-Fi), six-way conference calls, Wi-Fi Calling, and others. A HD voice call using G.722 can be delivered on the same amount of bandwidth as its digital public switched telephone network (POTS) equivalent of G.711 i.e. 64 Kbps. Therefore, the global HD voice market size is expected to grow at a significant rate during the forecast period.

HD voice is transforming the voice communication and collaboration by bringing high-fidelity to the smart phones such as telephones, creating a richer and more natural experience which in turn is increasing adoption of VoLTE across various sectors. This is a major factor expected to drive the growth of the global HD voice market. Businesses that operate globally are evidently changing voice usage models to increase clarity for more natural conversations, which in turn significantly boosts recognition and enhances productivity of the business, which is also a factor that fuels the growth of the global HD voice market. Growing acceptance of softphone technology and support of WebRTC by diverse web browsers that offers capability to make calls from computer using a VoIP service, is in turn propelling the growth of the global HD voice market. For instance, Skype, iChat, and GoogleTalk are some of the more popular VoIP services used globally. However, rapid growth of over-the-top (OTT) players and lack of codec interoperability are some of the major factors that are expected to restraint the growth of the global HD voice market.

The global HD voice market is segmented based on access type, user type, application, and region. Based on access type, it is bifurcated into mobile access and broadband access. Based on user type, it is classified into enterprise user and consumer. Based on application, it is categorized into audio broadcast, web conferencing, video conferencing, audio conferencing, multimedia conferencing, and announcement services. Based on region, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

This report provides the profiles of the key players in global HD voice market, which include AT&T Inc., Orange AG, Avaya, Inc., Polycom, Inc., Broadcom, Inc., CISCO Systems, Inc., Alcatel-Lucent S.A, Deutsche Telekom AG, Verizon Communication, Inc., and Telefonaktiebolaget LM Ericsson. These market players have implemented a number of strategies including partnership, expansion, collaboration, joint ventures, and others to heighten their status in the industry. 


  • The study provides an in-depth analysis of the global HD voice market along with the current trends and future estimations to elucidate the imminent investment pockets.
  • Information about key drivers, restraints, and opportunities and their impact analysis on the market size is provided.
  • Porter’s five forces analysis illustrates the potency of buyers and suppliers operating in the global HD voice industry.
  • The quantitative analysis of the global HD voice market from 2019 to 2026 is provided to determine the market potential.



  • Mobile Access 
  • Broadband Access


  • Enterprise User 
  • Consumer


  • Audio Broadcast
  • Web Conferencing
  • Video Conferencing
  • Audio Conferencing
  • Multimedia Conferencing
  • Announcement Services


  • North America
    • U.S.
    • Canada
  • Europe 
    • UK
    • Germany 
    • France
    • Rest of Europe
  • Asia-Pacific 
    • China
    • India
    • Japan
    • Rest of Asia-Pacific
    • Latin America 
    • Middle East
    • Africa


  • AT&T Inc. 
  • Orange AG 
  • Avaya, Inc.
  • Polycom, Inc. 
  • Broadcom, Inc. 
  • CISCO Systems, Inc. 
  • Alcatel-Lucent S.A
  • Deutsche Telekom AG 
  • Verizon Communication, Inc.
  • Telefonaktiebolaget LM Ericsson


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