Report Code: A05549 | Nov 2023 | Pages: NA | ||
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Pandemic disrupted the entire world and affected many industries.
Get detailed COVID-19 impact analysis on the Intelligent Process Automation Market
Request Now !Intelligent Process Automation Market Insight:
Intelligent process automation (IPA) refers to the presentation integration of artificial intelligence (AI) and related new technologies, includingcognitive automation, computer vision, and machine learning to robotic proceduremechanization to mark the border between people, robots, and systems easier. This convergence of technologies produces automation capabilities that dramatically elevate business value and competitive advantages for end users. The primary technologies that make up intelligent process automation include digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI). Benefits of intelligent process automation include ensuring proper governance & minimizing risk, coordination of work between robots, people & systems, end-to-end visibility of processes & the customer journey, and agility & speed of process change, increasing its adoption in the market.
Impact of COVID-19 on Intelligent Process Automation Market:
Top impacting factors: market scenario analysis, trends, drivers, and impact analysis
Increased acceptance rate of automation processes to convert workplacesproductivity drives the growth of the intelligent process automation market. In addition, In the digital revolution, the increase in investment by entrepreneurs and the ability to make faster decisions in business, the progress in the adoption of automation software has led to the growth of the intelligence process automation market. Also, growing internet penetration in developing countries, and growing smartphone operators is driving the growth of intelligent process automation market. Moreover, increasing adoption of process automation by telecommunication industry, healthcare industry, BFSI industry, and IT industry is propelling the growth of intelligent process automation market.However, high implementation cost is a major factor hampering the growth intelligent process automation market. Furthermore, development of a unified intelligent automation tool, increasing R&D developments, and building of digital workforces is anticipated to provide major opportunities in the intelligent process automation market in forecasted years.
 Increase in adoption of intelligent process automation in banking industry
Intelligent process automation is a state where organizations necessity to bring data to consumers, but manual tasks yield up major time, such as insurance claims handling or automating consumer requests. Thus, adoption of intelligent process automation reduced time and increase efficiency of business. For instance, Bancolombia, One of the largest banking groups in Latin America, is using bizagi as its intelligent process automation platform to deliver enhanced customer service, both digitally and in-branch, aiding robots and humans to work together effectively.
Increasing usage of intelligent process automation in telecommunication
Numerous incoming messages from mobile phone users are repetitive, often only demanding minor changes to their plan. Common requests include changes to address, eliminating a mark from their provision plan or giving their phone bill, all small changes that add up to several hours.Intelligent process automation with natural language processors (NLPs) can scan and control the determined of an inwardconsumer message. Provisional on the message content, it creates an automatic reply, informs the customer’s current plan routinely or routes the message to the proper department.Thus, increasing adoption of intelligent process automation platform among telecom operators.
Key benefits of the report:
Intelligent Process Automation Market Report Highlights
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Key Market Players | Nice, Cognizant, IBM, Blue Prism, Atos, Capgemini, Genpact, CGI, HCL Technologies, Pegasystems |
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